What Is Postal Life Insurance?
PLI, or Postal Life Insurance, was initially introduced as a welfare scheme and has since grown to become the oldest life insurer in India, dating back to its inception in 1884. With over 50 lakh active policies, PLI serves a wide spectrum of individuals, including employees of the Central and State Governments, Public Sector Undertakings (PSUs), Defence and Paramilitary forces, Banks, Local Bodies, educational institutions, as well as professionals such as doctors, lawyers, chartered accountants, engineers, and MBAs. Even employees of NSE/BSE are covered under this initiative.
To extend its reach to the underserved, PLI also operates a parallel scheme called Rural Postal Life Insurance (RPLI), which provides affordable life insurance to the rural population and economically weaker sections.
With the integration of digital services, the PLI Online Payment facility, enabled through the India Post Payments Bank (IPPB), has significantly simplified premium payments. This online platform has made policy management faster, more transparent, and highly convenient for customers.
Through India Post’s vast network, individuals can easily pay and receive money, benefiting from services like instant account opening, direct benefit transfers (DBT), and affordable financial solutions—all in one place. The postal system has truly evolved into a one-stop financial services provider, especially for those in remote or rural areas.
What Are The Postal Life Insurance Online Payment Options?
There are several ways to make PLI Online Premium Payment. All the methods are easy to follow for the users and have their own set of steps.
Here is a list of premium payment methods to pay PLI online payment:
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PLI Online Payment By Mobile Banking
Customers can deposit their PLI premiums using the India Post Payments Bank (IPPB) mobile app. However, their IPPB account must be linked to the PLI online payment app to transfer the amount.
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PLI Online Payment By Fund Transfers
The customers have various options to choose to make an online payment or transfer funds to another account. These services are hassle-free and available anytime, anywhere throughout India. Here are two major ways of fund transfer processes:
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Immediate Payment Service (IMPS)
IMPS is a commonly used method to transfer money electronically to anyone holding an account with any bank. The best part of this facility is that it can be done 24*7 and the amount gets credited instantly in the receiver's account, even in the holidays. This facility is available in the mobile banking application.
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National Electronic Fund Transfer (NEFT)
IPPB's mobile banking application has NEFT services that allow customers to transfer funds nationwide electronically. This online postal payment system facilitates money transfers to any corporate organization, firm, or individual irrespective of their bank and branch in the country.
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PLI Online Payment By Real-Time Gross Settlement (RTGS)
The online postal payment system also has the RTGS facility for enabling the customers to perform transactions above the value of Rs. 2 Lakhs. By using the account number and IFSC code, funds can be transferred using the mobile banking app.
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PLI Online Payment By Unified Payments Interface (UPI)
UPI is a common and efficient way to transfer money using the micro ATM and CBS applications. It is the assisted model of IPPB, and they are the first of its types in India. This assisted model enables the customers to transact without downloading any UPI app or registering their debit card. Each customer gets a Virtual payment address ID, which helps to make payments.
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PLI Online Payment By AADHAAR Enabled Payment System (APIs)
AePS is a postal online payment system that allows customers to make payments using their Aadhar Cards as a medium of identity. This payment method enables customers to perform all basic transactions, including making payments.
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PLI Online Payment By QR Card
IPPB introduced the QR card that is a secure way to make payments without remembering the account number or the password. The transactions take place using the OTP (one-time-password) along with valid, officially valid documents. In case the QR card gets lost, the money remains safe in the account as each transaction requires OTP authentication. These are the steps to use the QR card:
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First, scan the code wherever you want to make the payment.
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Authenticate the transaction using OVD validation and OTP verification.
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Now, complete the required transaction
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IPPB Micro ATMs
Customers can also deposit their PLI/RPLI premiums using their IPPB Micro ATM devices linked to their IPPB Accounts.
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Credit Card
Customers can easily settle their PLI premium using their bank credit card. They must input their credit card information on the payment method page and adhere to the provided guidance.
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Debit Card
Customers can conveniently make their PLI premium payments using their bank debit card. To do so, simply input your debit card details on the payment method page and follow the instructions.
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UPI Apps
This method offers a more advanced and speedy premium payment option, utilizing various UPI apps like Google Pay, Paytm, PhonePe, and more.
*Note: The customer is responsible for covering any debit/credit or other transaction charges in accordance with the prevailing regulations.
How To Download PLI Online Payment Receipt?
Here are the steps to download PLI Online Payment Receipt:
Step 1: Visit the official "India Post" website and click on the "Login" option.
Step 2: Navigate to the 'Tools and Utilities' section and choose "Payment History."
Step 3: Enter your PLI policy number, and click on 'Get Payment History.'
Step 4: You can then download the payment receipt online and save it for future reference.
What Are The Benefits Of Using PLI Online Payment Process?
The online payment process of the Postal Life Insurance provides numerous benefits to its users. Here are some of the benefits of Online Postal payments:
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Fast Services
Upon opening an account either through instant account opening services at the doorstep or in post office counters, fast Aadhaar based direct benefit transfer is possible.
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24*7 Money Transfer
The postal online payment process allows simple and secure money transfers throughout the day, making paying bills easy and instant.
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Cost-effective Approach
Registering and accepting digital payments is free, making the process cost-effective even for people with low economic backgrounds.
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Ease in Payment through an App
The IPPB's 'Merchant App' enables the customers to easily transfer money by just downloading the app on their smartphones. Tracking of the transaction history aids in building the credit score.
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Drive for Digital India
The PLI Online Payment process drives India's digital readiness. Hence, users no longer fear losing cash and coins, as it provides a simple and hassle-free experience.
*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
What Are The Basic Conditions For Online PLI Payments?
The basic conditions for PLI Online Payment are as follows:
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Your contact information must be registered in your PLI policy.
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Your email address should be linked to your PLI policy.
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Policyholders need to visit the nearest post office to update their mobile number and email address in the system, typically by submitting a written request.
*Note: The process of PLI Online Payment of premium is much similar to that of the Term Life Insurance which can be easily done from the Policybazaar website.
What Is The Process Of PLI Online Payment Using Credit Card?
Before the introduction of the online payment process, paying premium payments was a lengthy process that required you to visit the bank branches and stand in long queues. However, insurers have now started a new customer-friendly approach by providing their payment services via online mode.
Postal Life Insurance (PLI) is the oldest life insurer in India. It also has an online customer portal where customers can view policy details and perform services such as premium payment.
To make the PLI Online Payment of Premium, using a credit card, follow the below-mentioned steps:
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Step 1: Visit the official website of Postal Life Insurance Company
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Step 2: Scroll the home page and click on the ‘Login section’ present on the right bottom part of the page
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Step 3: Click on the option ‘Policyholders’ to log in and then you will be redirected to the PLI login online payment portal
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Step 4: Click on ‘Generate Customer ID’, if you’re a 1st-time user
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Step 5: A pop-up will appear in which you have to enter your sum assured, policy number, gender, date of birth, name, and contact information.
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Step 6: Once you have entered all the required information, click on ‘Submit’ to get the customer ID.
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If you have a customer ID already, then you can directly log in by entering the details such as ID and password in the required fields
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Step 7: After logging into the PLI Online portal, you can easily access your policy details, such as premium payment options.
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Step 8: Click on ‘Premium payment option’ and submit all the credit card details in order to pay premiums via credit card.
What Is The Difference Between Online and Offline Payment Process Of Postal Life Insurance?
Here are the differences between PLI Online Payment and PLI Offline Payment:
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PLI Online Payment |
PLI Offline Payment |
Payment Method |
In the Postal Online Payment method, the payment is made using one of the multiple services of the mobile app of India Post Payments Bank (IPPB). |
In the Postal offline payment method, the payment can be made from any of the post offices. |
Requirements |
All that a customer needs is internet access and online banking details. |
This process requires the customer to visit the post office in person with the required documents. |
Payment Process |
The process takes place through an online payment gateway. The entire process is virtual and transfers the funds easily. |
It is a time taking process, and the biggest disadvantage is that the transactions can be made only during working hours. If you need to make the payment and that day is a holiday, then you can't. |
How To Register and Login in PLI Portal?
PLI login and registration involves very simple steps. You can register online at the PLI Customer Portal by using your mobile number, PLI policy number, and e-mail ID. Here is a step to step guide to register in PLI Portal for online payment:
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Generate Customer ID
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Visit the official website of India post PLI, also called PLI Customer Portal
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Click on ‘Generate Customer ID’ and then fill out all the required details as per the policy documents of your PLI
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Then, click on ‘Submit’.
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After choosing the tab ‘Submit’, a pop up will appear i.e., the Registration link and customer ID will be sent to your registered email address within 24 hours
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The provided link will only be valid for 72 hours. It is important to visit the registration link before 72 hours.
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Generate Your Password
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After clicking on the link which is received in your email ID, the ‘Set Password’ page will open.
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Enter the password as per the given instructions and then click on ‘Set Password’
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You will get a message that says “Your account has been successfully registered”.
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You can log in to the PLI customer portal using your credentials after 24 hours.
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Now, pay PLI premium online for your plan using a debit/credit card
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Log in to Customer PLI Online Portal and Proceed to Pay PLI Premium Online
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After 24 hours of setting a password, you can log in to the PLI Customer portal
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Enter your Customer ID, Password and Captcha to log in
*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
PLI Online Payment 2024
You can easily make PLI Online Payment using the information provided below:
PLI Website |
https://www.indiapost[dot]gov[dot]in/ |
PLI Web Portal |
https://pli[dot]indiapost[dot]gov[dot]in/ |
PLI Payment Link |
https://pli[dot]indiapost[dot]gov[dot]in/CustomerPortal/PSLogin[dot]action |
Things To Keep In Mind While Making PLI Premium Payment?
Here are some thing that you must keep in mind regarding the PLI Premium Payments:
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Importance of Premium Payment: You must pay your premiums on time to avoid lapsation
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Consequences of Non-Payment: Here are a few consequences of non-payment of PLI premium:
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Policy lapsation results in loss of life cover
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Life risk is generally not covered during lapsation
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Late fee is charged for delayed payments
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Payment Schedule: Premium should be paid in advance on the first day of each month. However, the grace period extends until the last working day of the month.
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Policy Details to Note: You should always check the Policy Bond for the following details:
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Date of commencement
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Due date
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Mode of payment (yearly, half-yearly, quarterly, monthly, etc.)