ICICI Prudential Life Insurance Customer Service

ICICI Prudential Life Insurance Company Limited

ICICI is a collaboration between India’s private ICICI Bank and UK’s Prudential Corporation Holdings Limited. Together they formed the ICICI Prudential Life Insurance Company providing insurance products like term insurance and life insurance policies to protect your family in case of an eventuality. These life insurance products can also be used to create wealth over time with the investment feature attached to them. The company offers a wide range of means for customers to get in touch with the company’s customer service staff.

ICICI Prudential Life Insurance Customer Service

Let us take a look at the ICICI Prudential Life Insurance Customer Service offered by the company:

1. ICICI Prudential Life Insurance Customer Care - Call 

   You can call any of the following numbers to contact the company’s customer care on call

   • For Service-related Queries - 1860-266-7766

     (10 AM to 7 PM from Monday to Saturday)

   • To Buy a New Policy - 1800-267-9777

     (8 AM to 12 AM everyday)

   • For assistance on policies bought through the app or website - 1860-267-9997

     (10 AM to 7 PM from Monday to Saturday)

   • For NRI Customers - +91 22-6193-0777

     (Open 24x7)

   • For Group and Annuity Customers - 1860-266-7766

     (10 AM to 7 PM from Monday to Saturday)

   • For Claim Support - 1860-266-7766 (For calls within India)

   • +91 22-6193-0777 (For calls outside India)

     (Open 24x7)

2. ICICI Prudential Life Insurance Customer Care - SMS

   Here is a list of SMS codes for some of the company services that you can send on 56767

   • For Payment Assistance - SMS - Assist<space>policy number

   • To Avail of Cheque Pick-up - SMS - COLLECT<space>policy number

   • For Lapsed Policy Revival - SMS - REVIVE

   • To Request Advisor Contact - SMS - SMA 

   • To Report Policy Claim - SMS - ICLAIM<space>Policy Number

3. ICICI Prudential Life Insurance Customer Care - Email ID

   You can contact the company via email at any of the following email IDs

   • For Buying a New Life Insurance Policy - buyonline@iciciprulife[dot]com

   • For doubts and feedback - grouplife@iciciprulife[dot]com

   • For assistance and information - myannuity@iciciprulife[dot]com

   • For Claim Support - claimsupport@iciciprulife[dot]com

4. ICICI Prudential Life Insurance Customer Care - Whatsapp

   You can submit your documents by clicking a picture and submitting it on 99206-67766 along with your application number.

5. ICICI Prudential Life Insurance Customer Care - Branch Representatives

   You can connect with the company’s branch representatives by going through the list of branch representatives and finding the one nearest to you.

6. ICICI Prudential Life Insurance Customer Care - App

   You can download the ICICI Prudential Life Insurance App from the Apple Store or Google Play Store and control, renew, or purchase policies at any time you want.

7. ICICI Prudential Life Insurance Customer Care - Request a Callback

   You can request a callback from the company’s senior executives by submitting your policy number and registered mobile number.

8. ICICI Prudential Life Insurance Customer Care - Write to Us

   You can also write to the company’s customer care by submitting your policy number/contact number/email ID and date of birth on the ‘Write To Us CSR’ page.

Wrapping It Up!

ICICI prudential life insurance offers their customer services portal as a means to improve their customers’ policy buying experience. Customers can get in touch with the company’s customer support staff online and offline.