Max Life Insurance Customer Care Number

But before we get into how you can contact the company’s customer help, let us learn a bit more about the Max Life Insurance company.

Max Life Insurance Company

Max life insurance is one of India’s leading private insurance providers with a Claim Settlement Ratio (CSR) of 99.50% in the financial year 2022-23. The insurance company has over 269 offices pan India with over 14, 000 employees working to provide life insurance, term insurance, health insurance, retirement plans, child plans, and investment plans. 

The company focuses on providing the best customer experience and thus offers several ways in which customers can get in touch with the company to get their issues resolved. Let us see the various channels through which you can contact Max life insurance customer support.

Max Life Insurance Customer Care

Here are the different ways to contact Max Life Insurance Customer Care –

1. Max Life Insurance Customer Care - Online 

   • Max Life Insurance Customer Care Email ID

     You can connect with the max life insurance via email by writing to them on their email ID 

     For Indian Customers: service[dot]helpdesk@maxlifeinsurance[dot]com

     The company’s NRI customers can reach out at the following email address

     For NRI Customers: nri[dot]helpdesk@maxlifeinsurance[dot]com

   • Max Life Insurance Whatsapp Number

     The max life customers can contact the insurance provider by texting ‘Hi’ on the following number using their registered mobile number

     Max Life Insurance Customer Care Number on Whatsapp - 742 839 6005

   • Max Life Insurance Customer Care Number to check Policy Details

     Call the helpline number 1860 120 5577 for details about your Max life insurance policy.

2. Max Life Insurance Customer Care - Offline

   • Max Life Insurance Customer Care Number

     Customers in India and abroad can reach out to the company’s customer support by calling on the Max life insurance customer care toll free number stated below:

     For Indian Customers: 1860 120 5577 

     (from 9 AM to 6 PM, on Monday to Saturday)

     For NRI Customers: +91 11 61329950

     +91 11 71025900

     (from 9 AM to 6 PM, IST)

   • Max Life Insurance Branch Location

     You can visit the nearest Max Life Insurance or Axis Bank Branch near you. The best way to locate the nearest branch is by going to the company’s website and entering your State, City, and Pin Code on the company’s contact us page.

   • Max Life Insurance Request a Callback

     You can request a callback for the financial experts at max life insurance by submitting the following information

     For Indian Customers

     • Name

     • Mobile Number

     • City of Residence

     • Email Address

     For NRI Customers

     • Name

     • Email Address

     • Current Country of Residence

     • Expected Visit Date to India

     • ISD Code

     • Phone Number

     • Current Address

     • Your query

Max Life Insurance Claim Support

Customers can get in touch with the max life insurance customer care claim support in the following ways.

• Email ID: claims[dot]support@maxlifeinsurance[dot]com

• Toll-Free Number: 0124 421 9090 extension 

  1860-120-5577

  70047 64367

  (from 9 AM to 6 PM anytime between Mondays to Saturdays)

• Whatsapp: +91- 982 197 5900

• For Cashless Benefit Claims: phs[dot]mli@paramounttpa[dot]com

For Group Claims: 

• Email ID: group[dot]claimsupport@maxlifeinsurance[dot]com

• Phone Number: 9871572776

   0124 421 9090 ext .9699 

  (Monday to Saturday, 9 AM to 6 PM)

• Write a Letter to the following address:

  For Life, Group, & Health Claims

  Max Life Insurance Company

  Operations Center - 2nd Floor

  90A, Sector 18, Udyog Vihar

  122015 Gurugram, India 

  For Cashless Benefit Claims

  Paramount Health Services Pvt. Ltd.

  D-39, Okhla Industrial Area, Phase 1,

  Near D. D. Motors, 

  110 020 New Delhi, India

Max Life Self-service Customer Portal

The Max Life Insurance company also offers a customer login page which you can use to manage your policy yourself. All you need to do is enter your mobile number/policy number/email id and date of birth and log in. You can use this portal to 

• Make premium payments online

• Keep track of the payments history

• Stay updated on the progress of your policy features and benefits

How to Check Max Life Insurance Policy Details?

You can check your Max Life Insurance policy details using any of the following methods:

• Customer Care
  Call 1860 120 5577 with your policy number to get information about your life insurance plan.

• Online
  Visit the Max Life Insurance customer portal at www[dot]maxlifeinsurance[dot]com. After registering, access your policy details and use various self-service options.

• Branch
  Visit the nearest Max Life Insurance branch for assistance.

• Mobile
  SMS your policy number (in xxxx format) to xxxxx from your registered mobile number. After validation, your policy details will be sent via SMS.

How to Access your Max Life Insurance Policy Details Online?

For a convenient way to check your Max Life Insurance policy details, use the Max Life Insurance online customer portal. Here's how:

• Step1: Visit the official website of Max Life Insurance at www[dot]maxlifeinsurance[dot]com.

• Step 2: Log In using the ‘Customer Login’ option, and enter your registered mobile number/email address, policy number, and date of birth.

• Step 3: Enter OTP received on your registered mobile and email.

• Step 4: Click on “View Policies Details” to access detailed information, pay premiums, and update personal information.

*Note: You can explore tabs for a summary, transaction history, and personal information. You can also check fund information and switch funds on the Fund/Refund Tab for ULIP policies.

How Can NRIs Check Max Life Insurance Policy Status?

NRIs can check Max Life Insurance Policy Status in the following ways:

• NRIs can send email at nri.helpdesk@maxlifeinsurance.com
  OR

• NRIs can call the NRI helpdesk of Max Life Insurance at 0124 - 5098162; 0124 - 4905150 (9:00 AM to 6:00 PM - from Monday to Saturday)

FAQs