Aegon Life Insurance Policy Status

Being a pioneer in digital life insurance, they operate in and around 20 countries across the world.

Process to check the Policy Status Online

The online checking option allows the user to know about the policy on the company's official website using the internet. The only thing that the customer needs to do is to enter the correct login credentials.  

Customers can open the official Aegon Life Insurance website and follow the steps below:

1. Existing Customers

   When the existing customer needs to know about the policy in Aegon Life, follow the steps below:

   Step 1: Open the official website of Aegon Life.

   Step 2: Choose the sign-in option.

   Step 3: Enter the user id or the registered email id and the password.

   Step 4: Click on the sign-in.

   If the credentials entered are valid, the customer will be re-directed to a page containing all the information regarding the customer's policy.

   User Forgets User ID

   When the user forgets their id or the registered email id, Aegon Life provides an alternate option. The steps are as follows:

   Step 1: On the same page, there is an option to enter the policy number and date of birth. Do the same. 

   Step 2: Enter the date on which policy is issued or the nominee's name in the respective space provided on the page.

   Step 3: Now, click on sign in.

   Step 4: If the entered details are correct, the policy status can be viewed on the portal. 

   User Forgets the Password

   There are situations in which the user may forget the password. In that situation, these steps are to be followed,

   Step 1: Click on Forget the Password.

   Step 2: It will be re-directed to a page where the customer is asked to enter the policy number and birth date.

   Step 3: When the 'Get Details' button is pressed, the user can view the policy status.

2. New Customers

   When the user visits the website for the first time, he needs to register with the Aegon Life website.

   Step 1: First, the customer needs to enter the policy details such as policy number, date of birth, and the date on which the policy is issued.

   Step 2: When the Proceed button is entered, the user will be asked to fill in the login details where users can set their user id and password.

   Step 3: Once the registration is completed, the user can use his credentials to check his policy status. 

How to Check Aegon Life Insurance Policy Status on Policybazaar?

The policyholders will have to follow the steps mentioned below to check their Aegon Life Insurance Policy Status on Policybazaar:

Step 1: Visit the official website of Policybazaar Brokers Private Limited. On the top right, click on the ‘Sign in’ tab.

Step 2: Enter your registered phone number and the OTP received on the same. 

Step 3: You will be redirected to the dashboard. Choose the policy tab, here you can check the status of all the insurance policies you have.

How to Check the Status Offline?

When the user feels the need to have a manual interaction with the Aegon Life advisors, they can visit the nearest branch and seek help. Aegon Life also provides customers with an option to locate the nearest branch using the branch locator service that is available on the official website. With the help of that option, the user can locate the nearest branch. The customer also needs to carry the documents related to their policy and proof of identity. They will be assisted with all kinds of information that they need about the policy.

Other Modes to Check:

Customers are also provided with other options to check on the policy status as well. They can either call or mail to Aegon Life customer care.

1. Call

   Users can contact Aegon Life customer care at 1800-209-9090 to know about their policy status. The customers will be asked to give their policy details such as policy number and the date on which the policy is issued. The customer care representative will provide the details that the user needs or will be directed by IVR only if the given details are true. According to IST, the customer care service will be operated from 9 am to 7 pm and from Monday to Saturday. 

2. SMS

   Customers can even send <STATUS> code relevant to the service by SMS to 9221010101 to know about their policy status.

3. Email

   Aegon Life provides its customers with an option to check the policy status via email. The customer can drop a mail at customer.care[at]aegonlife.com along with the policy details. They will send an email regarding the Aegon policy status.

Advantages of Checking Aegon Policy Status?

It is essential for the policyholder to know about the current status of the insurance policy. The status of the policy provides information regarding the state of the policy, i.e., dormant, active, cancelled, or renewed. In addition to that, it also offers some advantages.

• Premium amount

• Date in which the premium amount has to be paid

• Grace period to make the payment

• Policy update or renewal

• For multiple policies, comparison, and collection of data

• Fund performance

Aegon Life customers can make use of any of the methods stated above to check their policy status. The policyholder can select any of the options based on their convenience and get to know all the policy status information.

About the Company

Aegon Life Insurance Company is the first to start Online Term Insurance Plans in India. They focus on new solutions that enable the customers to have a tensionless life ahead. The transparency and the clarity provided by them make it a great deal for their customers. They also have a dedicated and experienced customer care team that helps in providing a superior experience to the customers. The company's headquarters is in Mumbai, and they happily serve three lakhs customers.

FAQ's