ICICI Prudential Life Insurance Policy Status

Checking your ICICI Prudential Life Insurance Policy Status lets you view your policy details, premium due dates, fund values, and coverage limits. You can quickly check this information online on the official ICICI Prudential Life Insurance website, in their mobile app, or offline.

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How to Check ICICI Prudential Life Insurance Policy Status Online?

Follow these simple steps to check the ICICI Life Insurance Policy Status if you are registering for the first time or have already registered:

For New User:

To check your ICICI Prudential Life Insurance policy status as a new user, you must first create an online account. You can do this by visiting the Official ICICI Prudential Life Insurance Website or by using the ICICI Prudential Life Insurance Mobile App and selecting the "New User" option. Follow the steps below to check the ICICI Pru policy status as a new user:

Step 1: Visit the official website of ICICI Life Prudential Life Insurance
Step 2: Go the upper right corner of the insurer’s home page and then click ‘LOGIN’
Step 3: A drop down menu will appear that shows the various plans on which you need to click on ‘Individual under customer heading’.
Step 4: Select ‘New User’ and then enter your mobile number, email id, date of birth, and policy number. Submit the application form.
Step 5: Create a unique and strong password.
Step 6: Wait for some time to create your profile. Then login to the website with your account details such as your ID and password and then check the insurance status.

For Registered User:

As a registered user, you can quickly check your ICICI Prudential Life Insurance policy status online by logging into their official website or using their mobile app. You will need your registered mobile number or email ID, along with your password. Follow the steps below to check your ICICI Prudential life insurance policy status
Step 1: Visit the official website of ICICI Prudential Life Insurance
Step 2: Click on ‘LOGIN’and a menu of categories will appear; choose ‘Individual’ from customers.
Step 3: Then, a page will appear that will request to enter your emai id or insurer’s mobile number
Step 4: Enter your password
Step 5: After that, click on start and go to ‘View Policy Details’.
Step 6: Click on ‘Sign In’ and then check the policy status.

For NRI Customers

Non-Resident Indians (NRIs) can check their ICICI Prudential Life Insurance policy status online via the Online Life Insurance Services portal, the official mobile application, or dedicated NRI email support. These digital options provide 24/7 access to policy values, premium dues, and fund performance.

Step 1: Visit the ICICI Life Insurance’s official website
Step 2: Click on ‘Contact Us’ and then go to ‘NRI Customers’
Step 3: Send an email to know the ICICI Prudential Life Insurance policu status at lifeline@iciciprulife.com
Step 4: You can also contact on the toll-free number +91 22 6193 0777 i.e., open 24 hours a day.
*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 13/day⁺

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day⁺

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day⁺

How to Check ICICI Prudential Life Insurance Policy Status Offline?

ICICI Prudential Life Insurance also offers an offline process to check the status of the policy. The customers can also check ICICI Prudential Life Insurance policy status by using the helpline number and SMS service. You can avail of the details on the due date of payment of premium, portfolio fund value, policy status, the net asset value of policy and more by sending a simple SMS to the helpline service of the company.

To avail of the offline SMS service of the company, it is important for customers to register their mobile number with the company. The policyholder can register their mobile number by sending SMS to 56767. Type REG <Space> The 8-digit policy number and DOB (date of birth).

To receive the policy updates via SMS, type PST <Space> the 8 digit policy number and send it to 56767.

The policyholder can get the policy updates over email and call. You can email your queries and concern from the registered email ID to lifeline[at]iciciprulife.com. You can also get the information related to policy over a call. The customer care number for calls within India is 1860 266 7766. The NRIs can call at +91 22 6193 0777 to avail of the information related to the policy.

How to Check ICICI Prudential Policy Status through the Mobile App?

You can check your ICICI Prudential policy status on the go by downloading the ICICI Prudential Life Insurance Mobile App from the Google Play Store or the Apple App Store. The app provides a direct way to view policy details, download statements, track claims, and manage premium payments. Follow these simple steps to check the policy status in the app.

Step 1: Download and install the ICICI Prudential Life Insurance mobile app on your smartphone.

Step 2: Open the app and tap on the Login option.

Step 3: Sign in using your registered mobile number, email ID, or customer ID, and your password, or via OTP.

Step 4: After logging in, go to the My Policies or Dashboard section.

Step 5: Check your policy status, fund value, premium due dates, and other policy details.

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What are the Benefits of Checking ICICI Prudential Life Insurance Policy Status?

Checking your ICICI Prudential Life Insurance policy status ensures your policy remains active, preventing lapses and safeguarding your family's coverage. It allows you to monitor investments, download tax certificates, and verify crucial details, such as nominee information. Below are the benefits of checking your ICICI Prudential policy status regularly:

Stay Updated on Policy Status: Verify whether your ICICI Prudential policy is active and view the latest policy information.
Track Premium Payments: Check your premium payment history and upcoming due dates to reduce the risk of policy lapse.
Access Tax and Policy Documents: Download premium receipts, tax certificates, and other important documents online.
Review Nominee and Personal Details: Ensure your nominee, contact information, and policy records are accurate and up to date.
Manage Your Policy Anytime: Access your policy details online without visiting a branch or contacting customer support.
Plan Better Financially: Staying informed about your policy benefits and renewal schedule helps you make timely financial decisions and keep your life insurance protection uninterrupted.

How to Register for SMS and Email Alerts?

You can register through:

ICICI Prudential Life Insurance Website:
Log in to your ICICI Prudential Life Insurance account and navigate to the Communication Preferences or Alerts section. Enable SMS and email notifications by updating your registered mobile number and email ID.
ICICI Prudential Life Insurance SMS:
You can subscribe to SMS alerts by sending an SMS with the required registration keyword and your policy details to the designated service number.
ICICI Prudential Life Insurance Email:
You can also request email notifications by writing to the customer support team from your registered email ID and mentioning your policy details.
ICICI Prudential Life Insurance Customer Care
If you need assistance with your policy, premium payments, claims, or account-related queries, you can contact ICICI Prudential Life Insurance through the following channels:
- Customer Care Helpline:
  Call the customer support team during business hours for policy-related assistance. Dedicated support is also available for NRI customers.
- Email Support:
  You can send your queries to the customer care email ID along with your policy number and contact details for a faster resolution.
- Branch Support:
  Customers who prefer in-person assistance can visit the nearest ICICI Prudential Life Insurance branch. The branch locator available on the insurer's website can help you find the closest service center.

Wrapping Up!

Checking your ICICI Prudential Life Insurance policy status regularly helps you stay informed and avoid missing important updates, such as premium due dates or coverage changes. Whether you check it online on the official website, via the mobile app, or offline via SMS or customer support, keeping track of your policy ensures your life insurance benefits remain uninterrupted. By reviewing your policy details from time to time, you can manage your plan more effectively, keep your information up to date, and make the most of the services offered by ICICI Prudential Life Insurance.

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FAQ's

Q. How to check the ICICI Prudential policy status with a policy number?

You can check your ICICI Prudential policy status by visiting the insurer's official website or mobile app and logging in with your registered credentials. If you are a new user, you can register using your policy number, date of birth, and registered mobile number or email ID to access your policy details.
Q. How can I talk to ICICI Prudential customer care?

You can contact ICICI Prudential customer care by calling the toll-free helpline at 1800 2660 (available 10:00 AM to 7:00 PM, Monday to Saturday). Alternatively, you can send a message on WhatsApp to 9920667766 or email your queries to lifeline@iciciprulife.com.
Q. How can I check my policy status?

You can check your policy status online via the insurer's website or mobile app by logging in to your account. You may also obtain the information offline by contacting customer care, visiting a branch, or using available SMS services, if applicable.
Q: What happens if my ICICI Life Insurance policy expires or is cancelled?

Once the policy is discontinued, the policyholder forfeits all benefits, and rescission is not an option. The invested money will only be received by the policyholder after the completion of the lock-in term, which occurs five years from the policy issuance date.
Q: How to Cancel ICICI Prudential Policy Application?

To cancel an ICICI Prudential policy application, the steps depend on whether your policy has been officially issued yet. If it is still just an application or proposal, email Buyonline@iciciprulife.com to withdraw it. If the policy is issued, you must use the 15-to-30-day "Free-Look Period" for a full refund.

Author's Bio

Varun Agarwal Head - Term Insurance

Varun has spent years in the insurance space, but what drives him isn't policies or premiums — it's the conversations he's had with real people. A young father in Pune wondering if his salary is enough. A newly married couple in Jaipur putting off "the insurance talk" for later. A mother in Chennai who never knew her husband was underinsured until it was too late.
These stories stay with him. As Head of Term Insurance at Policybazaar, Varun knows the numbers well — 52.4% of Indians are aware of term insurance, yet only 9.6% own it. And 87% of families don't realise they're leaving their loved ones with far less protection than they actually need. But behind every statistic, he sees a family that just needed someone to sit with them, explain it simply, and help them take that one step. That's exactly what Policybazaar's term insurance is built to do. In his words, "Most people aren't avoiding protection — they're just waiting for someone to make it easy. That's what we're here for."

Write to Varun

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˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

Rs. 400/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 400/month (Rs.13/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 230 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 12/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 497/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 487/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 626/month is starting price for a 3 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 905/month is starting price for a 5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

+Rs. 1,267/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. 447/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.679/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 910/month is starting price for a 3 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,924month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

Women

+Rs. 400/month is Starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 461/month is the starting price for a 1 crore term life insurance for an 24 year-old female, non-smoker, with no pre-existing diseases, cover upto 54 years of age.

1,642/month is the starting price for a 1 crore term life insurance for an 44 year-old female, non-smoker, with no pre-existing diseases, cover upto 74 years of age.

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.