*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply
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Star Health & Allied Insurance Company comes with an efficient customer support team that helps to clear the queries and doubts of their customers. They are available round the clock and can help to solve issues related to claims, understanding policy terms, tax certificates, grievances, changing policy details, etc. People can contact Star Health Insurance customer care via phone, email or by visiting the nearest branch of the insurance company.
Take a look at the customer care details of Star Health Insurance below:
Specification | Details |
Customer Care No. (Toll-free) | 1800 425 2255 1800 102 4477 |
Senior Citizen Helpline No. | 044 4002 0888 (Claims) 044 6900 7500 (Grievances) |
Customer Care No. for Other Users | 044 2831 9100 044 2853 2030/60 |
Customer Care Email Id | support@starhealth.in |
Star Health Insurance customers can also visit the nearest branch of the insurance company to meet with the customer representatives and get their queries resolved.
People who have purchased a Star Health insurance policy from the website of Policybazaar Insurance Broker Private Limited can contact their customer care team for any assistance. Given below are the Policybazaar customer care details:
Specification | Details |
Customer Care No. (Toll-free) | 1800 208 8787 (Sales) 1800 258 5970 (Service) |
Customer Care Whatsapp No. | 85060 13131 |
NRI Helpline No. | +91 124 6656507 |
Customer Care Email Id | care@policybazaar.com |
The customer care team of Star Health Insurance can help a person with the following:
The following table shows the details of top city branches of Star Health Insurance to contact customer care:
City | State | Branch Address | Phone Number |
Delhi | Delhi | A-10, Third Floor, Lajpat Nagar-II, New Delhi - 110024 | 011 4039 4733/ 5110/ 5151 |
Mumbai | Maharashtra | 401, Orion Business Park, Nehru Road, Santacruz East, Mumbai - 400055 | 022 6856 6161 |
Bangalore | Karnataka | 221, First Floor, 9th Main Road, 5th Block, Jaya Nagar, Bangalore - 560041 | 080 4938 9990/99 |
Kolkata | West Bengal | 75C, Fourth Floor, Park Street, Kolkata -700016 | 033 2265 0365-68 |
Chennai | Tamil Nadu | C-39, Second Floor, Western Wing, 2nd Avenue, Anna Nagar, Chennai – 600040 | 044 4904 2700-02 |
Chandigarh | Chandigarh | SCO 5A, Second Floor, Madhya Marg, Sector 5A, Chandigarh – 160019 | 0172 4011 022/ 030/ 418 |
Hyderabad | Telangana | Plot No – 3 & 4, Padmavathi Towers, Third Floor, Survey No 145, Sainagar, Hyderabad – 500085 | 040 4011 6427/28 |
Patna | Bihar | 302, IG Complex, Third Floor, West Boring Canal Road, Patna – 800013 | 82989 32222 |
Lucknow | Uttar Pradesh | 4, Gangasagar Complex, First Floor, Ramtirath Marg, Narhi, Lucknow - 226001 | 0522 4077 062-64 |
Ahmedabad | Gujarat | 301, Eligance Arcade, Third Floor, Maninagar, Ahmedabad – 380008 | 079 4030 4060-62 |
Ans: You can contact the customer care team of Star Health & Allied Insurance to raise a claim or to get a query answered by calling on their toll-free number or by sending them an email. Senior citizens can call on a separate number to get claim assistance. If you want to meet them personally, you can visit the nearest branch of Star Health & Allied Insurance.
Ans: Yes. You can call the Star Health Insurance customer care team to know the current status of your health insurance policy. You can also send an email to the customer care team to know the policy status.
Ans: You can get in touch with the customer care team of Star Health Insurance to know the process of raising a claim under your Star Health Insurance policy.
Ans: You can contact the customer care team of Star Health & Allied Insurance to raise a claim any time of the day as they are available to assist you 24x7.
Ans: Yes. The Star Health Insurance customer care team can inform you about the list of claim documents required to raise a reimbursement claim successfully.
Ans: You can inform Star Health & Allied Insurance about your emergency hospitalization by contacting the customer care team of the insurance company. Just make sure to inform customer care about your hospitalization within 24 hours to raise a claim.