Max life is committed to offering a seamless and frictionless service experience to its customers. But what about your doubts related to the plans which you want to buy? The customer care department of Max Life Insurance provides quick solutions to your queries. It helps insurance seekers with any kind of information they need about their policies. The customer support team of Max Life is highly functional in resolving their customer’s queries.Read more
+Tax benefit is subject to changes in tax laws.
++All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
Max Life Insurance Company Ltd., a leading insurer in India, is a collaboration between Axis Bank Ltd and Max Financial Services. Max Financial Services Ltd. is a part of the Max Life Group, an Indian multi-business company. The company offers long-term savings and comprehensive protection life insurance solutions, through its wide distribution channel including third-party partners and agencies. With a claim settlement ratio of 99.35% for the financial year 2020-21, Max Life is dedicated to serving the end-to-end financial service needs of its customers. The company provides services and protection to more than 30 lakh customers.
The company offers insurance solutions to both Indian residents and Non-Resident Indians (NRIs). For Non-Residents and residents in India who want to get in touch with the customer support staff of Max Life, they can do this through the email-ID, toll-free helpline numbers, and the address of the insurer branch.
You can directly contact the Max Life customer care staff to resolve your queries, and doubts and get information about the life insurance plans which you want to buy. You can also visit the branch office or can receive detail online or can call customer support to get your inquiries solved and to know the buying process and other VAS (value-added services).
Following are the several means in which you can directly contact the Max Life Insurance customer service staff:
If you require any information on the insurance services and products provided by Max Life Insurance company, you may contact the company on their helpline number: 1860 120 5577 (non-toll free number). The customer care team also provides you the information about Max's online policies. While details can be received 24X7 through interactive Interactive Voice Response (IVR), you can talk to the customer care representative from Mon to Sat between 09:00 to 06:00 pm.
You can also send SMS ‘PR<Policy number>’ to 5616188 to receive the premium receipt.
In case you want to know more about the Max Life insurance plans or have a query or wish to share your comment, you can reach out to them via email at email@example.com, and then the customer support staff will reply with the right detail.
In case you are an NRI and want details from Max Life Insurance company, you can call on the Max Life Insurance helpline number for NRI clients i.e., 0124-5071300 or 6477000. The team is available from 09:00 to 06:00 (Monday to Saturday). An OTP will be sent to the NRI's registered email ID and Indian mobile number. NRIs can also write an email: firstname.lastname@example.org to get details by mail.
You can contact the customer care team to resolve any claims-related queries.
For Cashless Claims:
Call on 1800 290 3151
Write us at email@example.com
For Life and Group Claims
You can visit the nearest office branch of Max Life insurance to receive details on the claims procedure or you can also send your complaint to their address.
You can locate the nearby office of Max Life Insurance by visiting the section ‘Contact Us’ on Max life’s official website. Enter some basic details such as state, city, and pin code and click on ‘Get Address’.
Max life also gives an option to the customer to directly contact an agent by visiting ‘Request for Financial Expert’ on the ‘Contact Us page. Some of the basic details are required such as name, contact number, and city. Then, click on ‘Submit’ to get a callback.
The Max Life Insurance customer care number is available 24X7. You can contact them via call, SMS, or email-ID to solve your queries related to insurance plans. The customer support staff responds quickly and is highly functional.
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