Edelweiss Tokio Life Policy Status

Edelweiss Tokio Life Policy Status can be checked online and offline. The policyholder just has to enter a few details and get a hold of the policy status. There are different methods to check the policy status.

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How to find Edelweiss Tokio Life Policy Status?

To check the Edelweiss Tokio policy status, the policyholders can use various online and offline methods. A consumer can log in to the e-portal with the login credentials and enter the policy number and date of birth. They can also visit the nearest Edelweiss office to check their policy details or get the policy status updates via SMS, email, or call on their mobiles.


This is an old-fashioned method of checking the policy status of Edelweiss Tokio Life insurance policies. This method is considered one of the safest methods to check the policy status. The policyholder can get hold of the insurance company’s authorities directly.


To check the policy status online is quite simple and easy. This can be done with little information from their homes’ convenience. This is one of the most chosen options amongst the policyholders.

The process to check Edelweiss Tokio Life Insurance Policy Status Online

Edelweiss Tokio Life Insurance policyholder can follow the below-mentioned procedure to check the policy status of Edelweiss Tokio Life Insurance Policy online:

New Customers

New customers must sign-up on the company's official website.

To sign up, customers need to click on the person icon on the Edelweiss Tokio Life insurance website's top right corner and choose 'customer login'.

On the following screen, the customer needs to click sign up and enter the first name, last name, email Id, mobile number and date of birth and solve the reCaptcha question, and click on submit.

Existing Customers

Existing policyholders need to click on the person icon on the top right corner of the Edelweiss Tokio Life insurance website and choose 'customer login'.

Enter their username and password, and if the credentials match, they would be able to access the information about their policies.

If the customer has forgotten Username or Login ID

The customer needs to call customer service on 1800 2121 212. Customer Service is available on all days between 9.00 AM and 9.00 PM.

If the customer has forgotten the password 

The customer needs to click on the forgot password option and enter email ID and Date of Birth and click on submit.

A password reset link would be sent to the customer's email ID through which the customer can reset the password and log in to find the policy status.

How to Check the Edelweiss Tokio Life Insurance Policy Status on Policybazaar?

The policyholders will have to follow the steps mentioned below to check their Edelweiss Tokio Life Insurance Policy Status on Policybazaar:

Step 1: Visit the official website of Policybazaar Brokers Private Limited. On the top right, click on the ‘Sign in’ tab.

Step 2: Enter your registered phone number and the OTP received on the same.

Step 3: You will be redirected to the dashboard. Choose the policy tab, here you can check the status of all the insurance policies you have.

How to check Edelweiss Tokio Life Insurance Policy Status Offline?

The policyholders can visit the Edelweiss Tokio Life insurance office and procure the information directly from the customer care representative. They must provide a copy of the policy document and valid ID proof to get information about the status of their policy or about the multiple policies that they hold. Policyholders can locate the nearest branch using the 'Branch Locator' feature by clicking on the 'Customer Service tab' and by choosing the 'Contact Us" section.

Why buy Term Insurance early?

Your premium is decided on age at which you buy the policy and remains same, throughout your life

Premiums can increase between 4-8% each year after your Birthday

Your policy application could be rejected or premiums increase by 50-100%, if you develop a lifestyle disease

See how age affects Term Insurance Premiums
See how age affects Term Insurance Premiums
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What are the other modes to check Edelweiss Tokio Life Insurance Policy Status?

The other modes of checking Edelweiss Tokio Life Insurance Policy status are as follows:

Ask Us Anything

The policyholders can fill up a small form in the 'Ask Us Anything' section by clicking on the ' Customer Service' tab> Contact Us. A customer care representative provides Policy related information to the customer either by email or through the phone.

Request a Call Back

Policyholders can schedule a call back using the "Request a Call back" feature present in the “Contact Us" tab in the Customer Service tab on the Edelweiss Tokio Life Insurance Official website.


Policyholders can send an email to care@edelweisstokio.in requesting the status of their policy ld, mention their policy number. The Customer care representative shall provide the details on the policy's status, which includes information about premium, premium dates, any bonuses earned, etc.

What are the Advantages of checking Edelweiss Tokio Life Insurance Policy Status?

 By checking the policy status regularly:

  • Policyholders can stay up-to-date regarding the premium amount and the dates on which premium is to be paid, and the grace period.

  • Policy Status reminds customers to pay premiums on time and helps them to avoid paying fines due to late payment.

  • Policyholders will know the number of paid premiums.

  • Policyholders will have access to policy renewal information and information about earned bonus.


About Edelweiss Tokio Life Insurance Company Limited

Edelweiss Tokio Life Insurance Co. Ltd. was founded in 1996. It is a financial service company in India. It has a diverse portfolio that includes businesses in asset management, housing finance, capital market and insurance. Edelweiss is present in 170 cities, and it has about 3000 employees who cater to more than 4 00,000 clients.

The insurance company was established in 2011. It is a modern life insurance company in India. Edelweiss Tokio Life Insurance is a joint venture between Tokio Marine, a life insurance company in Japan and Edelweiss, a successful financial service company in India. The company has devised insurance products based on the financial requirements of consumers.

Edelweiss Tokio Life Insurance Company Limited has been recognized for its innovative business strategy, financial strength and technology innovation.

*Tax benefits are subject to change in tax laws.


  • A1. Yes. You may check the status of your policy by logging onto the e-portal with your correct login credentials.

  • A2. Yes. Customers may schedule a call back from a customer care representative by choosing the 'Request a Call Back'  feature by choosing Customer Service> Contact Us on the Edelweiss Tokio Life Insurance official website.

  • A3. There is no specific age to buy life insurance. If you buy life insurance early, you can benefit and secure your beloved family members' financial future.

    Term insurance is the best plan for youngsters. The premiums are affordable, and the sum assured is considerably high.

    Life insurance for parents must be chosen quickly since old age premiums are higher.

    If you are the primary breadwinner in the family, you need to have life insurance for working professionals. This secures the financial future of your spouse, children and parents.

  • A4. The average cost of life insurance per month depends on the plan that you buy. Premium cost also depends on the amount that you choose. Factors that affect the premium are:

    • Gender and age
    • The amount of cover you have chosen
    • Drinking/smoking habits
    • Health conditions and medical history
    • Riders you choose
    • Tenure of the policy.
    • The policy status mentions the premium that needs to be paid.
  • A5. Yes. Policy status provides you with information about the premium amount and the dates within which the premium needs to be paid.  Premium can be paid via online mode and offline mode.

    Online Mode- Debit or Credit Card Payment / Net Banking/Payment through standing instructions

    Offline Mode- IVR (Interactive Voice Response System) / ECS facility /Money Order/Cheque/ Demand Draft (DD) .Offline payment can also be made by visiting the nearest local Edelweiss branch in your city.

  • A6. Yes, you can check your policy renewal date by visiting the e-portal with your login credentials.

    Policy renewal can be done online by visiting the e-portal. You need to log in to the e-portal with your login and password and choose the direct debit options to renew your policy. To renew your policy offline, you may visit any branch office. You may also speak to a customer care representative on the phone regarding your policy renewal.

  • A7. You must submit the claim form and the policy documents at any of your local branch offices for the claim settlement process. Once the documents are received and verified, it takes around 30 days for the settlement of claims. Claims are settled through NEFT mode.

  • A8. Yes. You may check the grace period by logging into the e-portal with your correct login credentials. A policy lapses when the policyholder does not pay the premium even within the grace period. A lapsed policy loses all the benefits. However, the policyholder has an opportunity to revive the policy within the predetermined time to be eligible for all the benefits once again.

  • A9. If you are unhappy with the insurance plan, you need to fill a surrender form and submit it to any of the Edelweiss local branch offices. A cancellation fee will be charged. In about ten days, the policy surrender process will get complete. The refund of the premium paid amount will be calculated based on the current market price. It will be transferred to your bank account.

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