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How to Check HDFC Life Policy Status Online? 

HDFC Life Insurance Company offers a comprehensive range of term insurance and life insurance plans, catering to the diverse needs of policyholders with expert solutions. To fully leverage the benefits of the plan, it is important to ensure timely premium payments and adhere to the T&Cs of the plan. In order to facilitate a thorough assessment of the insurance and to instantly apply for a bonus and claims, it is important to stay informed about the plan. HDFC has now simplified the process by enabling policyholders to conveniently check their HDFC policy status online, allowing them to stay updated on their policies. 

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Checking the HDFC Life Policy Status Online

Here are the steps to check the HDFC policy status online for registered users and new users from HDFC Life Insurance

  1. HDFC Policy Status - For Registered Users

    You can check the status of your HDFC Life Insurance policy by policy number using the following steps.

    Step 1: Visit the company’s official website and click on the login button in the top-right corner.

    Step 2: Click on ‘Customer’ and select the appropriate option: ‘Individual’ or ‘NRI’

    Step 3: Login using your registered Email ID, mobile number, policy ID, or Client ID and date of birth.

    Step 4: You will receive an OTP on the registered mobile number or email address.

    Step 5: Enter the OTP and successfully login and check your HDFC Life policy status.

  2. HDFC Policy Status - For New Users

    To check HDFC Life policy status by policy number, follow the listed below steps:

    Step 1: Visit the company’s official website and click on the login button at the top-right corner.

    Step 2: Click on the ‘Customer’ icon and select if you have an ‘Individual’ or ‘NRI’ plan.

    Step 3: On the login page, enter your registered mobile number, email address, and date of birth.

    Step 4: Enter the OTP sent on the email ID or mobile number to login to your account.

    Step 5: Check your HDFC Life policy status.

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Checking HDFC Life Policy Status Offline

You can check the HDFC policy status offline through the following methods:

  • Nearest Branch: To check the HDFC policy status by policy number offline, you need to visit the nearest branch with the documents of the policy.

  • WhatsApp: The policyholders can check their HDFC policy status via WhatsApp by connecting on the company’s number +91 82918 90569. You can save the number and text your issues on Whatsapp.

  • Contact Number: You can also connect on the company’s number 1860 267 9999 (Monday to Saturday, from 10 AM to 7 PM) to check your HDFC life policy status.

  • SMS: You can check your HDFC Policy Status via text message by texting POLICY on 5676727.

  • Email: You can also mail any query or clarification required to service@hdfclife[dot]com. In case you are an NRI then drop an email to nriservice@hdfclife[dot]com

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Checking HDFC Life Insurance Policy Status through Mobile Application

To check the HDFC Life policy status via the mobile application, you need to do the following:

Step 1: Download the HDFC Life insurance app from the play store.

Step 2: Click on the home page and then select ‘My Account’.

Step 3: A window will appear on the screen asking the ‘Please login to Access’ and then click on ‘Proceed’.

Step 4: Click on ‘Sign-in’.

Step 5: Provide the required details and then click upon ‘Sign-in’ to successfully log in.

Step 6: Now, tap on ‘My Policy’ and then select ‘Policy Summary’. All the relevant details regarding the HDFC Life policy status with other premium details will be available.

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply

Wrapping Up 

HDFC Life Insurance provides its customers with comprehensive life insurance policies offering various features and advantages. You can choose the plan that suits your requirements the best and buy term plan at affordable premiums. You can also check your HDFC policy status online or offline, depending on your preference. So now, like many other life insurance companies in India, HDFC Life has also taken the digital route that gives customers quick access to policy details that are just a few clicks away. 


  • Q. How can I check HDFC Life Policy Status online?

    A. Most insurance providers provide online portals or mobile applications for their policyholders. You can easily register on the insurer's website by entering your policy number and other necessary information. After successful registration, you can log in to access information about your policy status, including details such as outstanding premiums, coverage information, and more.
  • Q. Is it safe to check HDFC life insurance policy status?

    A. Yes, trustworthy insurance companies have robust security measures to secure the confidentiality of your personal and policy information. It is also very important to verify that you are accessing your details from a secure network and to refrain from using public Wi-Fi. In addition, it is important to maintain the privacy of your login credentials.
  • Q. What details do I need to check my policy online?

    A. Generally, you would need your policy number, registered mobile number or email address, and some additional personal details to verify your identity. If it's your first time accessing the online portal, you might need to create an account and set a password.
  • Q. What to do if I forget my online account password?

    A. Most of the online portals have a "Forgot Password" or "Reset Password" link on the login page. Click on it and follow the instructions. Usually, they'll send a reset link to your registered email. If you face any issues, consider contacting the insurance provider's customer service for assistance.

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