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Bandhan Life Insurance Policy Status

Bandhan Life Insurance Company has its root for over 175 years and is the first company to launch Online Term Plans for Insurance in India.

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The Policybazaar Advantage
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Dedicated claim support for family FREE
Policybazaar team will help and support you at the time of claim. A personal claim handler from our team of experts will get in touch with you when your nominee applies for a claim on our website.
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We will make sure you get what is promised by the advisors. We conduct regular monitoring of our calls to make sure you get the best experience.
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The discounts will be valid for the entire policy payment term and is not available if you choose to buy the insurance through offline agents.
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Our advisors are available in more than 55 cities across India and can help you at your doorstep in understanding the plans and in documentation.
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Refund at the click of a button
In case you aren’t happy with your purchase, you can cancel your policy hassle-free at the click of a button. We will help you with the cancellation and refund of your policy.

Being a pioneer in digital life insurance, they operate in and around 20 countries across the world.

Process to check the Policy Status Online

The online checking option allows the user to know about the policy on the company's official website using the internet. The only thing that the customer needs to do is to enter the correct login credentials.  

Customers can open the official Bandhan Life Insurance website and follow the steps below:

  1. Existing Customers

    When the existing customer needs to know about the policy in Bandhan Life, follow the steps below:

    Step 1: Open the official website of Bandhan Life.

    Step 2: Choose the sign-in option.

    Step 3: Enter the user id or the registered email id and the password.

    Step 4: Click on the sign-in.

    If the credentials entered are valid, the customer will be re-directed to a page containing all the information regarding the customer's policy.

    User Forgets User ID

    When the user forgets their id or the registered email id, Bandhan Life provides an alternate option. The steps are as follows:

    Step 1: On the same page, there is an option to enter the policy number and date of birth. Do the same. 

    Step 2: Enter the date on which policy is issued or the nominee's name in the respective space provided on the page.

    Step 3: Now, click on sign in.

    Step 4: If the entered details are correct, the policy status can be viewed on the portal. 

    User Forgets the Password

    There are situations in which the user may forget the password. In that situation, these steps are to be followed,

    Step 1: Click on Forget the Password.

    Step 2: It will be re-directed to a page where the customer is asked to enter the policy number and birth date.

    Step 3: When the 'Get Details' button is pressed, the user can view the policy status.

  2. New Customers

    When the user visits the website for the first time, he needs to register with the Bandhan Life website.

    Step 1: First, the customer needs to enter the policy details such as policy number, date of birth, and the date on which the policy is issued.

    Step 2: When the Proceed button is entered, the user will be asked to fill in the login details where users can set their user id and password.

    Step 3: Once the registration is completed, the user can use his credentials to check his policy status. 

How to Check Bandhan Life Insurance Policy Status on Policybazaar?

The policyholders will have to follow the steps mentioned below to check their Bandhan Life Insurance Policy Status on Policybazaar:

Step 1: Visit the official website of Policybazaar Brokers Private Limited. On the top right, click on the ‘Sign in’ tab.

Step 2: Enter your registered phone number and the OTP received on the same. 

Step 3: You will be redirected to the dashboard. Choose the policy tab, here you can check the status of all the insurance policies you have.

How to Check the Status Offline?

When the user feels the need to have a manual interaction with the Bandhan Life advisors, they can visit the nearest branch and seek help. Bandhan Life also provides customers with an option to locate the nearest branch using the branch locator service that is available on the official website. With the help of that option, the user can locate the nearest branch. The customer also needs to carry the documents related to their policy and proof of identity. They will be assisted with all kinds of information that they need about the policy.

Other Modes to Check:

Customers are also provided with other options to check on the policy status as well. They can either call or mail to Bandhan Life customer care.

  1. Call

    Users can contact Bandhan Life customer care at 1800-209-9090 to know about their policy status. The customers will be asked to give their policy details such as policy number and the date on which the policy is issued. The customer care representative will provide the details that the user needs or will be directed by IVR only if the given details are true. According to IST, the customer care service will be operated from 9 am to 7 pm and from Monday to Saturday. 

  2. SMS

    Customers can even send <STATUS> code relevant to the service by SMS to 9221010101 to know about their policy status.

  3. Email

    Bandhan Life provides its customers with an option to check the policy status via email. The customer can drop a mail at[at] along with the policy details. They will send an email regarding the Bandhan policy status.

Advantages of Checking Bandhan Policy Status?

It is essential for the policyholder to know about the current status of the insurance policy. The status of the policy provides information regarding the state of the policy, i.e., dormant, active, cancelled, or renewed. In addition to that, it also offers some advantages.

  • Premium amount

  • Date in which the premium amount has to be paid

  • Grace period to make the payment

  • Policy update or renewal

  • For multiple policies, comparison, and collection of data

  • Fund performance

Bandhan Life customers can make use of any of the methods stated above to check their policy status. The policyholder can select any of the options based on their convenience and get to know all the policy status information.

About the Company

Bandhan Life Insurance Company is the first to start Online Term Insurance Plans in India. They focus on new solutions that enable the customers to have a tensionless life ahead. The transparency and the clarity provided by them make it a great deal for their customers. They also have a dedicated and experienced customer care team that helps in providing a superior experience to the customers. The company's headquarters is in Mumbai, and they happily serve three lakhs customers.


  • Do I have an option to change my communication address in the policy?

    A1. Yes, in online policy, a copy of the new address proof is to be sent as mail from the registered email id. In the case of offline policy, a copy of the new self-attested address proof has to be mailed. 
  • Can I appoint a minor as my nominee?

    A2. Yes, you can add a minor as your nominee. But, you need to keep an appointee for the minor.
  • Where can I see my application form?

    A3. When you are done with the payments, you can see your application form on the dashboard. An email will also be sent to the registered id that includes payment receipt attachments, proposal form, and benefits.
  • Is there a way to update my PAN?

    A4. With online policy, email has to be sent from the registered email id with a PAN card copy. With offline policy, a self-attested copy of the PAN card has to be sent with a request.
  • How many days will it take to get my policy documents?

    A5. When the policy is purchased, and the required documents are submitted, then it will take nearly 7 to 10 working days. You will receive an email confirmation, and 48 hrs from that, you will receive the soft copy of your document.
  • Is it safe to make online payments with Bandhan Life?

    A6. Bandhan Life protects all the transactions by Secured Socket Layer technology. Hence it is absolutely safe to make online payments. Bandhan Life will never get a backup of the Debit and Credit cards or Internet banking information provided by the customer. 
  • Is there an option to change my User Id?

    A7. No, you can't change the user id. Once it is given, it can't be changed.
  • How can I change my nominee details?

    A8. An email has to be sent with the request to[dot]com, or you can contact the customer care number regarding the changes.
  • How can the review period be beneficial?

    A9. In the review period, you can reconsider the policy. You have an option to cancel the policy if you are not satisfied. The premium will be refunded, excluding the medical charges and the stamp duty.

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