Reliance offers two types of claim settlements – cashless and reimbursement. Follow the steps to raise a claim:
- Find the nearest network hospital of Reliance
- Get admitted to the hospital
- Notify the insurance company about the hospitalization
- In case of pre-planned hospitalization, intimate the insurer before hospital admission.
- Fill up the pre-authorization form and submit it to the hospital staff
- The pre-authorization form will be sent to Reliance for approval.
- Once approved, obtain medical treatment.
- At the time of discharge, sign all the medical documents.
- Pay for the items/services not covered under the Reliance policy
- The network hospital will send the hospital bill to Reliance.
- After review, the insurance company will pay the bill amount directly to the network hospital.
- Intimate Reliance about the hospitalization
- In case of planned hospitalization, inform the insurance provider before hospital admission.
- Obtain medical treatment
- During discharge, pay the hospital bill in full.
- Collect all the medical documents, hospital bills and receipts
Our Claim specialists in below cities will reach your hospital or home in 30 minutes to support your health insurance claim
About Reliance Health Insurance
Reliance Health Insurance is the health segment of the Reliance General Insurance Company Ltd. The company was formed in August 2000 as a fully-owned subsidiary of Reliance Capital, which is a part of the Reliance Anil Dhirubhai Ambani Group. It offers a variety of health insurance plans at pocket-friendly prices and has a huge customer base consisting of individuals, families, and senior citizens.
Types of Reliance Insurance Plans
The Reliance Health Infinity plan provides comprehensive coverage against a wide range of medical expenses incurred by individuals as well as families.
Features and Benefits:
- In-patient treatment without any room rent limit is available
- Cost of ambulance services, special treatments and domiciliary hospitalization are covered
- Mother and child care benefit, OPD cover and medical equipment cover are available
- Super charger and air ambulance cover are available under the Smart Protector benefit
- Double cover, transportation benefit and stay healthy renewal benefit are available
- Limitless cover, including consumables cover, and More Options benefits are also available
- No pre-policy check-up for up to 55 years
- Voluntary co-payment option is available as an add-on cover
The Reliance Health Gain insurance plan provides coverage to individuals as well as families on a floater basis. The plan is available in three types – Plus, Power and Prime.
Features and Benefits:
- Hospitalization expenses, ambulance charges and domiciliary hospitalization are covered
- Accidental death cover, waiver of premium and extra sum insured benefit are available
- Claim service guarantee, policy service guarantee and wellness services are covered
- 100% reinstatement of the base sum insured, cumulative bonus and loyalty cover are available
- Child care cover, home care treatment and second medical opinion are available as add-on covers
- Health check-ups, reduction in PED waiting period and double cover can also be opted as an add-on
- Option to buy guaranteed cumulative bonus and unlimited reinstatement of sum insured benefits
- 5% discount to a single independent woman or girl child
The Reliance Arogya Sanjeevani policy is a standard health plan offered under the guidelines of IRDAI to individuals and families.
Features and Benefits:
- In-patient care, special treatments and day care procedures are covered
- AYUSH benefit and dental treatment & plastic surgery cover are available
- Pre-hospitalization & post-hospitalization expenses for up to 30 days and 60 days are covered
- Cataract treatment and emergency road ambulance cover are available
- 5% cumulative bonus for up to 50% for every claim-free year
- No pre-policy medical check-up for applicants up to 50 years
The Reliance Personal Accident Insurance plan provides compensation in case the insured meets with an accident.
Features & Benefits:
- Coverage for accidental death and permanent total disablement are available
- Permanent partial disablement and temporary total disablement are also covered
- Worldwide coverage is available
- Education grant and the cost of carrying the dead body are covered
- Option to get medical expenses cover is also available
- 5% cumulative bonus is provided for every claim-free year for up to 50%
The Reliance HealthWise plan is a comprehensive policy that provides coverage to individuals and families at an affordable premium.
Features and Benefits:
- Coverage for in-patient hospitalization and domiciliary hospitalization are available
- Pre-hospitalization and post-hospitalization expenses for up to 60 days and 90 days are covered
- Critical illnesses, donor expenses and modern treatments are covered
- Value-added covers, including daily hospitalization allowance, local road ambulance service, recovery benefit, nursing allowance and accompanying person’s expenses, are available
- Change in room rent limit, voluntary aggregate deductible and co-payment are available as optional covers
- Up to 7% savings on premium for girl children
The Reliance Critical Illness plan provides financial coverage to deal with the treatment cost of 10 critical illnesses.
Features and Benefits:
- Lump sum payment is made on the disease diagnosis
- No pre-policy medical check-ups are required for applicants up to 45 years
- 5% or 10% No Claim Bonus is granted for every claim-free policy renewal depending on the policy tenure
The Reliance Super Top Up plan provides financial cushioning to the insured in case the base policy sum insured gets exhausted.
Features and Benefits:
- Cost of hospitalization, day care procedures and pre-post hospitalization are covered
- Maternity cover, emergency ambulance cover and worldwide emergency cover are available
- AYUSH treatments, modern treatments and domiciliary hospitalization are covered
- 10% cumulative bonus for up to 50% is available on every claim-free year
- Deductible buy-back plan is available as an optional cover
Reliance Hospi Care Insurance is a hospital cash plan that pays a lump sum benefit to the insured in case of hospitalization.
Features and Benefits:
- Lump sum payment is made to cover the cost of surgical procedures
- Daily cash for in-patient hospitalization and day care procedures is paid
- Double the daily cash amount is paid in case of an ICU stay
- Coverage for hospitalization due to malaria/dengue/chikungunya are available
- Daily cash allowance for non-listed surgical procedures are also covered
- No pre-policy health check-up is required for up to 45 years
The Reliance COVID-19 Protection Insurance plan provides coverage to people who tested positive for the coronavirus disease.
Features and Benefits:
- Cost of the COVID-19 diagnosis and quarantine are covered
- Loss of pay and loss of job covers are available
- Travel exclusion removal cover is also available
The Reliance Yes Plus Health Insurance plan covers the cost of a variety of medical treatments and procedures on payment of a mandatory deductible.
Features and Benefits:
- In-patient treatment, day care treatment and domiciliary hospitalization are covered
- Maternity cover, organ donor cover and ambulance cover are available
- AYUSH treatments and modern treatment methods are covered
- Coverage for both pre-hospitalization and post-hospitalization expenses are available
The Reliance Digital Care Management plan has been designed to cover the outpatient medical expenses of the insured.
Features and Benefits:
- Coverage for online medical consultations are available
- Pharmacy expenses and investigation expenses are covered
- Dental and ophthalmology cover is also available
- Add-on covers, such as booking online medicines and booking online investigations & diagnostic services are available
The Reliance Autoloan Care Insurance plan provides financial support to pay off the auto loan in case the insured is diagnosed with a critical illness or dies in an accident.
Features and Benefits:
- Accidental death and permanent total disability are covered
- Coverage for 12 critical illnesses are available
- Loss of employment is also covered
- Child care allowance is also available
- A surviving period of 30 days is applicable to critical illnesses
The Reliance Homeloan Protect plan helps to pay off the home loan amount in case the insured dies in an accident or gets diagnosed with a critical illness.
Features and Benefits:
- Coverage for accidental death and permanent total disability are available
- 10 critical illnesses are covered
- Loss of employment and child care allowance are available
- Coverage for home and home contents are also available
- A survival of 30 days applies to critical illness cover
The Reliance Personal Loan Care Insurance plan offers financial coverage against the payment of a personal loan in case of accidental death or critical illness diagnosis.
Features and Benefits:
- Permanent total disability and accidental death are covered
- Coverage available for 12 critical illnesses
- Child care allowance and loss of employment cover are available
- Critical illness cover gets activated after a survival period of 30 days
Key Benefits of Reliance Health Insurance
or select from popular citiess In case of emergency we are just a call away. Take care of your family, we will do the rest. Our claim specialists will reach your location & complete the formalties from filing the claim to documentation to coordinating with insurer, TPA & hospital. Available in New Delhi and 114+ cities View cities list ›Search Reliance Cashless Network Hospital list
Policybazaar Claim Process
Here is the list of documents required to file a Reliance health insurance claim:
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Claim FormDuly filled and signed Reliance health insurance claim form
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Health Card/Policy CopyHealth card or a copy of Reliance health insurance policy
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Medical DocumentsHospital discharge card, doctor’s prescriptions, test reports, etc.
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Medical Bills & Payment ReceiptsMedical test and investigation reports with payment receipts, Surgeon's bills and payment receipts
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KYC DocumentsNEFT and KYC details
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Legal DocumentsFIR/Self-declaration/ Medico Legal Certificate (MLC) in case of an accidental hospitalization
Note: The exact list of claim documents varies from case to case. Contact the customer support team for the complete list.
The process to buy a Reliance Health Insurance plan is given below:
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Visit the Health Insurance SectionGo to the ‘Health insurance’ section on Policybazaar.com
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Fill in Personal DetailsProvide necessary details like age, mobile number, city, medical history, gender, etc.
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Pay the Premium OnlineChoose your preferred Reliance health insurance policy and pay the premium online
The process to renew a Reliance Health Insurance plan is given below:
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Go to the Renewal SectionNavigate to the ‘Renew Your Policy’ tab on Policybazaar.com and select ‘Health Renewal’
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Verify Your IdentityEnter your registered mobile number and the OTP sent to your device
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Pay the Renewal Premium OnlineSelect the Reliance health insurance policy you want to renew and pay the premium online
Take a look at the Reliance Health Insurance contact number below:
| Categories | Contact Details |
|---|---|
| Phone No. | 022 4890 3009 |
| Senior Citizen Helpline No. | 022 3383 4185 |
| WhatsApp No. | 74004 22200 |
| Email Id | rgicl.services@relianceada.com |
Reliance Health Insurance: FAQs
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Q1. What is the claim settlement ratio of Reliance Health Insurance?
Ans: The claim settlement ratio of Reliance Health Insurance is 98.6% in FY 2021-22.
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Q2. How can I check Reliance Health Insurance policy status?
Ans: You can check the status of your Reliance health insurance policy by visiting the website of the insurance company or getting in touch with Reliance health insurance customer care. You can also contact Policybazaar.com if the policy was purchased from them.
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Q3. Where can I get the Reliance health insurance hospital list?
Ans: You can find the Reliance health insurance hospital list with the policy papers issued by your insurance company. You can also check the network hospitals list on the insurer’s website or Policybazaar.com.
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Q. What is the advantage of selecting a policy with a duration of more than 1 year?
Ans: If one buys Aditya Birla Health Insurance for more than a year, one can save 7.5 % and 10% on the 2 and 3 years premium, respectively.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. What is a waiver of a mandatory co-pay cover?
Ans: This benefit is covered on payment of an additional premium. Therefore, any mandatory co-payment that is applicable under the Aditya Birla Activ Health Essential Plan will be waived off.
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