Kotak Mahindra Health Insurance Customer Care & Toll Free Number

Kotak Mahindra Health Insurance Customer Care

Kotak Mahindra General Insurance Company comes with an efficient customer care team that assists its policyholders with any issues or doubts. The team is competent in assisting the customers with answering their queries, raising a claim, updating policy details, solving grievances, etc. A person can get in touch with the Kotak Mahindra Health Insurance Customer Care team at the nearest branch of the insurance company or via call and email.

Kotak Mahindra Health Insurance Customer Care Details

Take a look at the customer care details of Kotak Mahindra Health Insurance:

Specification	Details
Customer Care No. (Toll-free)	1800 266 4545
Customer Care Email Id	care@kotak.com
Customer Care Email Id for Senior Citizens	seniorcitizen@kotak.com

People can also meet the Kotak Mahindra Health Insurance customer care team personally by visiting the nearest branch of the insurance company. Moreover, customers can also use the callback option or the chat option on the insurance company’s website to speak with the customer care team.

Customer Care Details of Policybazaar

In case a person has purchased his/her Kotak Mahindra health insurance policy from Policybazaar.com, he/she can also contact the website’s customer care team for any assistance. Check out the Policybazaar Insurance Broker Private Limited customer care details below:

Specification	Details
Customer Care No. (Toll-free)	1800 208 8787 (Sales) 1800 258 5970 (Service)
Customer Care Email Id	care@policybazaar.com
Customer Care Whatsapp No.	85060 13131
NRI Helpline No.	+91 124 6656507

How Can Kotak Mahindra Health Insurance Customer Care Help a Customer?

The customer care team can help existing and prospective customers of Kotak Mahindra Health Insurance in the following ways:

Answering their queries
Updating the personal details of the policyholder
Raising a health insurance claim
Correcting the mistakes in the policy document
Explaining the term and coverage of the health insurance policy
Enquiring about the claim status
Solving grievances of the customer
Locating the nearest network hospital

Top Branches of Kotak Mahindra Health Insurance to Contact Customer Care

Given below are some of the top city branches of Kotak Mahindra General Insurance Company:

City	State	Branch Address
Mumbai	Maharashtra	Plot – C27, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051
Bangalore	Karnataka	SG 9-10, Ground Floor, Manipal Centre, South Block, 47 Dickenson Road, Off MG Road, Bangalore - 560042
Chennai	Tamil Nadu	Samson Towers, Fifth Floor, 402L, Pantheon Road, Egmore, Chennai - 600008
Ahmedabad	Gujarat	510-511, Venus Amadeus, Fifth Floor, Jodhpur Cross Road Satellite, Ahmedabad – 380015
Chandigarh	Chandigarh	SCO 151-152, Second Floor, Sector - 9C, Chandigarh - 160009
Hyderabad	Telangana	3-6-140, Netaji Bhavan, Ground Floor, Himayatnagar, Main Road, Hyderabad - 500029
Kolkata	West Bengal	2B(1), White House, Second Floor, 119 Park Street, Kolkata - 700016
Jaipur	Rajasthan	D-232, SDC Atlantis Tower, Ground Floor, Hanuman Nagar, Near Amrapali Centre, Vaishali Nagar, Jaipur – 302021
New Delhi	Delhi	H-78, Himalaya House, Seventh Floor, 23 KG Marg, New Delhi - 110001
Indore	Madhya Pradesh	Metro Tower, Fifth Floor, Ab Road, Near Vijay Nagar Square, Indore – 452010

Kotak Mahindra Health Insurance Customer Care FAQs

Q1. Who should I contact to raise a claim under my Kotak Mahindra health insurance policy?

Ans: You must contact the customer care team of Kotak Mahindra General Insurance to raise a health insurance claim. You can do so by either calling on the toll-free number or by sending an email to the customer care team.
Q2. Can I call Kotak Mahindra Health Insurance Customer Care anytime?

Ans: You can contact the customer care team of Kotak Mahindra General Insurance Company 24x7 if you need to raise a claim under your health insurance policy. But for any other services, the customer support team will be available between 8 am to 8 pm only.
Q3. How long will Kotak Mahindra Health Insurance Customer Care take to resolve my service request?

Ans: The Kotak Mahindra Health Insurance customer care team will take about 2 to 7 days to resolve your service request depending on the type of request and the documents required to process your request.
Q4. How to know the list of claim documents required under my Kotak Mahindra Health Insurance policy?

Ans: You can check your Kotak Mahindra health insurance policy documents to know the list of documents required to raise a claim under your policy. You can also call the Kotak Mahindra health insurance customer care team to know the list of claim documents required.
Q5. Can I call Kotak Mahindra Health Insurance Customer Care to know about my claim status?

Ans: Yes. You can call Kotak Mahindra Health Insurance customer care to know about your claim status.
Q6. What should I do If I’m not happy with the claim amount paid by Kotak Mahindra Health Insurance?

Ans: In case you want to discuss the claim amount paid by Kotak Mahindra General Insurance Company under your policy, you can get in touch with their customer care team.