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IndusInd Nippon Life Insurance Customer Care

IndusInd Nippon Life Insurance customer care gives policyholders a few different ways to get support like a toll-free helpline, email support, live chat, or a branch visit, whichever suits you best. Premium payments, checking on your policy status, tracking a claim, updating your details. Most of this can be sorted through one of these channels, without needing to step out of the house at all.

53 Partners Insurance Partners

15.8 Crore Registered Consumer

7.16 Crore Policies Sold

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₹1 Crore Life cover starting from ⁺

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IndusInd Nippon Life Insurance Customer Care: Quick Contact Details

Customer Support Option	Details
Customer Care Number	1800 102 1010
NRI Customer Care	+91 022 48827000
Claims Helpline	1800 102 3330
WhatsApp	+91 7208852700
Email	customerservice@indusindnipponlife.com
Customer Care Timings	Monday to Saturday, 9 AM–6 PM

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 13/day⁺

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day⁺

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day⁺

About IndusInd Nippon Life Insurance

IndusInd Nippon Life Insurance is amongst the leading private sector insurers in India. With over 10 million policyholders, the company has a strong distribution network of 42604 advisors and 713 branches. The claim settlement ratio of IndusInd Nippon Life insurance company is 98.98% for 2025-26 (FY26). The company is involved in life insurance, general insurance, stockbroking, private equity funds, investments, and other activities in the financial industry.

IndusInd Nippon is dedicated to offering a frictionless and seamless service experience to its customers. Considering the size of its operations, the company has set up an efficient and dedicated customer support system that assists customers in resolving their problems and addressing their complaints.

So, for the customers who wish to contact the customer care staff of IndusInd Nippon Life Insurance for inquiries regarding their plans or for complaints or to file a claim, they can use the below-listed ways:

IndusInd Nippon Life Insurance Customer Care Number

There are a number of channels through which customer can contact the customer support team for all their life insurance-related complaints, issues, and queries. Customers are free to call the IndusInd Nippon Life Insurance customer care number and can also request a call back from the customer care team. Customers can also reach out to the insurer via email to get their complaints resolved or registered and addressed.
Customers can call on:

For Indian Residents: 1800 102 1010 (Toll-free customer care number – PAN India)
This number is available from Monday to Saturday: 09:00 to 06:00
For Customers living outside India (NRIs): +91 022 48827000

IndusInd Nippon Claims Assistance Number

The claim is an important part of an insurance plan. It sometimes happens that customers may face some problems or has a complaint regarding their IndusInd Nippon Life insurance policy, which they want to resolve as early as possible. For all claim-related complaints, the insurance company has a dedicated helpline that customers can call on for quick resolution of their complaints.
The IndusInd Nippon Life Insurance helpline number for claims-related queries is 1800 102 3330

IndusInd Nippon Life Insurance Customer Service – Chat

Customers can chat on WhatsApp with the customer care team to get information on the policies they want to buy.
WhatsApp number: +91 7208852700
The timings of a call centre are from Monday to Saturday between 09:00 am and 06:00 pm

IndusInd Nippon Customer Care – Get a call back

The company also provides an option for customers to contact the claims department of the insurer by simply requesting a call back on their registered contact number. To request a call back from an expert advisor, follow the below-mentioned steps:

Visit the official website of IndusInd Nippon Life Insurance.
Go to the ‘Contact us’ page.
Then, click on ‘Get a Call Back’ section where the customer is required to enter some basic details such as name, email-ID, city, residential state, mobile number, and the product you are interested in.
After submitting all the details, the customer will get a call from the insurance company.

IndusInd Nippon Life Insurance Customer Care – Email ID/ Post

Customers can also reach out to the customer care team at IndusInd Nippon Life Insurance through email or post. Customers can email the query at customerservice@indusindnipponlife.com

On the other hand, Customers can also write their queries or feedback to the company’s head office.

Indian Head Office:

IndusInd Nippon Life Insurance Company Ltd.

4th floor, G-Block, BKC Main Road, Bandra East, Mumbai-400051

Dubai Head Office

IndusInd Nippon Life Insurance Company Ltd., 604

NBQ Building, Band Street, Dubai, UAE, PO Box 127416.

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₹1 CRORE

Term Plan Starting @

Get an online discount of upto 15%^#

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How to Request a Callback From IndusInd Nippon Life Insurance?

If you have a preference to directly chat with a customer care officer of the company and you cannot wait then you can also ask for a call back by an insurance company. Here are the simple steps to do that:

Step 1: Visit the official IndusInd Nippon Life Insurance website.
Step 2: Go to the Contact Us section.
Step 3: Select Get a Call Back.
Step 4: Enter the required details, such as name, mobile number, email ID, city, state, and product of interest.
Step 5: Submit the request and wait for the customer care team to contact you.

What Services Can You Access Through IndusInd Nippon Life Insurance Customer Care?

Below is a list of some major services that they can provide:

Premium-related help: You can get help with paying the premium, including the date of the payment.
Servicing of policy: In case you have some modification requests, we can talk about those.
Claims: If there are any doubts about the settlement of claims, you can contact us.
Policy documents: You can get guidance from the experts in case you need the policy and the documents or any related information.
Complaints: You can make a complaint and also get updates about your complaint.
Life insurance plans and their details: The representative can advise you about the available life insurance plans and also provide the information related to different benefits which are included in them.

Wrapping It Up!

The IndusInd Nippon Life Insurance customer care number is available from Monday to Saturday between 9 am and 6 pm. You can contact the customer care team via call, chat, or email-ID to solve your complaints related to IndusInd insurance plans. The customer care team of IndusInd Nippon Life is highly functional and responds quickly.

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FAQs

What is the toll-free number for IndusInd iance Nippon Life Insurance?

Ans: The free customer support number for IndusInd Nippon Life Insurance is 1800 102 1010.
How to check IndusInd Nippon policy details?

Ans: One can access the policy details of IndusInd Nippon Life Insurance through the online portal of the company through your policy number, registered mobile number or OTP.
What is the new name of Reliance Nippon Life Insurance?

Ans: With the recent change of ownership and rebranding, Reliance Nippon Life Insurance has been renamed IndusInd Nippon Life Insurance Company Limited.
How to check IndusInd Insurance policy status?

Ans: To know the status of IndusInd Nippon Life Insurance policy, one can visit the IndusInd Nippon online portal or mobile application with their registered login credentials.
Is IndusInd Nippon Life Insurance changed?

Ans: After the change in ownership, Reliance Nippon Life Insurance, which was renamed IndusInd Nippon Life Insurance, has also changed its contact and email details. However, allt he policies and other benefits remain the same.

Explore the popular searches and stay informed

˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar Insurance Brokers Private Limited does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

+On the basis of your profile

+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 410/month (Rs.14/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age rounded off to nearest 10

+Rs. 245 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 15/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 504/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 494/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 636/month is starting price for a 3 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 918/month is starting price for a 5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,286/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 453/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.582/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 786/month is starting price for a 3 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,592/month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 525/month is the starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 68 years of age.

+Rs. 668/month is starting price for a 2 crore term life insurance for an 25 year-old male, non-smoker, with no pre-existing diseases, cover upto 45 years of age.

+Rs. 1,200/month is starting price for a 2 crore term life insurance for an 35 year-old male, non-smoker, with no pre-existing diseases, cover upto 55 years of age.

+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 577/month is starting price for a 1 crore term life insurance for an 18 year-old Male, self employed, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.