ZUNO offers two types of claim settlements – cashless and reimbursement. Follow the steps to raise a claim:
- Find the nearest network hospital of ZUNO
- Get admitted to the hospital
- Notify the insurance company about the hospitalization
- In case of pre-planned hospitalization, intimate the insurer before hospital admission.
- Fill up the pre-authorization form and submit it to the hospital staff
- The pre-authorization form will be sent to ZUNO for approval.
- Once approved, obtain medical treatment.
- At the time of discharge, sign all the medical documents.
- Pay for the items/services not covered under the ZUNO policy
- The network hospital will send the hospital bill to ZUNO.
- After review, the insurance company will pay the bill amount directly to the network hospital.
- Intimate ZUNO about the hospitalization
- In case of planned hospitalization, inform the insurance provider before hospital admission.
- Obtain medical treatment
- During discharge, pay the hospital bill in full.
- Collect all the medical documents, hospital bills and receipts
Our Claim specialists in below cities will reach your hospital or home in 30 minutes to support your health insurance claim
About Zuno Health Insurance
ZUNO health insurance plans are offered by the ZUNO General Insurance Limited. The company provides a wide range of health insurance plans that cater to the medicare needs of people of all ages. They also boast of a quick, hassle-free and easy process of buying a policy and registering a claim. Moreover, the company has a dedicated customer team with a hands-on approach to answering all the queries of the customers.
Types of ZUNO Insurance Plans
The Zuno Health Insurance plan covers the medical expenses incurred by people of all age groups. It comes in three variants – Silver, Gold and Platinum.
Features and Benefits:
- Cost of hospitalization, AYUSH treatment and domiciliary hospitalization is covered
- Maternity benefit, hospital cash and recovery benefit are available
- Modern treatments, day care treatments and AYUSH treatments are covered
- Critical illness cover, shared accommodation benefit, and in-built assistance are available
- Health check-up benefit, no claim bonus and restoration benefit are available
- No pre-policy issuance medical check-up is required for up to 50 years and ₹20 lakh sum insured
The Zuno HealthPlus plan provides comprehensive coverage against a wide range of planned and emergency medical expenses, such as maternity cover, pandemic cover, critical illness cover, personal accident cover, etc.
Features and Benefits:
- Coverage for hospitalization expenses, home care treatment and OPD expenses are available
- Infertility treatment, modern treatments and AYUSH treatments are covered
- Maternity cover, surrogacy cover, critical illness cover, and hospital cash benefit
- Pandemic disease cover, convalescence benefit and personal accident cover are available
- Worldwide cover, adventure sports cover, and accidental booster are available as optional covers
- Optional covers, such as unlimited restoration, double sum insured for critical illness, etc., are available
The Zuno Health Top Up Insurance plan provides top up and super top up coverage to the insured in case their original sum insured has been exhausted. It comes with a mandatory deductible that the policyholder needs to pay out-of-pocket.
Features and Benefits:
- In-patient, pre & post-hospitalization expenses and domiciliary hospitalization are covered
- Coverage for day care treatments and AYUSH treatment are available
- No claim bonus is also available
- Optional covers, such as double sum insured for critical illness, worldwide cover, assistance services, etc., are available
- Maternity cover, dental OPD cover and newborn baby cover are also available as optional benefits
- Recharge benefit, restoration benefit, and hospital cash are also available as optional covers
Zuno Health Assure Insurance is an individual health insurance plan that covers the planned and emergency treatment expenses of the insured.
Features & Benefits:
- Coverage for hospitalization expenses and modern treatments are available
- Day care treatments, cataract treatments and AYUSH treatments are covered
- Both pre and post-hospitalization expenses are also covered
Zuno Arogya Sanjeevani policy offers medical coverage to the insured during medical emergencies and planned treatment for an affordable cost.
Features and Benefits:
- In-patient treatment, cataract treatment and pre & post-hospitalization costs are covered
- Coverage for AYUSH treatments, modern treatments and day care treatments are available
- Cumulative bonus or no claim discount is available
Zuno Empower Health plan provides customized medical coverage to persons with disabilities, mental illness and HIV AIDS.
Features and Benefits:
- Hospitalization cover, including in-patient care and day care treatments, are available
- AYUSH treatments, emergency ground ambulance and cataract treatments are covered
- Modern treatments and pre & post-hospitalization expenses are also covered
Key Benefits of Zuno Health Insurance
or select from popular citiess In case of emergency we are just a call away. Take care of your family, we will do the rest. Our claim specialists will reach your location & complete the formalties from filing the claim to documentation to coordinating with insurer, TPA & hospital. Available in New Delhi and 114+ cities View cities list ›Search ZUNO Cashless Network Hospital list
Policybazaar Claim Process
Here is the list of documents required to file a Zuno health insurance claim:
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Claim FormDuly filled and signed Zuno health insurance claim form
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Health Card/Policy CopyHealth card or a copy of Zuno health insurance policy
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Medical DocumentsHospital discharge card, doctor’s prescriptions, test reports, etc.
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Medical Bills & Payment ReceiptsAll medical bills, including hospital bills and pharmacy bills, along with payment receipts
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KYC DocumentsKYC documents to be submitted for claims above ₹1 lakh
Note: The exact list of claim documents varies from case to case. Contact the customer support team for the complete list.
The process to buy a Zuno Health Insurance plan is given below:
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Visit the Health Insurance SectionGo to the ‘Health insurance’ section on Policybazaar.com
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Fill in Personal DetailsProvide necessary details like age, mobile number, city, medical history, gender, etc.
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Pay the Premium OnlineChoose your preferred Zuno health insurance policy and pay the premium online
The process to renew a Zuno Health Insurance plan is given below:
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Go to the Renewal SectionNavigate to the ‘Renew Your Policy’ tab on Policybazaar.com and select ‘Health Renewal’
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Verify Your IdentityEnter your registered mobile number and the OTP sent to your device
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Pay the Renewal Premium OnlineSelect the Zuno health insurance policy you want to renew and pay the premium online
Take a look at the Zuno Health Insurance contact number below:
| Categories | Contact Details |
|---|---|
| Toll-free Number | 1800 12 000 |
| Phone Numbers | 022 4231 2000 |
| Senior Citizen Helpline | 022 4231 2001 |
| Email Id | support@hizuno.com seniorcitizen@hizuno.com |
Zuno Health Insurance: FAQs
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Q1. Is Zuno health insurance good?
Ans: Buying a Zuno health insurance policy is a good idea as it provides a wide range of mediclaim policies that cover individuals and families. It comes with worldwide cover, pandemic cover, critical illness cover, maternity cover, personal accident cover, etc., making it a good choice for people with varied health needs. Moreover, the insurer offers swift claim settlement and has been serving millions of customers for years.
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Q2. Is Edelweiss now Zuno?
Ans: Yes. Edelweiss General Insurance Company is now known as Zuno General Insurance Limited.
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Q3. What is the claim settlement ratio for Zuno health insurance?
Ans: Zuno health insurance claim settlement ratio is 97.30% in the last 3 months.
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Q. What is the advantage of selecting a policy with a duration of more than 1 year?
Ans: If one buys Aditya Birla Health Insurance for more than a year, one can save 7.5 % and 10% on the 2 and 3 years premium, respectively.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. What is a waiver of a mandatory co-pay cover?
Ans: This benefit is covered on payment of an additional premium. Therefore, any mandatory co-payment that is applicable under the Aditya Birla Activ Health Essential Plan will be waived off.
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