How to Download Star Health Insurance Policy?

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      How to Download Star Health Insurance Policy?

      Star Health and Allied Insurance issues a health insurance policy document to its policyholders as soon as the premium is paid. It proves the existence of the Star health insurance policy and the payment of the premium by the policyholder. All Star health insurance policies are issued in adherence to the IRDAI guidelines.

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      The Star health insurance policy is a go-to document for policyholders to find all the details regarding their health plan. It is what the policyholder needs to know about the coverage available under the plan, such as coverage benefits, policy features, exclusions, premium amount, sum insured, co-payments, etc. Policyholders can download a soft copy of a Star health insurance policy online.

      Steps to Download a Star Health Insurance Policy Online

      Follow these simple steps given below for Star health policy download online:

      1. Through the Insurer’s Website:

      Step 1: Go to the official website of Star Health And Allied Insurance Company

      Step 2: Click on the ‘Downloads’ option under the ‘Customer’ tab on the menu bar

      Step 3: Select the ‘Click Here’ option next to ‘Download your policy document’

      Step 4: Enter your mobile number or your policy number and date of birth

      Step 5: Check on ‘I’m not a robot’

      Step 6: Click on ‘Download Documents Now’ or ‘Send Documents to Email’

      Step 7: Download the policy to your laptop or mobile

      2. Through

      Star health insurance policyholders who have purchased their policy from can download their policy by following the steps given below:

      Step 1: Go to the ‘Sign In’ tab on the top right corner of the homepage

      Step 2: Fill in your mobile number and sign in by entering the OTP or password

      Step 3: Click on the ‘My Account’ tab on the top of the page and select ‘My Policies’

      Step 4: Go to the ‘Policy Documents’ section and click on the ‘Policy Copy’ option

      Step 5: Your policy will be downloaded to your laptop/mobile.

      What Does the Star Health Insurance Policy Document Contain?

      Star Health Insurance policy document defines the terms and conditions of the policy that both parties must abide by. Here are some of the details that policyholders can find in their Star health policy once they download it:

      • Type of the policy
      • Term of the policy
      • Policy number
      • Details of the policyholder/insured
      • Coverage benefits
      • Sum insured details
      • Cumulative bonus details
      • Coverage exclusions
      • Policy renewal conditions
      • Claim terms and conditions
      • Policy cancellation terms
      • Portability condition
      • Grace period and free look period
      • Grievance redressal procedure


      • Q1. Why is a Star health insurance policy document required?

        Ans: Star health insurance policy document provides you with all the information related to your health plan that you may require during renewal and at the time of claim settlement. This includes the policy sum insured, paid premium, inclusions, exclusions, claim process, co-payment, add-on covers and other terms and conditions.
      • Q2. Can I download the Star health insurance policy online with my policy number?

        Ans: Yes. You can download your Star health policy from the insurer’s website by entering your policy number and date of birth.
      • Q3. How to make changes to my Star health insurance policy document?

        Ans: To make any changes in your Star health insurance policy document, you can contact the customer care of Star Health & Allied Insurance. You will have to provide proof of the changes you want in your policy, and the insurer will pass an endorsement. If you purchased your Star health policy from, then you can get in touch with their customer executive to get the changes made to your policy document.
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