Zuno Health Insurance Customer Care & Toll Free Number

ZUNO Health Insurance Customer Care

ZUNO General Insurance (Formerly known as Edelweiss General Insurance) Company offers its customers a reliable team of customer executives that come to their rescue in case of any assistance. They provide services like filing a claim, answering queries, resolving grievances, locating a network hospital, etc. People can contact ZUNO Health Insurance customer care by calling, emailing or visiting the nearest branch office of the insurance company.

ZUNO Health Insurance Customer Care Details

Here are the customer care details of ZUNO General Insurance (Formerly known as Edelweiss General Insurance) Company:

Specification	Details
Customer Care No.	1800 12000 (Toll-free) 022 423 12000
Customer Care No for Senior Citizens	022 423 12001
Customer Care Email Id	support@edelweissinsurance.com
Customer Care Email Id for Senior Citizens	senior.citizen@edelweissinsurance.com
Customer Care No for Grievance Redressal	1800 120 216 216
Customer Care Email Id for Grievance Redressal	grievance@edelweissinsurance.com

Customers can also visit the nearest office of ZUNO General Insurance Company to speak with the customer care team. People can also schedule a callback from the customer care team by leaving their contact details on the insurance company’s official website.

Customer Care Details of Policybazaar

Customers of ZUNO Health Insurance plans can also contact the customer care team of Policybazaar Insurance Broker Private Limited if they bought the policy from them. Check out the customer care details of Policybazaar.com below:

Specification	Details
Customer Care No. (Toll-free)	1800 258 5970 (Service) 1800 208 8787 (Sales)
NRI Helpline No.	+91 124 6656507
Customer Care Whatsapp No.	85060 13131
Customer Care Email Id	care@policybazaar.com

How Can ZUNO Health Insurance Customer Care Help a Customer?

The ZUNO Health Insurance customer care team can help a person with the following:

Solving the queries of the customer
Updating the details in the policy document
Filing a health insurance claim
Locating the nearest network hospital
Resolving the customer’s grievances
Tracking the claim status

Top Branches of ZUNO Health Insurance to Contact Customer Care

The following table shows the ZUNO General Insurance (Formerly known as Edelweiss General Insurance) Company’s branch details in top Indian cities:

City	State	Branch Address
Bangalore	Karnataka	427/14-1, First Floor, 9^th Main Road, 5^th Block, Jayanagar, Bangalore - 560041
Chennai	Tamil Nadu	715, Spencer Plaza, Seventh Floor, Phase 2, NO 769, Anna Salai, Chennai – 600002
New Delhi	Delhi	1111, Ashoka Estate, Barakhamba Road, New Delhi - 110001
Mumbai	Maharashtra	Kohinoor City Wall, Tower 3, Fifth Floor, B Wing, Kirol Road, Kurla West, Mumbai - 400070
Ahmedabad	Gujarat	503, 3^rd Eye Vision, Fifth Floor, Opposite Shivalik Plaza, Panjara Pol, Ahmedabad - 380009
Hyderabad	Telangana	#201, Mandhana Towers, Second Floor, 7-1-59/2 & 59/6, Ameerpet, Hyderabad - 500016
Kolkata	West Bengal	88, Chitrakoot Building, Eighth Floor, 230A, AJC Bose Road, Kolkata – 700020
Panaji	Goa	202-203, Ambrosia Corporate Park, Second Floor, EDC Complex, Patto Plaza, Panaji - 403001

ZUNO Health Insurance Customer Care FAQs

Q1. How should I inform ZUNO Health Insurance if I get hospitalized for an emergency?

Ans: You can inform the ZUNO General Insurance Company about your emergency hospitalization by reaching out to their customer care team through a phone call or by sending an email.
Q2. How can I update my address in my ZUNO Health Insurance policy?

Ans: You can get your address updated in your ZUNO Health Insurance policy by contacting the customer care team of the insurance company.
Q3. How can I track the status of my ZUNO Health Insurance claim?

Ans: You can contact the customer care team of the ZUNO General Insurance Company to know the current status of your health insurance claim.
Q4. What should do if I am unhappy with my ZUNO Health Insurance claim resolution?

Ans: In case you are not happy with your ZUNO Health Insurance claim resolution, you can escalate the claim to the customer care team for grievance redressal.
Q5. How much time will ZUNO Health Insurance customer care take to resolve my grievance?

Ans: The customer care team of ZUNO General Insurance Company will acknowledge your grievance within 3 days and resolve it within 14 days of receiving the complaint.