Prices Increasing Soon
ICICI Prudential Life Insurance Company Limited offers a dedicated customer service portal where you can resolve all of your policy-related queries and issues. You can also contact their customer support staff online or offline. To make it even more convenient, you can easily locate the nearest ICICI Prudential branch through their online branch locator tool on the official website.
#All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply
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This lets you find the closest ICICI Prudential Life Insurance customer service center for in-person assistance or documentation requirements.
Term Plans
ICICI is a collaboration between India's private ICICI Bank and the UK’s Prudential Corporation Holdings Limited. Together, they formed the ICICI Prudential Life Insurance Company, which provides insurance products like term insurance and Investment policies to protect your family in case of an eventuality. These life insurance products can also create wealth over time with the investment feature attached to them. The company offers a wide range of means for customers to contact the company's customer service staff.
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ICICI Prudential Life Insurance provides multiple customer service options to ensure smooth assistance for all your life insurance policy-related needs. Let us take a look at the ICICI Prudential Life Insurance Customer Service options offered by the company:
You can call any of the following numbers to contact the company's customer care on call
For Service-related Queries: 1860-266-7766
(10 AM to 7 PM from Monday to Saturday)
To Buy a New Policy: 1800-267-9777
(8 AM to 12 AM everyday)
For assistance on policies bought through the app or website: 1860-267-9997
(10 AM to 7 PM from Monday to Saturday)
For NRI Customers: +91 22-6193-0777
(Open 24x7)
For Group and Annuity Customers: 1860-266-7766
(10 AM to 7 PM from Monday to Saturday)
For Claim Support:
1860-266-7766 (For calls within India)
+91 22-6193-0777 (For calls outside India)
(Open 24x7)
Here is a list of SMS codes for some of the company services that you can send on 56767
Payment Assistance: Send ASSIST <space> policy number
Cheque Pick-up Request: Send COLLECT <space> policy number
Revive a Lapsed Policy: Send REVIVE
Request Advisor Contact: Send SMA
Report a Policy Claim: Send ICLAIM <space> Policy Number
You can contact the company via email at any of the following email IDs
For Buying a New Life Insurance Policy - buyonline@iciciprulife[dot]com
For doubts and feedback - grouplife@iciciprulife[dot]com
For assistance and information - myannuity@iciciprulife[dot]com
For Claim Support - claimsupport@iciciprulife[dot]com
You can submit your documents by clicking a picture and submitting it on 99206-67766 with your application number.
You can contact the company's branch representatives by locating the nearest ICICI Prudential branch. Visit the official website's branch locator tool to find the closest branch. This allows you to get in-person assistance for policy updates, claim support, and other service-related needs.
Download the ICICI Prudential Life Insurance App from the Apple Store or Google Play Store. This app lets you:
Check policy details
Make premium payments
Renew your policy
Buy new policies
Submit your policy number and registered mobile number to request a callback from the company's senior executives.
New customers, i.e. those who have recently bought a life plan or an ICICI Prudential Term Insurance plan, can quickly get help from customer care through a special SMS service. Just send a message in a specific format to 56767 to access various services.
*Note: You can use the SMS service for various requests like checking policy fund value, opting for the ECS facility, getting product information, registering PAN, reviving a lapsed policy, and more.
New customers, i.e. those who have recently bought term or life insurance from ICICI Prudential Life Insurance, can easily check their online application status on the ICICI Prudential website. Simply go to the ‘Contact Us' section and click on the link labelled ‘Track your application here’. You'll be taken to a new page where you'll need to enter your application number, policy number, mobile number, and date of birth to track your application status.
ICICI Prudential Life Insurance offers its customer service portal to improve customers' policy-buying experience. Customers can contact the company's customer support staff online and offline.
˜Top 5 plans based on annualized premium for bookings made on https://www.policybazaar.com in the first 6 months of FY 24-25.
Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in
+Rs. 487/month (Rs.16/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.
Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited
We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881
For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale
Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.
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+Rs. 820/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.
+Rs. 1,443/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.
˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.
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