Term Plans
ICICI Life Insurance premium payment online lets policyholders pay renewal premiums through UPI, cards, net banking and other supported methods. You can pay using your policy details and date of birth, then save the payment confirmation and download the premium receipt when available.
If you face a problem while paying, the ICICI Life customer care number 1860 266 7766 can help. This article covers online payment steps, receipt downloads and solutions for failed or overdue payments.
Term Plans
ICICI Life Insurance Company Limited is a life insurance company established in the year 2000. It is renowned for providing affordable insurance plans, good customer service, and easy claim settlement. An important thing about retaining the ICICI Life Insurance policy is to make sure that premium payments are made on time. There are various ways ICICI Life processes premium payments to its customers.
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Making premium payments for your ICICI Life insurance policy is very convenient and easy. Given below are the steps that you can follow:
To make your ICICI Life Insurance premium payment online, visit the Pay Life Insurance Premium Online page on the ICICI Life website. The fastest way to make a payment is to do so without logging in. Enter your policy details below to make a quick payment or log in to pay for multiple policies. Below are the steps to pay ICICI Life premiums on the official ICICI Life website:
Step 1: Visit the official website of ICICI Life Insurance Company
Step 2: Go to the Pay Life Insurance Premium Online page.
Step 3: Enter your policy number and date of birth, then proceed with the ICICI online payment option.
Step 4: Click to view your due amount and proceed to pay. Select your preferred payment method from Debit/Credit Card, Net Banking, UPI, or Mobile Wallet.
Step 5: Pay your ICICI life insurance premium online and download your payment receipt for your records.
You can make your instant ICICI Life insurance premium payment online through Policybazaar by following the steps below:
Step 1: Visit Policybazaar's official webpage and click on the ‘Renewal’ option present in the top right corner.
Step 2: Click on the insurer and enter your policy number/application number/phone number and date of birth.
Step 3: Then, click on 'Continue' and follow the steps to complete your ICICI Life Insurance online payment.
Step 4: You can easily pay your ICICI Life Insurance premium in a few minutes. Once you have done so, you will receive your payment receipt shortly.
Below are some methods used for ICICI Life Insurance online payments.
The steps to pay ICICI Life Insurance premiums through net banking are as follows:
Step 1: Log in to your bank’s net banking portal.
Step 2: Add ICICI Life Insurance as a beneficiary.
Step 3: Enter the required beneficiary and payment details.
Step 4: Follow the instructions to complete the premium payment.
The steps to pay ICICI Life Insurance premiums through ICICI Bank’s Infinity net banking service are as follows:
Step 1: Log in to your ICICI Bank Infinity net banking account.
Step 2: Link your ICICI Life Insurance policy to your bank account.
Step 3: Select the premium payment option.
Step 4: Enter the required policy details and complete the payment.
You can also use this service to manage your policy, check fund values, and carry out eligible online transactions.
The steps to pay ICICI Life Insurance premiums through BillDesk are as follows:
Step 1: Visit the BillDesk website at www[dot]billdesk[dot]com.
Step 2: Register or log in to your account.
Step 3: Select ICICI Life Insurance as the biller.
Step 4: Enter your policy details and the required payment information.
Step 5: Follow the instructions to complete the premium payment.
You can make your ICICI Life Insurance online payment using your bank's net banking or mobile banking app by following the below-mentioned steps:
Step 1: Enter the net banking login credentials.
Step 2: Select the 'Pay Bills' option.
Step 3: From the drop-down menu, choose the option 'Insurance'.
Step 4: From the list of insurers, choose 'ICICI Life Insurance'.
Step 5: Provide the policy details when prompted.
Step 6: Click Pay and proceed to renew the policy premium.
The steps to make an ICICI Life Insurance online payment using BBPS are as follows.
Step 1: Click the ‘Bill Pay’ link on the company’s official page.
Step 2: Choose the appropriate insurer.
Step 3: Enter the policy details and proceed to purchase the premium.
Step 4: The customer can also use mobile apps registered with BBPS, such as GPay and BHIM.
You may also pay the renewal premium through your bank's net banking portal or by visiting your bank branch and transferring funds via NEFT or RTGS to ICICI Life using the account details. The details to be filled are:-
Step 1: Choose the beneficiary name, mentioning the insurer.
Step 2: Select the beneficiary bank, branch, and IFSC code.
Step 3: Enter the bank account number to which the fund needs to be transferred.
Step 4: Follow the instructions to make the ICICI Life Insurance online payment.
The following are the steps for ICICI Life Insurance online payment using UPI.
Step 1: Select the payment mode as UPI.
Step 2: Provide the VPA address.
Step 3: Approve the payment by authenticating your credentials on the UPI app.
Step 1: Visit the official website or app.
Step 2: Select premium payment and enter your policy details.
Step 3: Choose debit card and enter your card details.
Step 4: Authenticate and complete the payment.
Step 1: Visit the official website or app.
Step 2: Select premium payment and enter your policy details.
Step 3: Choose a credit card and enter your card details.
Step 4: Authenticate and complete the payment using a supported card, such as Visa, Mastercard, Maestro, Diners Club, Discover, or American Express.
ICICI Prudential Life Insurance also offers a mobile application that allows customers to access policy-related services and pay premiums.
For instance, to make a payment through the app:
Open the official ICICI Life Insurance app.
Log in using your registered credentials or the available authentication method.
Open your policy dashboard.
Select the policy for which a premium is due.
Tap the available Pay Premium option.
Choose a supported payment method and complete the transaction.
Check the payment confirmation.
The insurer also states that customers may be able to use the app's Pay Premium facility without logging in. The available features may depend on the app version and transaction type.
Auto-Pay (Standing Instructions / Direct Debit) allows the premium amount to be automatically debited from your bank account on the premium payment date. Please follow these steps to auto-pay your ICICI Life Premiums.
Step 1: Log In to Your Policy Portal
Visit iciciprulife.com and log in with your credentials.
Step 2: Enter Policy Details
Provide your policy number and date of birth.
Step 3: Select 'Standing Instructions'
Navigate to the payment settings and choose 'Standing Instructions' or 'Auto-Debit'.
Step 4: Choose Payment Mode & Authenticate
Select your bank account or card for auto-debit and authenticate with OTP or net banking credentials.
Step 5: Confirm Auto-Pay Activation
Auto-Pay is now active. You'll receive a confirmation SMS and email. Ensure your account balance is sufficient before the due date.
You can modify or cancel your auto-pay instructions at any time through the same portal. Keep your linked bank account funded before each due date.
ICICI Life Insurance Renewal Premium is simply the premium paid by you to allow the continuation of your insurance policy. The premium paid allows you and your family to enjoy insurance cover with peace of mind.
Given below are the steps on how you can renew your ICICI Life Insurance policy:
Step 1: Visit the official website of ICICI Life Insurance and navigate to the ICICI Life Insurance renewal page.
Step 2: Enter Your Policy Details, such as policy number, date of birth, and registered mobile number.
Step 3: Choose the Payment Method. You can select from Debit Card, Credit Card, Net Banking, or UPI.
Step 4: Complete the payment process to complete your renewal.
Step 5: Once the payment is successful, you will receive a confirmation message and the premium receipt.
After completing an ICICI Life Insurance pay premium transaction, customers can download the payment receipt online for future reference. The receipt serves as proof of payment and helps track premium payments. Customers can access the receipt through the official website or mobile app, depending on the available policy services.
To download the receipt:
Step 1: Visit the official ICICI Prudential Life Insurance website or open its mobile app.
Step 2: Log in using your registered credentials or the available authentication method.
Step 3: Navigate to your policy dashboard and select the relevant policy.
Step 4: Open the payment history or transaction details section.
Step 5: Find the completed premium payment and select the download receipt option, if available.
Step 6: Save the receipt for future reference.
For ICICI Life Insurance premium pay transactions completed through ICICI Life online payment, check the payment confirmation or transaction history if the receipt is unavailable in your dashboard.
To verify your payment:
Check the transaction status on the payment page.
Look for a confirmation message on your registered mobile number or email ID.
Check your bank or UPI transaction history.
Download the premium receipt when it becomes available.
If the payment amount was debited but the insurer has not confirmed receipt, contact the insurer with the transaction reference.
Do not immediately make another payment if the first transaction is still pending. Check its status first to reduce the risk of a duplicate payment.
If your ICICI Life Insurance online premium payment fails, check whether the amount was debited from your bank account. If the transaction is pending or the payment is not reflected in your policy account, do not make another payment immediately to prevent duplicate transactions.
To resolve the issue:
Check your bank account or payment app for the transaction status.
Save the transaction ID, payment confirmation and any error message.
Log in to the official ICICI Prudential Life Insurance website or app and check your policy payment status.
If the amount was debited but the premium remains unpaid, contact customer care with your policy number and transaction details.
If the payment failed without a debit, retry using an available payment method.
Check your account again to confirm that the premium has been credited and download the receipt.
If you miss your premium due date, you may be able to pay during the grace period. ICICI Prudential generally allows 15 days for monthly premiums and 30 days for other payment frequencies, subject to policy terms.
To pay an overdue premium:
Visit the official ICICI Prudential Life Insurance website or app.
Log in or select the Pay Premium option.
Enter your policy details and check the outstanding amount.
Select the overdue premium and choose a payment method.
Complete the payment and save the receipt.
Check your policy status to confirm the payment.
If the grace period has expired, contact customer care to check the policy revival process and applicable requirements.
| Feature | Online Payment | Offline Payment |
| Availability | 24×7, 365 days | Branch hours only |
| Location | Anywhere — home, office, travel | Branch/collection centre |
| Paperwork | Zero paperwork | Physical forms required |
| Processing Time | Instant (before 3 PM: same day) | 1–2 business days |
| Payment Modes | UPI, Net Banking, Card, Wallet, NEFT | Cheque, Cash only |
| Auto-Pay Option | Yes, via standing instructions | Not available |
| Receipt | Instant digital receipt | Delayed by email/courier |
| Extra Charges | None | May involve travel costs |
Here is a list of points to keep in mind while making your ICICI Life Online Payment:
The customer must provide basic details such as name, mobile number, and policy number.
The online payment made before 3 p.m. will be reflected on the same day; the policyholder's profile will reflect the payments made after 3 p.m.; the next day.
The policyholder needs to enter the proper credentials while using net banking.
Too many attempts to log in using net banking can result in getting locked out.
For credit and debit cards, the life insured must mandatorily submit a photocopy of the front and back of the cards, respectively.
The receipt of the premium paid will be available for download in the customer's profile.
If your payment fails, the amount is debited but not reflected, or you can't find your receipt, you can contact ICICI Prudential Life Insurance customer care. The ICICI Prudential customer care number 1860 266 7766 (18602667766) works across India, and there is no separate number for Delhi.
| How to reach ICICI Prudential Life | Details |
| ICICI Prudential customer care toll-free number (India) | 1800 2660, Monday to Saturday, 10 AM to 7 PM, except national holidays. Do not add a country code. |
| ICICI Prudential customer care number Delhi | Call the same number, 1800 2660, from Delhi or any other city. |
| Claim support, 24x7 | 1800 2660, or +91 80693 85555 from outside India |
| ICICI term insurance customer care number (buying a policy) | 1800 267 9777 (toll free), or 1800 210 0045 |
| ICICI Life Insurance customer care email ID | lifeline@iciciprulife.com |
| Email for new policy and online application queries | buyonline@iciciprulife.com |
| Email for claim support | claimsupport@iciciprulife.com |
Write to customer care from your registered email ID and keep your policy number ready.
˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.
Policybazaar Insurance Brokers Private Limited does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in
+On the basis of your profile
+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10
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+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10
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*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.
+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10
Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited
We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881
For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale
Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.
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