How to Check HDFC Life Policy Status

Like many other life insurance companies in India, the HDFC Life has also taken the digital route that permits the customers to have quick access to the policy details that are just a few clicks away. Gone are the days, when the policyholders have to visit the branch and pay the premium sum or get an update on the status of the policy. Now, from the comfort of your home or office, you can easily check the HDFC Life policy status.

In this article, let us take a brief understanding of how to check the HDFC Life insurance policy status.

How to Find the HDFC Policy Number?

The HDFC Life policy number consists of eight digits and is found on the initial page of the policy document. While accessing any information online or speaking to a customer executive, it is prudent to quote the policy number.

How to Check the HDFC Life Policy Status?

If you are an HDFC Life ‘Registered User’, you need to follow the listed below steps:

• Visit the official website of the ‘HDFC Life’ and click on the tab ‘Customer Service Section’.
• Under the ‘Customer Service Section’ tab click on the ‘My Account’.
• Now, you will be taken to another page wherein you need to provide the client ID, e-mail id, contact number along with the password so that you can log in to the portal.
• Once you are successfully logged in, you can check the HDFC Life insurance policy status. You can also the social media credentials of your account alternatively to login.

In case you are a ‘First-time User’, follow the listed below steps:

• Visit the official website of the ‘HDFC Life’ and click on the tab ‘Customer Service Section’.
• From the drop-down menu, click on ‘My Account’ tab.
• Now, you will be landed on the login page wherein you need to click on the ‘Register’ beside the ‘First Time Use’ tab.
• You will be the to a registration one wherein you need to provide the HDFC Life policy number and the birth date. Once the details have been filled, click on the ‘Submit’ tab.
• On the registered phone number and e-mail id, a one time password will be shared. Provide the OTP in the relevant section.
• Now, you need to create an answer to the queries accessible in that drop-down list. This is generally done to give more security in case someone else tries to log-in the account.
• A password needs to be created. Once, the password has been created, use the credentials like the email id or contact number, client ID and password to check the HDFC Life insurance policy status.

How to Check the HDFC Life Policy Status for Group Insurance?

In case you are the master policyholder of the group insurance policy, then click upon the ‘Group Customer Section’ on the ‘My Account’ page within the ‘Customer Service Section’ from the official website of the HDFC Life.

You will be directed to another page wherein you can use the client ID, contact number or the email id and the password to log in. You also have the alternative to go for the OTP option where a code will be shared with you on the registered contact number or the email id. By entering the OTP in the relevant section you can easily log into the portal and check the HDFC Life policy status.

How to Check HDFC Life Policy Status Offline?

In case you are unable to HDFC Life policy status online, listed below are other methods to do it offline:

• To check the HDFC Life insurance policy status offline, you visit the nearest branch and do not forget to carry the documents of the policy.
• The policyholders both existing and new customers can connect on the HDFC Life toll-free number 1800 267 9999. This facility of calling is accessible from 06:00 a.m. to 07:00 p.m. six days a week (Monday to Saturday). The local charges will be applicable on a call.
• You can also mail any query or clarification required on service @HDFCLife.com. In case you are an NRI then drop an email to nriservice[at]HDFCLife.com

How to Check HDFC Life Insurance Policy Status through Mobile Application?

To check the HDFC Life policy status via the mobile application, you need to do the following:

• Download the insurance app off HDFC Life from the play store.
• Tap on the home page and then select ‘My Account’.
• A window will appear on the screen asking the ‘Please login to Access’ and then click on ‘Proceed’.
• Tap on ‘Sign-in’.
• Provide the required details and then click upon ‘Sign-in’ to successfully log in.
• No, tap on ‘My Policy’ and then select ‘Policy Summary’. All the relevant details will paper in regards to the HDFC Life policy status with other premium details.

How to Surrender or Cancel the HDFC Life Policy?

If you are dissatisfied with the HDFC Life policy or doesn’t fulfil your requirement. Then you are nowhere to continue with the same. The policyholders do have the option to exit their respective policy before it matures and surrender.

When the policyholder surrenders the policy, the coverage provided by the insurance provider and the benefits will be ceased to exist. The common procedure to cancel the policy requires the individual to visit the insurance company along with all the necessary documents, such as the ID proof, original policy document, cancellation/ surrender form and the cancelled cheque for the fund transfer.

The Bottom Line

In today's age, it is prudent to be aware and digital-friendly. HDFC life insurance provides its customer with various features and advantages.

Choose the preferred mode that suits you and avail every information related to the HDFC Life policy status.