Max Life Insurance Customer Care Number

Max life is committed to offering a seamless and frictionless service experience to its customers. But what about your doubts related to the plans which you want to buy? The customer care department of Max Life Insurance provides quick solutions to your queries. It helps insurance seekers with any kind of information they need about their policies. The customer support team of Max Life is highly functional in resolving their customer’s queries. 

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Get ₹1 Cr. Life Cover at just ₹449/month+
Why Max Life Insurance? Know More
Highest Claim Settlement Ratio (99.4%)
Guaranteed 1 Day Claim Settlement
Extra 5% Discount for Salaried Individuals
Covers 59 Critical Illnesses
Corona Kavach Add-on
Accidental Death Benefit

Why Max Life Insurance?

  • Highest Claim Settlement Ratio (99.4%)

    With the highest claim settlement ratio of 99.4%, the company ensures your loved ones receive the financial support in your absence, hassle free.

  • Guaranteed 1 Day Claim Settlement

    Through ‘InstaClaim’, Max Life endeavors to provide claim payment in 1 day. In case of delay beyond 1 day, Max Life will pay interest on your death claim amount on each day of delay beyond 1st working day.

  • Extra 5% Discount for Salaried Individuals

    The salaried individuals get an additional discount of 5% on the first-year premium.

  • Covers 59 Critical Illnesses

    On diagnosis of any of the 59 critical illnesses, you will receive a lump sum amount. This benefit also safeguards your family against the loss of income resulting out of the illness

  • Corona Kavach Add-on

    Corona Kavach add-on covers all COVID-19 related expenses including treatments at home, consumables like PPE Kit, Gloves, Masks etc

  • Accidental Death Benefit

    “One death every minute in India happens due to a road accident. This optional benefit provides your loved ones with additional payout in case death happens due to an accident”

+Tax benefit is subject to changes in tax laws.

++All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply

Get ₹1 Cr. Life Cover at just ₹449/month+
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Max Life Insurance Company

Max Life Insurance Company Ltd., a leading insurer in India, is a collaboration between Axis Bank Ltd and Max Financial Services. Max Financial Services Ltd. is a part of the Max Life Group, an Indian multi-business company. The company offers long-term savings and comprehensive protection life insurance solutions, through its wide distribution channel including third-party partners and agencies. With a claim settlement ratio of 99.35% for the financial year 2020-21, Max Life is dedicated to serving the end-to-end financial service needs of its customers. The company provides services and protection to more than 30 lakh customers.

The company offers insurance solutions to both Indian residents and Non-Resident Indians (NRIs). For Non-Residents and residents in India who want to get in touch with the customer support staff of Max Life, they can do this through the email-ID, toll-free helpline numbers, and the address of the insurer branch.

You can directly contact the Max Life customer care staff to resolve your queries, and doubts and get information about the life insurance plans which you want to buy. You can also visit the branch office or can receive detail online or can call customer support to get your inquiries solved and to know the buying process and other VAS (value-added services).

Following are the several means in which you can directly contact the Max Life Insurance customer service staff:

  1. Max Life Insurance Customer Care Number

    If you require any information on the insurance services and products provided by Max Life Insurance company, you may contact the company on their helpline number: 1860 120 5577 (non-toll free number). The customer care team also provides you the information about Max's online policies. While details can be received 24X7 through interactive Interactive Voice Response (IVR), you can talk to the customer care representative from Mon to Sat between 09:00 to 06:00 pm.

    You can also send SMS ‘PR<Policy number>’ to 5616188 to receive the premium receipt.

  2. Max Life Insurance Customer Support – Email

    In case you want to know more about the Max Life insurance plans or have a query or wish to share your comment, you can reach out to them via email at, and then the customer support staff will reply with the right detail.

  3. Max Life Customer Care for NRIs

    In case you are an NRI and want details from Max Life Insurance company, you can call on the Max Life Insurance helpline number for NRI clients i.e., 0124-5071300 or 6477000. The team is available from 09:00 to 06:00 (Monday to Saturday). An OTP will be sent to the NRI's registered email ID and Indian mobile number. NRIs can also write an email: to get details by mail.

  4. Max Life Insurance Customer Care – Claims

    You can contact the customer care team to resolve any claims-related queries.

    • For Cashless Claims:

      • Call on 1800 290 3151

      • Write us at

    • For Life and Group Claims

    You can visit the nearest office branch of Max Life insurance to receive details on the claims procedure or you can also send your complaint to their address.

  5. Max Life Insurance Customer Care – Locate Nearest Office

    You can locate the nearby office of Max Life Insurance by visiting the section ‘Contact Us’ on Max life’s official website. Enter some basic details such as state, city, and pin code and click on ‘Get Address’.

  6. Max Life- Connect with an agent

    Max life also gives an option to the customer to directly contact an agent by visiting ‘Request for Financial Expert’ on the ‘Contact Us page. Some of the basic details are required such as name, contact number, and city. Then, click on ‘Submit’ to get a callback.


Wrapping It Up!

The Max Life Insurance customer care number is available 24X7. You can contact them via call, SMS, or email-ID to solve your queries related to insurance plans. The customer support staff responds quickly and is highly functional.

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Max Life Insurance Customer Care Number Reviews & Ratings

4.1 / 5 (Based on 158 Reviews)
(Showing Newest 10 reviews)
Maandhata, March 31, 2021
Various facilities available
I have availed various facilities when I bought a child plan for my 4 years old daughter. It is for her benefits. It will definitely her future goals and needs. I bought the max life insurance policy. Thanks team.
Perumbalur, March 30, 2021
Choose the best
I found various good plans into the website of the policybazaar and I bought the max life child insurance policy. I have chosen the best plan which has fulfilled my requirements and needs of my child. Great work.
Padubidri, March 16, 2021
Simple to buy
It is very simple to buy a max life child insurance plan from the policybazaar. I bought this plan 2 years ago and can see substantial increase into the same. A best and required plan. Kudos team.
Mandal, March 10, 2021
Choose the best
I have chose one of the best plan for my life insurance policy. I availed the max life insurance plan years back from the website of the policybazaar. It has been a great way for me and my family.
Panipat, March 09, 2021
Better plans
I have got the one of the best life insurance plan from the policybazaar and it was of max life insurance. I found this plan very amazing and up to my needs and wants. You can able to see better and required plans into the website. Thanks team.
Atabira, March 09, 2021
Fulfil the dream
My child’s dream would be fulfilled by taking the child plan. He wants to be a great scientist and have big dreams. I bought this plan because a lot of expensive education has taken place. But with the child plan it will be easy for me to secure his education. Thanks team and it was the plan of max life.
Bhikiyasen, March 02, 2021
Fulfil the requirement
My term insurance plan has fulfilled my and my family requirements. It has so many additional features which will make my term plan worth it. I got the max life term insurance policy. Great team.
Barwani, February 19, 2021
Survival plan
I have got the survival plan when I bought this max life term insurance policy from the policybazaar. I checked few plans into the website and found this amazing plan. I am thanks to team policybazaar.
Bahraich, March 19, 2019
Offers choices of funds
I am writing this to share the attractive plans about max ulip plan as it offers all choices of funds. I experience that each funds represents different criteria.
Ambala, October 17, 2016
Above Average
Good to have ulip insurance policy, the insurance is low in budget and service given by the executives and staff members of the insurance company is fast and on time. The benefits are more and the premium is less. Easy claims, less paperwork.
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