ICICI Prudential Life Insurance company limited offers a robust and dedicated customer service portal where you can go to resolve all of your policy-related queries and issues. You can get in touch with their customer support staff either online or offline at your convenience. Let us take a look at the various means to get in contact with ICICI Prudential Life Insurance company.
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ICICI is a collaboration between India’s private ICICI Bank and UK’s Prudential Corporation Holdings Limited. Together they formed the ICICI Prudential Life Insurance Company providing insurance products like term insurance and life insurance policies to protect your family in case of an eventuality. These life insurance products can also be used to create wealth over time with the investment feature attached to them. The company offers a wide range of means for customers to get in touch with the company’s customer service staff.
Let us take a look at the ICICI Prudential Life Insurance Customer Service offered by the company:
You can call any of the following numbers to contact the company’s customer care on call
For Service-related Queries - 1860-266-7766
(10 AM to 7 PM from Monday to Saturday)
To Buy a New Policy - 1800-267-9777
(8 AM to 12 AM everyday)
For assistance on policies bought through the app or website - 1860-267-9997
(10 AM to 7 PM from Monday to Saturday)
For NRI Customers - +91 22-6193-0777
(Open 24x7)
For Group and Annuity Customers - 1860-266-7766
(10 AM to 7 PM from Monday to Saturday)
For Claim Support - 1860-266-7766 (For calls within India)
+91 22-6193-0777 (For calls outside India)
(Open 24x7)
Here is a list of SMS codes for some of the company services that you can send on 56767
For Payment Assistance - SMS - Assist<space>policy number
To Avail of Cheque Pick-up - SMS - COLLECT<space>policy number
For Lapsed Policy Revival - SMS - REVIVE
To Request Advisor Contact - SMS - SMA
To Report Policy Claim - SMS - ICLAIM<space>Policy Number
You can contact the company via email at any of the following email IDs
For Buying a New Life Insurance Policy - buyonline@iciciprulife[dot]com
For doubts and feedback - grouplife@iciciprulife[dot]com
For assistance and information - myannuity@iciciprulife[dot]com
For Claim Support - claimsupport@iciciprulife[dot]com
You can submit your documents by clicking a picture and submitting it on 99206-67766 along with your application number.
You can connect with the company’s branch representatives by going through the list of branch representatives and finding the one nearest to you.
You can download the ICICI Prudential Life Insurance App from the Apple Store or Google Play Store and control, renew, or purchase policies at any time you want.
You can request a callback from the company’s senior executives by submitting your policy number and registered mobile number.
You can also write to the company’s customer care by submitting your policy number/contact number/email ID and date of birth on the ‘Write To Us CSR’ page.
ICICI prudential life insurance offers their customer services portal as a means to improve their customers’ policy buying experience. Customers can get in touch with the company’s customer support staff online and offline.
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