ICICI Lombard General Insurance Company Limited

3.9 / 5 based on 150 User Reviews
Incurred Claim Ratio - 83*
*Data according to IRDA Annual Report (2015-16)
*Please note that the quotes shown will be from our partners

ICICI Lombard General Insurance Company (GIC) is a 74:26 joint venture between ICICI Bank, which is India’s second largest bank and Fairfax Financial Holdings Limited, a Canada based financial services company.

ICICI Lombard has extensive product portfolio, which includes health, motor, travel, rural and home insurance. The insurance products are specifically designed to offer complete insurance solutions to people of all ages, groups and occupations. Targeting both individual and corporate clients, ICICI Lombard has been consistently recognized for its innovative solutions and customer-centric approach. The company endeavours to provide customised insurance products to their customers.

Following are some of the awards and recognitions bagged by ICICI Lombard General Insurance Company-

  • ICICI Lombard got the ‘Claim Leader’ award in Indian Insurance Award, 2014 under the general insurance segment
  • Emerged as the most preferred company for health insurance in a study commissioned by Dept. of Consumer Affairs, Govt. of India
  • The company received ‘E-business Leader’ award in Indian Insurance Award, 2013 under the general insurance category
  • Bestowed with ‘Porter Prize’ award in the category ‘Creating Shared Value’
  • Awarded the Golden Peacock Innovation Award 2011 for Rashtriya Swasthya Bima Yojana

ICICI Lombard General Insurance Product Portfolio
ICICI Lombard Health Policy:

Health insurance plans protect your family against financial emergencies caused by sudden critical illness or hospitalisation and they also aim to complement and supplement your existing coverage.

  • ICICI Lombard Complete Health Insurance: ICICI Lombard Complete Health Insurance secures the insured and his/her family by providing a comprehensive cover of up to Rs. 10 lakh from un-announced and untimely health problems. It also gives the option to choose the medical plan, premium and policy according to one’s budget and requirements. There is no entry age to avail this policy and medical tests are also not required for policyholders below 46 years of age. There is no sub-limit, though one can opt for a sub-limit option.
  • ICICI Lombard Health Care Plus: ICICI Lombard Health Care Plus provides individual cover for each family member. The entry age is from 5 years and anyone up to 65 years can take the policy. It offers lifetime renewability. There is no co-payment and no sub-limits on room rent, hospitalisation expenses, diagnostic tests, doctor fees, etc. It offers flexible sum insured, flexible deductibles and a free health check-up for any one insured member upon policy renewal.

ICICI Lombard Car Insurance Plans:

Car insurance plans help you to escape from expenses on your car or any other vehicle due to any mishap.

ICICI Lombard Two Wheeler Insurance Policy:

Two-wheeler insurance policy from ICICI Lombard offers comprehensive protection in case of theft or accident involving your two-wheeler. All two-wheeler owners are strongly suggested to buy a policy, as it protects them from liabilities that arise out of such uncalled-for incident/accident.

ICICI Lombard Travel Insurance Policy:

ICICI Lombard plans give you the benefit of travelling with confidence either abroad or domestic thereby ensuring you a complete hassle free travel with peace of mind.

  • International Travel Insurance: Single round trip travel insurance from ICICI Lombard ensures worry-free overseas travel. It takes care of medical and non-medical emergencies during international travel – whether on a vacation or for business meetings. No medical test is required up to 85 years of age and no sub-limit plan is available for Schengen countries. Cashless hospitalisation facility is available worldwide. This policy provides coverage for total loss of checked-in baggage including handbags.
  • Overseas Student Travel Insurance: Overseas Student Travel Insurance provides a comprehensive cover for students studying abroad against medical expenses as well as non-medical expenses such as repatriation of remains, checked-in baggage loss, personal accident, personal liability, bail bond, study interruption, and sponsor protection. ICICI Lombard offers three plans in this category – Gold, Plus and Bronze. No medical check-up is required for issuance of the policy.
  • Gold Multi-Trip Travel Insurance Plan: Gold Multi-Trip travel insurance plan is designed especially for frequent international travellers to secure them from medical and non-medical expenses. This policy can secure up to 30, 45 or 60 days per trip around the year. It provides cashless health services worldwide. This travel insurance plan is available for people up to the age of 70 years.
  • Senior Citizen Travel Insurance Plan: This is a special travel insurance plan for senior citizens travelling abroad. It covers the insured from unexpected medical and non-medical expenses in times of need during their foreign travels. The policy offers cashless medical services around the world. The original policy cover is for 180 days, which can be extended further by another 180 days.

ICICI Lombard Home Insurance Plans:

ICICI Lombard Plans help to safeguard your home and its contents in case of an ill-fated event such as natural calamities or man-made disasters.

Personal Accident Insurance Plan:

As the traffic levels continue to go north, so do the number of accidents on the roads. While, taking precautions to avoid any mishap is the best approach to adopt, but one should never put all eggs in one basket. The key is to be well prepared while dealing with any emergency situation that may arise. As a part of the planning process, buying a personal accident insurance plan is essential because it takes care of your financial obligations during the course of your medical treatment and after, reducing your stress levels in a challenging situation.

  • Personal Protect: The policy covers against accidental death or permanent total disablement caused by an accident. Optional additional covers include hospitalisation expenses and hospital daily allowance. The policy covers road or rail accidents as well as accidents due to natural calamities or terrorist acts

Other Products:

ICICI Lombard General Insurance also offers a range of other general insurance plans for business, non-resident Indians and the rural sector.

Business Insurance:

The standard plans offered by ICICI Lombard include:

  • Fire Insurance
  • Marine Insurance
  • Industrial Insurance
  • Corporate Insurance
  • Liability Insurance
  • Shop Insurance                                
  • Event Insurance
    • Wedding Insurance
    • Money Insurance
    • Tea Crop
    • Burglary Insurance
    • All Risks Insurance
    • Credit Insurance
    • Fidelity Guarantee Insurance                                    

Customised business insurance plans include:

  • Office Package Policy
  • Educational Institution Package Policy
  • Hotel Corporate Cover
  • Group Health Insurance
  • Group Personal Accident Policy
  • Workmens Compensation Policy
  • Petrol Station Package Policy
  • Malls and Multiplex Policy
  • J&K Govt. Employees GHI Policy

Rural Insurance:

ICICI Lombard also offers insurance services for the agricultural sector and the rural market. The covers guard against loss from health, motor and weather.

  • Family Health Insurance: Offers comprehensive Family Health Insurance plans that insure the entire family through a single policy.
  • Tractor Insurance: The policy covers one of the most precious assets to farmers. The comprehensive package policy covers own damage, third party liability and personal accidents.
  • Weather Insurance: The plan protects against inclement weather conditions that may cause damages to the crops or other assets

It is advisable to compare all ICICI Lombard General Insurance plans with plans from other general insurance companies in India to choose the best insurance plan that suits you the most.

ICICI Lombard Distribution Network:

ICICI bank has about 2000 branches in its network including its 1,100 micro-offices. As on June 30, 2011, ICICI Lombard General Insurance has a network of approximately 315 branches. ICICI Lombard issues instant policy and renewals through its website for retail insurance products such as Car Insurance, Two Wheeler Insurance, Travel Insurance, Health Insurance and Home Insurance. Their online products are available through their websites directly.

ICICI General Insurance - Latest News

  • ICICI Lombard reported 5% drop in Hepatitis claims in the FY 2015-16

    As revealed by ICICI Lombard General Insurance Company in a report, the claims against Hepatitis dropped by 5 per cent in the financial year 2015-16 through the previous 2 fiscal years. The non-life player of the private insurance sector received 29.71 per cent claims regarding Hepatitis in the last year as against a considerably big percentage of 34.81 a year before.

    The insurer witnessed 35.48 per cent claims against this disease in the fiscal year 2014-15, as mentioned in a company statement. As per the report, a comparatively bigger number of claims were received from the senior age group in the previous financial year, while, fiscal year 2015 witnessed innumerous hepatitis claims from various age groups.

    Claims received 75-above age groups at 38.46 per cent were high in the financial year 2015-16, than 15.38 per cent in the financial year 2015. Gujarat-based city, Surat, received maximum number of claims against hepatitis (i.e. 51 per cent) in the FY 2015-16, next followed by a 45% rate in Bhopal, 39% in Vadodara and 35% in Mumbai. A higher percentage of claims (i.e. 48 per cent) were received from the top 10 cities in comparison with other cities; which was a trend opposite from that in the last financial year.

  • BMW India and ICICI Lombard General Insurance Partners

    BMW India and ICICI Lombard General Insurance recently announced a tie-up in New Delhi, which is to offer car insurance to BMW customers. This tie-up between both the companies is aimed at ensuring that almost all parts of the car are insured by one of India’s leading general insurance players.

    On this occasion, Stefan David Schilpf, CEO and Managing Director, BMW India stated that their company has partnered with ICICI Lombard and the same is to offer the highly beneficial comprehensive car insurance solutions to their customers. Motor insurance assures the peace of mind when complements car purchases and the same is the key aspect that protects the car owners from unforeseen events in life.

    Complementing to that, CEO and Managing Director, ICICI Lombard General Insurance, Bhargav Dasgupta stated that they will be striving hard to meet their customers’ insurance-related needs, which has been their incessant endeavor. As BMW is one amongst the luxurious indeed cars being sold in India, the insurance company promises to assist the high-end customers of BMW India. BMW India now offers car insurance solutions to its customers in conjunction with Bajaj Allianz and ICICI Lombard General Insurance as its current insurance partners.

  • ICICI Lombard 9 percent Stake Sale for Rs. 1550 Crore

    ICICI Lombard General Insurance Company recently got its 9 percent stake sold to its JV partner Fairfax Financial Holdings by the parent company, namely ICICI Bank. With the required approvals received, the company successfully transferred the said stake in the General Insurance venture on 31st March 2016. This 9 percent stake sale by ICICI Bank has added about Rs. 1, 550 crore to the value of Fairfax, thereby significantly increasing the overall value of the company to Rs. 17, 225 crore in the JV.

    The Canada-based insurance company now owns up to 35 percent stake in the private sector insurance firm, ICICI Lombard. As reported, this stake sale accompanied another sale of 2 percent stake in ICICI Prudential to Temasek, a Singapore-based investment firm. As a result of the sale, ICICI Bank and Prudential Plc now own app. 68 percent (app.) and 26 percent (app.) stake, respectively.

  • ‘ICICI Appathon’ Challenge Invites Participation for a Prize of over 20 Lakh

    A mobile app development challenge has been announced by ICICI Bank on Tuesday, thereby calling programmers, technopreneurs, tech startups, and students from all over India, calling this revolution ‘ICICI Appathon’. The challenge is aimed at creating advanced mobile banking apps, based on the IBM Bluemix cloud-based platform. ‘ICICI Appathon’ will be offering a wide range of APIs from ICICI Prudential Life Insurance, ICICI Securities, and ICICI Lombard General Insurance, which operate under the ICICI Group, including ICICI Bank.

    A jury will be created by combining renowned leaders from tech startups and BFSI segment while the judgment criteria will be Functionality, UX, Scalability, Business Potential, and Uniqueness. The winner of the competition will get a prize of over Rs. 20 Lakh and event partners will constantly monitor them. Registrations for participation are currently open and will remain latest by up to 1st of March while 7th April will be the date of announcement of the selected participants.

Reviews for ICICI Lombard General Insurance Company Limited

August 29, 2016

Worthy Insurance Plan

While on the trip i had an accident, i lost my baggage and valuable belongings with it. Thank god i have a travel insurance policy from icici lombard general insurance. Service is fantastic and more benefits in less investment. The medical emergency is inbuilt in the plan but not the dental problems.

August 29, 2016


ICICI lombard health insurance i purchased in very less premium with good benefits in return. The policy coverage and claims are high. Ambulance service is absolutely free of cost and hospital are very much in numbers which give good treatment.

July 25, 2016

High Coverage

My home is secure with icici lombard home insurance plan. The investment of the policy is less but the returns are high. The maximum expenditure is cover by the insurance plan for any damage to the house and to many items in it. For any natural calamities the total amount is reimbursed.

July 25, 2016

Nice Policy

I purchase a new bike and for that i buy a icici two wheeler insurance plan. The insurance is very nice and easy to renew on website portal. The tow service is free of cost. Garages are many and service is fantastic. Except tires and fiber parts the whole bike is secure.

July 25, 2016

Secure Trip

My last trip was very exciting because i don't have any tension and enjoyed a lot. I purchased lombard travel insurance which provide me full security and safe travelling. Premium of the policy is low but the only thing is no returns of tickets money. Rather than this the the whole all other staff was great.

July 25, 2016

Good Policy

Car insurance i have is fantastic which i have took from icici loambard insurance. Premium is low with tow car facility at any location. The vehicle is secure except tires of the car. Garages are many and because of that the service is facilitate without any delay.

July 25, 2016

Lomabard Health Plan

My icici lombard health insurance plan is very good policy plan which has low investment but the returns are huge. It covers maximum expenses which occur in treatments. Good health security and tension free from bills. Ambulance is also provided by the hospitals which may charge for the ride.

July 22, 2016

Excellent Work

My personal accident insurance policy is the best. It provide great service which is given by executives and staff members of the company. The ambulance is also facilitate at any location. Best deal provided by icici lombard insurance company.

July 08, 2016


The home insurance plan of mine is fantastic. It has many benefits and maximum reimbursements and expenditures. The premium is less and claims are high which is easily sanctioned due to fast service provided by the members of the company.

July 08, 2016

Two Wheeler Insurance

The two wheeler insurance policy of my vehicle is fantastic. It has low premiums and the returns are high. The tow facility is free, and provided at any location. Service is awesome and good work done by members of the company. Online service is easy to use.

July 08, 2016

Good Policy

Travel insurance policy is very important while travelling because the insurance provides the reimbursement of lost items and belongings. The medical conditions are also treated well. Policy coverage and claims are very high. Online portal service is easy to use and renewal of policy can be done on it.

July 08, 2016

Car insurance

The car insurance plan of my new car is fantastic which has low premiums and provide tow service absolutely free. The policy coverage is high even the whole car is secure and full repairing for it except tires. Service is very nice and garages are many so no waiting in the queue for servicing.

July 08, 2016

Health Insurance

The health insurance policy is very important for security of health. It makes tension free life and the policy premium is less. Service is fast and claims are easily sanctioned due to this fast service given by members of the company.

July 08, 2016

Personal Accident Insurance

The personal accident insurance policy i have which is very useful in this risky world. The premium of the policy is less and policy coverage is good. Service is fantastic and online service is simple to access and anybody can operate it easily.

June 26, 2016

best claim

best company for claim and minimum premium

June 25, 2016

Home Insurance

I purchase home insurance plan which make's me tension free. The policy coverage is high and premiums are low. Good future investment which reduces my taxes too. The reimbursement is there for lost item from theft, housebreaking. Service is fast and even the policy is renewal option from online service which reduces the paperwork and long waiting in queue.

June 25, 2016

Good Work

My two wheeler insurance plan is good and it come's in low premium. The policy has secure my whole vehicle except tires and fiber parts. Policy claims are high and easy to sanction due to fast service facilitate by the executives. Tow service is at any location but it may charge for that.

June 25, 2016

Travel Insurance

I have secure my trip by purchasing travel insurance plan. The policy cover's loss luggage reimbursement, medical care and many more. But the refund money of the tickets is not possible. Claims are high and easy to claimed. The internet service is fast which makes many task easier like renewal and updates of the policy. Good insurance.

June 25, 2016

Good Car Plan

My car insurance plan has number of benefits like the car tow facility at any location. Premium is low and policy cover whole car except fiber parts, tire and interior of the car. Claims are high and easily sanctioned due to fast service facilitate by the executives. Nice insurance policy.

June 25, 2016

Fine Insurance

I bought health insurance plan which provide's me many benefits like low premiums, ambulance service for free and many more. The policy coverage is high and claims are easy to sanctioned. The accidental death benefits is there for owner of the insurance policy. Updates are there on email address.

June 25, 2016


I have a personal accident insurance plan which is good investment. The policy provide good service in low premiums. The large number of hospitals are working 24X7 for fast and on time availability for the customer. Policy coverage is also good and even the ambulance is for free. Good claims and claiming is easy too.

June 22, 2016

Great Insurance Policy

The policy I have is really good terms like the emergency evacuations from the countries is funded at unwanted situations. For the claims just contact/dial the number facilitate on the website of the company. The coverage is high which includes luggage lost and medical emergencies. Great travel insurance plan provided by icici lombard general insurance.

June 22, 2016

Satisfactory Policy

My travel insurance plan is simple and easy. The policy coverage is good and premium is low. Service provided by the staff appointed to do the work is nice. It makes trip tension free and full enjoyable. The claiming part is simple and easily sanctioned due to fast service facilitate by the executives. I like the policy, Satisfactory for me.

June 22, 2016

Tension Free Travelling

Recently buy the travel insurance plan for my grandparents. The policy covers so many things which makes easier to travel for them. The medical emergencies is there in the policy, even luggage lost is reimbursed by the terms and conditions of the insurance plan. The service is fantastic facilitate by the staff of the company. Even web service is so simple to operate. Good plan, My grandparents like it too.

June 22, 2016

Coverage Is High

Insurance is very important nowadays for hassle free, tension free life. For my last trip I purchase travel insurance from icici lombard general insurance. The premium is low and returns are many. Baggage is secure in the whole trip and if lost it reimburse the lost. Medical service is already built in the policy. I like the service you provided and yes insurance policy too.