*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply
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Liberty health insurance claim settlement ratio for FY 2019-20 is 94%. Liberty General Insurance (LGI) is known for its quick and smooth settlement of claims. The claim ratio indicates the insurance company’s ability to process your claim requests. With Liberty General Insurance you can get your health insurance claims settled through both cashless and reimbursement procedures.
Incurred Claim Ratio
To claim health insurance plans from Liberty General Insurance, you can communicate through Vipul Med Corp TPA. The insurer is committed to settle your claims at the earliest and guide you when you need help the most.
For cashless claims i.e. health insurance claims where the insurance provider settles the claims directly with the hospital; the insured needs to take the treatment in a network hospital. To know how to register for cashless claims with Liberty Health Insurance check the steps as given below:
Step 1: Within 24 hours of hospital admission, you need to inform Liberty General Insurance’s TPA. For Senior Citizens, you can intimate the TPA at their Senior Citizen helpline number. When lodging your claim do mention your membership number given on your health card.
Step 2: Go to the Insurance Company’s Hospital/TPA Helpdesk and Fill the first section of the cashless claim request form and hand over the signed Pre-Authorization form to them to fill in the remaining details. You can find the cashless claim request form online on their TPA i.e. Vipul website or the Insurer’s site
Step 3: You need to fax the cashless claim request form with medical records to the Hospital to initiate the claim settlement process.
Step 4: The TPA will then verify all your documents and convey its decision to the hospital regarding your claim acceptance or rejection. The insurer can also ask for additional documents, in case it is required.
For claim assistance, you can speak to Policybazaar’s health insurance team and get your claims settled quickly.
To file a health insurance reimbursement claim with Liberty General Insurance you need to follow the procedure as given below:
So, if you have not availed a cashless treatment in any of the network hospitals or you have taken treatment in a hospital that does not come under the Insurer’s network, then all the medical treatment bills and documents need to be submitted to the TPA.
You need to settle the bills with the hospital and then submitted them to the Third-party Administrator and claim for reimbursement.
Rest all the procedure remains the same as cashless treatment, except the fact that you need to settle the bills at the hospital and then file for its reimbursement.
Given below is an indicative list of documents that are required as per your claim requests:
In-patient Treatment/Daycare Procedures
Road Traffic Accident Claims
In Accidental Death cases
For Death Claims
Apart from in-patient treatment documents:
Pre and Post-hospitalization expense claims
Reimbursement of Organ Donor Expenses
In addition to the above documents you need to furnish the following documents:
The insurer may call for additional documents/ information as relevant to the claim.
For claim intimation you need to provide the following information to Liberty General Insurance Company:
When you get discharged from the hospital you need to file your claim within 15 days with their TPA. Please write to us at email@example.com to know more about the liberty health insurance reimbursement claims.
Yes, you can check Liberty health insurance claim status online on the insurance company’s website. You can write to us at firstname.lastname@example.org for more details.
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