Bharti AXA Health Insurance 

Bharti AXA health insurance company offers comprehensive health insurance plans to meet the varied insurance needs of its customers. The insurer has a wide range of network hospitals where the insured members can avail cashless treatment. Bharti AXA health insurance coverage can be enhanced with various add-on benefits like coverage for critical illnesses, maternity expenses, genetic disorders, as per the needs and requirements of the policyholder.

Bharti AXA General Insurance Company Limited is a joint venture between Bharti Enterprises, which is a reputed Indian business group and AXA, which is a world leader in financial protection and wealth management. The company started its operations in August 2008 and within the first year itself, it received dual certifications of ISO 9001:2008 and ISO 27001: 2005. It is the first organization dealing in general insurance that has received these two certifications in the very first year of operations. These certifications were subsequently renewed in the year 2012 for three more years. In case of Health Insurance, the company offers a range of products designed to meet all the requirements of the individual.

 

Bharti AXA Health Insurance at a Glance

Features

Specifications

Network Hospitals

4500+

Incurred Claims Ratio ( as per the IRDAI 2018-19 Report)

89%

No. of Claims Settled 

18 lakh+

Number of Policies Issues

1.3 million

Renewability

Lifelong


*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C apply.

List of Bharti AXA Health Insurance Plans

Bharti AXA General Insurance Company offers health insurance plans for individuals, families, and even senior citizens. While the two major plans are Bharti AXA Smart Super health insurance and Smart Health Assure, there are other insurance plans as well. Let us take a closer look at each of the Bharti AXA health insurance policies in detail:

  • Bharti AXA Smart Health Assure Plan

    Bharti AXA Smart Health Assure is a health insurance policy that covers all the medical expenses and emergency hospitalization. It is suitable for people who are looking for insurance cover up to Rs. 4 lakh. This plan offers some special benefits including  renewal discounts, no-claim bonus, tax saving, and free health check -ups. Below are the policy coverage benefits:

    Plan Coverage Type

    Individual/Family Floater

    Sum Insured

    Rs.3 lakh and Rs. 4 lakh

    Renewability

    Lifelong

    Eligibility Criteria (Entry Age)

    91 days - 65 years

    Features and Benefits:

    • The policy covers Pre & Post Hospitalisation for 60 and 90 days respectively
    • The policyholder gets 100% restoration of sum insured
    • This health scheme also covers the cost incurred on 130 Day Care Treatments
    • In addition to this the policy offers Ambulance cover, Hospital cash allowance, critical illness cover, organ donor cover, annual-health check-ups and Ayush treatment
    • The coverage limit for maternity expenses is Rs. 35,000 and Rs. 25,000 for the new-born baby
    • It can be renewed for lifetime
  • Bharti AXA Smart Super Health Insurance Plan

    Bharti AXA Smart Super is a comprehensive health plan that covers a range of hospitalization expenses. The policy comes in three variants i.e. Value, Classic, and Uber plan. Below are the plans in detail:

    Bharti AXA Smart Super Health Insurance Value Plan:

    Plan Coverage Type

    Individual/Family Floater

    Sum Insured

    Rs.5 lakh and Rs. 7 lakh

    Renewability

    Lifelong

    Eligibility Criteria (Entry Age)

    91 days - 65 years

    Smart Super Value Health plan is a variant of Bharti AXA Smart Super insurance plan. This is a basic plan with sum insured cover up to Rs. 7 lakhs only. Checkout the policy benefits and features below:

    Features and Benefits:

    • In patient treatment expenses including – cost of diagnostic tests, surgical equipments, operation theatre, ICU charges, medical practitioners fees.
    • Room rent allowance up to the sum insured limit ( there is no cap on it)
    • Pre-hospitalization expenses up to 60 days and post-hospitalization expenses for 90 days (up to the sum insured limit)
    • 100% restoration of sum insured
    • Day care treatment up to the sum assured limit
    • AYUSH treatment up to the sum assured limit
    • Domiciliary hospitalization up to the sum assured limit
    • Option to buy maternity cover and new born baby cover
    • Cancer of specified severity, first heart attack, stroke, open chest CABG, open heart valve replacement, major burns, hepatitis, terminal illness, bacterial meningitis ,primary pulmonary hypertension, aplastic anemia, kidney failure/regular dialysis, end stage lung diseases, liver failure, coma of specified severity, motor neuron diseases
  • Bharti AXA Smart Health Insurance Classic Plan

    Smart Super Classic Health plan is a variant of Bharti AXA Smart Super insurance plan. The policy is an enhanced version of the Value plan and offers a higher sum insured. Checkout the policy benefits and features below:

    Plan Coverage Type

    Individual/Family Floater

    Sum Insured

    Rs.10 lakh, 15 lakh and Rs. 20 lakh

    Renewability

    Lifelong

    Eligibility Criteria (Entry Age)

    91 days - 65 years

    Features and Benefits:

    • Convalescence benefit of Rs. 10,000 on continuous hospitalization of 10 days or more
    • Out-patient emergency treatment cover of Rs. 10,000 ( in accidental cases)
    • Reimbursement of Rs. 2500 for vaccination expenses in case of animal bites
    • Extended annual health check-up facility
    • Lump Sum payment for critical illness over and above the sum insured
    • Rest inclusions same as mentioned in the value plan 
  • Bharti AXA Smart Health Insurance Uber Plan

    Bharti AXA Smart Super Uber Health plan is a variant of Bharti AXA Smart Super insurance plan. The policy is an enhanced version of the Classic plan and offers a higher sum insured upto Rs. 100 lakh. Checkout the policy benefits and features below:

    Plan Coverage Type

    Individual/Family Floater

    Sum Insured

    Rs. 20 lakh to Rs. 100 lakh

    Renewability

    Lifelong

    Eligibility Criteria (Entry Age)

    91 days - 65 years

    Features and Benefits:

    • Extended maternity and newborn baby cover of Rs.50, 000
    • Reimbursement of Rs.5000 for vaccination expenses in case of animal bites
    • Lump sum payment for critical illnesses, which is over and above the sum insured
    • Daily hospital cash allowance ranging from Rs.500, Rs. 1000, Rs. 2000, Rs. 3000 for a maximum of 30 days
    • Domestic air ambulance cover
    • Out-patient emergency dental treatment cover
    • Rest inclusions are same as mentioned in the above plan
  • Bharti AXA Smart Health Critical Illness Insurance Plan

    Bharti AXA Smart critical illness is a health insurance plan that has a primary focus on providing insurance benefits to people against any form of life-threatening diseases. The plan seeks to benefit the insured where hospital expenses and other medical related expenses are concerned, when the person suffers from a critical illness. The features of the plan are as follows:

    Plan Coverage Type

    Individual/Family Floater

    Sum Insured

    Paid in Lump sum

    Eligibility Criteria (Entry Age)

    91 days - 55 years

    Features and Benefits:

    • Medical expenses in case of hospitalization are covered
    • Pre and post hospitalization expenses covered
    • Dread disease recuperation is covered
    • Transplantation of organs is covered
    • Home nursing expense is covered
    • In-patient physiotherapy expenses are covered
    • Hospital cash allowance is provided
    • The expenses for the accompanying person is covered
    • Emergency ambulance charges are covered
    • Children education fund is provided with this plan
    • The expense for transport of mortal remains are covered
    • There is a renewal benefit of 5%
    • There is reimbursement of medical examination
    • There is portability facility that helps in migrating from one health policy to another by the same company
    • The customer can choose the Family Floater facility with this plan in which he or she can choose one insured sum for the whole family (up to four people)
    • The twenty critical illnesses that are covered with this plan are as follows
      • Terminal illness
      • Cancer
      • Surgery to aorta
      • Coronary heart disease
      • First heart attack
      • Coronary artery bypass surgery
      • Heart valve surgery
      • Stroke
      • Kidney failure
      • Aplastic anaemia
      • End-stage liver failure
      • End-stage lung disease
      • Coma
      • Major burns
      • Organ / bone marrow transplantation
      • Multiple sclerosis
      • Fulminant hepatitis
      • Motor neurone disease
      • Primary pulmonary hypertension
      • Bacterial meningitis
  • Bharti AXA Smart Individual Personal Accident Insurance Plan

    This is a policy that covers expenses arising out of any accident that results in the disability or death of the proposer. This is a smart insurance plan that protects both the insured person as well as his or her family members.

    Plan Type

    Individual

    Premium Payment

    Lumpsum

    Eligibility Criteria

    up to 65 years

    Benefits and Features:

    • There is the facility of a lifelong renewability of the insurance plan
    • The Sum Insured may be enhanced only at the time of policy renewal, on the condition that no claim had been lodged or paid. The enhancement that can be chosen is the next Sum Insured slab available under the policy, if there is a declaration of good health
    • The plan covers Permanent Total Disability
    • Permanent Partial Disability is covered under the plan
    • The plan covers Temporary Total Disability
    • The plan covers death due to accident
    • Transportation of the mortal remains are covered under this plan
    • The plan provides for Hospital daily cash allowance and accidental hospitalization expense
    • Legal expenses are covered with this plan
    • The company has a tie-up with over 4300 hospitals all across the country
    • Pre-hospitalization expenses are covered
    • Post-hospitalization expenses are also covered
    • The plan covers dread disease recuperation
    • Coverage of transplantation of organs expense
    • Home nursing expenses are covered
    • Ambulance expenses covered
    • In-patient physiotherapy expenses are covered by this plan
    • The expense of the accompanying person is covered by the plan
    • Children education fund is covered
    • There is a renewal  discount of 5%
    • The plan offers medical cost reimbursement
    • There is portability facility that helps in migrating from one health policy to another by the same company
    • There is a Double Death benefit or Permanent Total Disability Benefit, in which there is payment of double benefit (200% of the Sum Insured) for the death or the Permanent Total Disability due to the accident while travelling as a passenger on public transport

Additional Inclusions and incidents covered by Bharti AXA Health Insurance Plans

The following are included for coverage under the Bharti AXA Health Insurance Plans:

  • Medical conditions such as dialysis, chemotherapy, eye surgery, lithotripsy and other such conditions that do not require hospitalization beyond 24 hours are covered
  • Diseases or injuries that require domiciliary hospitalization, that is medical intervention and rest at home, that exceeds three days
  • The critical illnesses that are covered by the Bharti AXA Health Insurance Plans are as follows:
    • Cancer
    • First heart attack
    • Coronary heart disease
    • Coronary artery bypass surgery
    • Heart valve surgery
    • Surgery to aorta
    • Stroke
    • Kidney failure
    • Aplastic anemia
    • End stage lung disease
    • End stage liver failure
    • Come
    • Major burns
    • Organ / bone marrow transplantation
    • Multiple sclerosis
    • Fulminant hepatitis
    • Motor neurone disease
    • Primary pulmonary hypertension
    • Terminal illness
    • Bacterial meningitis


Bharti AXA Health Insurance Exclusions

The following conditions are not covered by the Bharti AXA Health Insurance Plans:

  • Hospitalization for diseases or injuries contracted within the first 30 days of the inception of the policy. This clause is not applicable when the policy is renewed at a later date.
  • The following list of medical conditions are not covered by the Bharti AXA Health Insurance plans for the first two years from the date of policy inception:-
  • Laser or cataract surgery
  • Dilation and curettage
  • Unless the injury is caused by accident, replacement of joints are not covered
  • Chronic renal failure that requires dialysis
  • Unless there is malignancy, myomectomy or hysterectomy are not covered
  • Circumcision and sex change (and similar treatments) are not covered
  • Dental procedures are not covered
  • Hernia, Hydrocele, fistula in anus, sinusitis, haemorrhoids/piles are not covered
  • Procedures that are related to birth, pregnancy and fertility are not covered. Such as birth control, hormone replacement therapy, caesarean section and operations related to conception or fertility
  • Gastric and duodenal erosions and ulcers are not covered
  • AIDs and related diseases are not covered
  • Routine examination of eyes and ears are not covered. The cost of spectacles are not covered
  • All types of skin conditions are not covered, such as internal tumours, cysts, nodules, polyps including breast lumps, unless they are diagnosed as malignant

Suicide, self-inflicted illness or injury, mental disorders, anxiety, stress or depression and injuries/illnesses that are a result of the use of alcohol or drugs are not covered

Benefits of Availing Bharti AXA Health Insurance Plans

Bharti AXA General Insurance received two international certifications within its first year of operations, both of which were again renewed for three years in 2012. This remarkable achievement demonstrates the organization’s focus on quality, customer relationships and the simplification of the claims process. Today the organization is a preferred brand in the insurance industry. Below are the advantages of buying health insurance plans from Bharti AXA General Insurance:

  • Pre & Post hospitalization expenses- Bharti AXA health insurance recompenses expenses incurred 30days before the hospitalization and after 60 days of the hospitalization as mentioned in the policy documents
  • No Room Rent Capping - There is no capping on room rent in certain health plans
  • Smart Medical Plans for Senior Citizens- Bharti AXA senior citizen health insurance offers comprehensive coverage to elderly parents up to Rs. 1 Cr.
  • Lifelong renewability – The plans offer the option to renew your policy for lifetime
  • Coverage of Pre-existing diseases- After 4 years of the policy term, it also covers the pre-existing diseases.
  • Domiciliary Hospitalization -Domiciliary hospitalization is covered where the care and treatment of the patient is taken at home for a time period exceeding three days for illness, disease or injury
  • Medical-check-up Facility - After 4 claim-free years 1% of the sum insured can be availed for free health check-ups
  • Tax Exemption Benefits - Bharti AXA health insurance premium paid is eligible for tax benefits up to Rs. 55,000 as per Indian Income Tax Act, 1961.

Why Buy Bharti AXA Health Insurance Plans?

Bharti AXA General Insurance offers some of the most extensive health insurance plans with a higher sum insured up to Rs. 100 lakh. The policies offered are tailor-made to meet the applicants' needs. Most of the Bharti AXA health insurance plans do not have room-rent capping, and there is no compulsory co-payment clause. Here are some key highlights about Bharti AXA General Insurance:

  • The company’s Incurred Claim Ratio reflects positively at 89%
  • Comprehensive medical insurance cover up to Rs. 1 Crore
  • Cashless treatment is provided in more than 4500 registered hospitals Pan India
  • 5% NCB Discount is also provided on policy renewal

Bharti AXA Health Insurance Premium Calculator

Bharti AXA General Insurance provides the facility of premium calculation to prospective individuals seeking to buy health insurance plans from the company. Following are some of the instances where the premium has been calculated using the company’s calculator:

To derive health insurance premium from a health insurance calculator, you simply need to fill the following details –

  • Visit the policy bazaar’s site and go to the health insurance calculator page
  • Select the Bharti AXA Health insurance policy
  • Select the number of members to be insured in the policy
  • Enter your date of birth
  • Enter personal details such your name, contact number, and email id
  • Age of the oldest family member or all the family members (in case of a family floater policy)
  • Once you click on the calculate button, the health insurance premium calculator will calculate the cost of the premium
  • Simply compare different policies and enjoy free health insurance quotes from different providers

How to Apply for Bharti AXA Health Insurance Plans?

Health insurance plans offered by the company can be applied to through multiple channels like:

  • Individuals desirous of availing any plan can simply call the Sales helpline of the company and speak to the customer service representative
  • They can provide their name, mobile number and email id on the website of the company and request for a call back
  • Customers may send a message to 5667700 using keywords such as Claim, Service, Renew and Call Back
  • Lastly, customers may also visit the company’s branches or get in touch with an agent to buy the plans required.

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C apply.

Bharti AXA General Insurance Customer Care:

Bharti AXA General insurance customer care can be contacted for queries related to your Bharti AXA health insurance policy, claims, renewal etc. To reach out to Bharti AXA Health care toll-free number @ 1800 103 2292 or mail them at customer.service[at]bhartiaxa.com

Bharti AXA Health Insurance - FAQs

  • Q1. What is the process for online purchase of Bharti AXA Health Insurance Policy?

    Ans: You need to visit the insurer’s website to buy health insurance policy online. In case you require assistance, you can dial toll free number.

    If your age is below 56 years and you are looking for a sum insured equal to Rs. 2 Lakhs or your age is below 46 years and you are looking for a sum insured more than Rs. 2 Lakhs; also, you are not suffering from any pre-existing injury, diseases or condition, then you would not be required to get any pre-policy medical checkups done. Also, you would get a free quote online and instant issue of policy. Next, all you need to do is fill up the application form and pay the amount of premium through net banking or credit card. The policy documents would be posted as well as e-mailed to you.

  • Q2. How to avail reimbursement facility?

    Ans: The following are the steps to avail the reimbursement facility:

    • The policyholder gets admitted into a hospital
    • He takes the required treatment and clears the hospitalization bills. Gets all the original medical documents back from the hospital
    • Submits the original as well as other necessary documents with the Third Party Administrator  in addition to the claim form (appropriately filled)
    • Third Party Administrator will evaluate those documents and process the claim payment in 21 days since the receipt of all the required documents. In case the claim gets rejected, a rejection letter shall be sent to the policyholder containing the reasons for the same.
  • Q3. Is there any age limit for buying Bharti AXA Health Insurance? Till what age are children covered under this policy?

    Ans: Bharti AXA Health Insurance covers the policyholder, his spouse and his 2 dependent children, equal to or below the age of 23 years. The policies offer by Bharti AXA Health Insurance offer lifelong renewability.

    If the age of your child is from 3 months to 5 years, then he or she is eligible be get coverage under the Bharti AXA family floater policy; however, it is must for at least one parent to be covered under the same policy. If you child’s age is from 5 years to 23 years, then you would also have a choice to buy a separate health insurance policy for your child or continue with the family floater policy; as suitable.

  • Q4. What is the minimum and maximum sum insured amount available under Bharti AXA Health Insurance Policy?

    Ans: The least amount of sum assured available under Bharti AXA Health Insurance Policy is Rs. 2 Lacs, while, the maximum is Rs. 5 Lacs.

  • Q5. Does Bharti AXA Health Insurance Policy cover the hospitalization expenses occurred abroad?

    Ans: No, Bharti AXA health insurance covers only for the hospitalization expenses incurred in India.

  • Q6. What is the process for availing the cashless hospitalization facility under Bharti AXA Health Insurance?

    Ans: In event of hospitalisation in a listed hospital due to an emergency:

    • The patient gets admitted into an empanelled hospital by presenting the Health Card issued by insurer
    • The next step is to get the cashless claim form filled up by hospital and fax it to the Third Party Administrator  on the fax number specified in the form or you can also submit it to the insurance help desk situated in the hospital
    • The TPA shall then review your claim
    • TPA shall then inform the policyholder along with the hospital about the claim status through email notification, SMS,  or fax usually in 6 hours since the submission of the request
    • TPA shall only approve the medical expenses that are covered under this policy. The expenses that are not covered under this policy shall be borne by the Policyholder
    • The hospitalisation bills shall be settled directly by Bharti AXA General Insurance Company.
  • Q7. How to renew Bharti AXA Health Insurance Policy post a year?

    Ans: In order to renew your Bharti AXA Health Insurance Policy you need to call the insurer’s customer support help desk number.

Written By: PolicyBazaar - Updated: 12 November 2020
Disclaimer: Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by an insurer.
Average Rating
(Based on 37 Reviews)

Bharti AXA Health Insurance Reviews & Ratings

4.6 / 5 (Based on 37 Reviews)
(Showing Newest 9 reviews)
Iliyas
Gadag, July 09, 2020
Easy claims settle
I had filed a claim for my mother’s health insurance. It is easy to file the claim. I just contacted the customer care of bharti axa and told them about the situation and presented all the documents in the regard of the same. The team immediately start working on my case and my claim was settled in less than 2 days. It was a good gesture by team that they helped me in such odd time. I am really much thankful to the team of policybazaar and bharti axa for such best assistance.
Shivam
Canning, July 09, 2020
Covers many diseases
I chose bharti axa health insurance policy because it covers many diseases and its premium rate is fair enough. I got many facilities under the same. One of the best thing is that it gives coverage to each and every disease. And provides the 24*7 assistance to its customers. It is really easy to check the details via online media and social media. You can avail the information from the website without any contact with the customer care. It’s easy. Try it and love it.
Jitesh
Dabugam, July 09, 2020
Wonderful health plans
The policies and the plans which are available in the website of policybazaar are quite good and better as compared to others. I really like it has got to know about certain health plans from their website. You can easily compare the plans . I compared and got the best plan of bharti axa. Thanks team for such wonderful plans.
Pushp
K.singpur, July 08, 2020
It’s good and beneficial
The health insurance policy product of bharti axa is very good and beneficial. I got the health plan from the website of the policybazaar and along with that I got various add on benefits which I included into my health insurance plans. So, that it can make my health plan more secured and beneficial and I can get better benefits. I am quite happy with my health plan and would love to recommend into my circle. Great work team bharti axa and policybazaar.
Akhilesh
Bharaich, July 08, 2020
Great sales team
I purchased my health insurance from bharti axa and it is very nice plan which I got from them. I contacted the sales team of the policybazaar and they gave me the best information about various policies and plans. I got to know about various options regarding the health insurance policy. The sales team of policybazaar is very smart and they are quite co-operative in nature. Thanks team for such great plans and offers.
Jimmy
Maanikpur, July 07, 2020
Renew you policy at one time
I am the old customer of the policybazaar and bharti axa. Like it’s been 3 years that I have been associated with them. And I renew my policy every year with the mobile application of the policybazaar. It is very easy and quick. You just have to set the details and all work done. Even you can bring the variations in your policy from that mobile application and the system will automatically update it. You really don’t have to call the customer care for that. Kudos to the team.
Shashank
Captainganj, July 07, 2020
Cashless claim facilities
I am blessed to have the best bharti axa health insurance policy from the policybazaar website. They are really good and assisted me really good way. I got my cashless claim during the time of treatment of my father’s heart operation. The insurance team was available at the time of the treatment and they provided with the cashless claim at the same time. It took not much time. I am relieved and happy to be associated with such companies. Well done.
Gaurang
Vadakara, July 06, 2020
Easy to get policy
I am really happy to get my health insurance done from policybazaar and bharti axa. It is very much easy to get the health insurance online as you just need to visit the website and check the various health insurance plans and the policies. I selected and chosen the best one. I made the payment of that health policy and got my soft copy within 15 minutes. It is very easy and subtle to buy. Thanks a lot team.
Anirudh
Gadat, July 06, 2020
Claim settlement ratio
I always thrive to get the health insurance policy but was little bit confused that what to choose and what not to choose. As, I was confused related to the claim settlement ratio. So, one of my relative suggested me to get the health insurance done from policybazaar and here I got varieties of plans. I chose the bharti axa insurance policy because it’s claim settlement ratio is best as per the reviews and testimonials of the customer. Great work team.

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