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ICICI Prudential Life Insurance Customer Service

ICICI Prudential Life Insurance company limited offers a robust and dedicated customer service portal where you can go to resolve all of your policy-related queries and issues. You can get in touch with their customer support staff either online or offline at your convenience. Let us take a look at the various means to get in contact with ICICI Prudential Life Insurance company. 

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Dedicated claim support for family FREE
Policybazaar team will help and support you at the time of claim. A personal claim handler from our team of experts will get in touch with you when your nominee applies for a claim on our website.
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We will make sure you get what is promised by the advisors. We conduct regular monitoring of our calls to make sure you get the best experience.
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The discounts will be valid for the entire policy payment term and is not available if you choose to buy the insurance through offline agents.
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ICICI Prudential Life Insurance Company Limited

ICICI is a collaboration between India’s private ICICI Bank and UK’s Prudential Corporation Holdings Limited. Together they formed the ICICI Prudential Life Insurance Company providing insurance products like term insurance and life insurance policies to protect your family in case of an eventuality. These life insurance products can also be used to create wealth over time with the investment feature attached to them. The company offers a wide range of means for customers to get in touch with the company’s customer service staff.

ICICI Prudential Life Insurance Customer Service

Let us take a look at the ICICI Prudential Life Insurance Customer Service offered by the company:

  1. ICICI Prudential Life Insurance Customer Care - Call 

    You can call any of the following numbers to contact the company’s customer care on call

    • For Service-related Queries - 1860-266-7766

      (10 AM to 7 PM from Monday to Saturday)

    • To Buy a New Policy - 1800-267-9777

      (8 AM to 12 AM everyday)

    • For assistance on policies bought through the app or website - 1860-267-9997

      (10 AM to 7 PM from Monday to Saturday)

    • For NRI Customers - +91 22-6193-0777

      (Open 24x7)

    • For Group and Annuity Customers - 1860-266-7766

      (10 AM to 7 PM from Monday to Saturday)

    • For Claim Support - 1860-266-7766 (For calls within India)

    • +91 22-6193-0777 (For calls outside India)

      (Open 24x7)

  2. ICICI Prudential Life Insurance Customer Care - SMS

    Here is a list of SMS codes for some of the company services that you can send on 56767

    • For Payment Assistance - SMS - Assist<space>policy number

    • To Avail of Cheque Pick-up - SMS - COLLECT<space>policy number

    • For Lapsed Policy Revival - SMS - REVIVE

    • To Request Advisor Contact - SMS - SMA 

    • To Report Policy Claim - SMS - ICLAIM<space>Policy Number

  3. ICICI Prudential Life Insurance Customer Care - Email ID

    You can contact the company via email at any of the following email IDs

    • For Buying a New Life Insurance Policy - buyonline@iciciprulife[dot]com

    • For doubts and feedback - grouplife@iciciprulife[dot]com

    • For assistance and information - myannuity@iciciprulife[dot]com

    • For Claim Support - claimsupport@iciciprulife[dot]com

  4. ICICI Prudential Life Insurance Customer Care - Whatsapp

    You can submit your documents by clicking a picture and submitting it on 99206-67766 along with your application number.

  5. ICICI Prudential Life Insurance Customer Care - Branch Representatives

    You can connect with the company’s branch representatives by going through the list of branch representatives and finding the one nearest to you.

  6. ICICI Prudential Life Insurance Customer Care - App

    You can download the ICICI Prudential Life Insurance App from the Apple Store or Google Play Store and control, renew, or purchase policies at any time you want.

  7. ICICI Prudential Life Insurance Customer Care - Request a Callback

    You can request a callback from the company’s senior executives by submitting your policy number and registered mobile number.

  8. ICICI Prudential Life Insurance Customer Care - Write to Us

    You can also write to the company’s customer care by submitting your policy number/contact number/email ID and date of birth on the ‘Write To Us CSR’ page.

Wrapping It Up!

ICICI prudential life insurance offers their customer services portal as a means to improve their customers’ policy buying experience. Customers can get in touch with the company’s customer support staff online and offline.

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