Edelweiss Health Insurance Customer Care

Edelweiss General Insurance Company offers its customers a reliable team of customer executives that come to their rescue in case of any assistance. They provide services like filing a claim, answering queries, resolving grievances, locating a network hospital, etc. People can contact Edelweiss Health Insurance customer care by calling, emailing or visiting the nearest branch office of the insurance company.

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Edelweiss Health Insurance Customer Care

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply

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    Edelweiss Health Insurance Customer Care Details

    Here are the customer care details of Edelweiss General Insurance Company:



    Customer Care No.

    1800 12000 (Toll-free)
    022 423 12000

    Customer Care No for Senior Citizens

    022 423 12001

    Customer Care Email Id


    Customer Care Email Id for Senior Citizens


    Customer Care No for Grievance Redressal

    1800 120  216 216

    Customer Care Email Id for Grievance Redressal


    Customers can also visit the nearest office of Edelweiss General Insurance Company to speak with the customer care team. People can also schedule a callback from the customer care team by leaving their contact details on the insurance company’s official website.

    Customer Care Details of Policybazaar

    Customers of Edelweiss Health Insurance plans can also contact the customer care team of Policybazaar Insurance Broker Private Limited if they bought the policy from them. Check out the customer care details of Policybazaar.com below:



    Customer Care No. (Toll-free)

    1800 258 5970 (Service)
    1800 208 8787 (Sales)

    NRI Helpline No.

    +91 124 6656507

    Customer Care Whatsapp No.

    85060 13131

    Customer Care Email Id


    How Can Edelweiss Health Insurance Customer Care Help a Customer?

    The Edelweiss Health Insurance customer care team can help a person with the following:

    • Solving the queries of the customer
    • Updating the details in the policy document
    • Filing a health insurance claim
    • Locating the nearest network hospital
    • Resolving the customer’s grievances
    • Tracking the claim status

    Top Branches of Edelweiss Health Insurance to Contact Customer Care

    The following table shows the Edelweiss General Insurance Company’s branch details in top Indian cities:



    Branch Address



    427/14-1, First Floor, 9th Main Road, 5th Block, Jayanagar, Bangalore - 560041


    Tamil Nadu

    715, Spencer Plaza, Seventh Floor, Phase 2, NO 769, Anna Salai, Chennai – 600002

    New Delhi


    1111, Ashoka Estate, Barakhamba Road, New Delhi - 110001



    Kohinoor City Wall, Tower 3, Fifth Floor, B Wing, Kirol Road, Kurla West, Mumbai - 400070



    503, 3rd Eye Vision, Fifth Floor, Opposite Shivalik Plaza, Panjara Pol, Ahmedabad - 380009



    #201, Mandhana Towers, Second Floor, 7-1-59/2 & 59/6, Ameerpet, Hyderabad - 500016


    West Bengal

    88, Chitrakoot Building, Eighth Floor, 230A, AJC Bose Road, Kolkata – 700020



    202-203, Ambrosia Corporate Park, Second Floor, EDC Complex, Patto Plaza, Panaji - 403001

    Edelweiss Health Insurance Customer Care FAQs

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