If the existing customers of Aviva Life want to file a grievance or enquire queries regarding their offered services and the plans, they can get in touch with the customer support team of the insurance company via toll-free helpline number, email-id, or by post.
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Aviva India is a collaboration between India’s reputed business houses, Dabur Invest Corporation., and Aviva Plc., a UK insurance group. The company focuses to provide the finest customer experience and highest levels of insurance service through digital innovations. With a Claim settlement ratio of 98.01%, the company serves 33 million customers across 16 countries.
Aviva life insurance offers a comprehensive range of plans to their customers and these plans cater to all the basic necessities and requirements of the customers at a low premium rate. All the customer’s needs are taken care of through a wide variety of plans. To strengthen its position in the insurance industry, Aviva life is constantly providing good customer support service through various channels.
As a customer, you can contact the Aviva customer care staff through different channels. Customer care is highly efficient that address the complaints of their customer quickly. So, if you are looking out for any information about Aviva Life Insurance Plans or have any policy-related doubts, here are the different ways to contact them.
Aviva life insurance provides quick and best services to their customers. However, if in case they face any issue or want to register a complaint, they can directly contact Aviva Customer care through any of the following channels:
Customers who want to contact the customer support department of Aviva Life Insurance can do this by calling on their helpline number.
Aviva life insurance Customer Care Number: 18001037766 / 0124-2709046 (toll-free)
In case you have any queries, issue, complaint, or grievance which requires instant resolution, then you can just write a mail to the support staff at Aviva Life Insurance. The email id is to contact the team firstname.lastname@example.org. Yet, if the customer is not happy with the reply they have received from the department of customer support, you have the option to escalate your query by submitting a complaint to the email id email@example.com.
Customers can submit their complaints related to your Aviva life insurance plan online by going to the official website of Aviva life insurance India.
Click on the ‘Register a query’ tab and then ‘Submit your complaint online’.
Now, you will be redirected to a separate page wherein you are required to enter some details like your policy number, name, mobile number, and email-id.
Then, choose the type of inquiry you want to register, whether a general complaint or query.
Type your complaint or query in the provided space.
After explaining your issue, type the security or captcha code and click ‘Submit’.
Customers can also visit the Aviva life insurance nearest branch and get in touch with the Grievance Office which will help you in solving your queries or lodging your complaint.
Another channel by which clients can also submit their complaints and contact the customer support staff by writing directly to the head office of Aviva Life Insurance in India. The address is:
4th floor, Block A, DLF Cyber Park
NH-8, Gurugram, Haryana – 122008, India
Customers will get an acknowledgment of the raised complaint within 3 working days from the time of receiving the complaint and their response within 14 days from the receipt date of your complaint.
The Aviva life insurance customer care staff is highly functional and responds within 14 days from receiving the receipt of your complaint.
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