Aegon Term Insurance helps customers secure their future financially with a wide range of term insurance policies. They offer high coverage at affordable prices. Also, they provide extended life coverage up to 70 years of age.
The Aegon Term Insurance Claim process is simple, quick, and hassle-free. Upon the policyholder's death or when the policy matures, the beneficiary registers a claim. Then, the Aegon claim experts scrutinize the claimant's statement and documents that are submitted along with it.
Once everything seems right, you will get your claim amount without any delay. Aegon Insurance claims process helps you deal with your tough times without panicking.
Follow these steps to claim your insurance:
Fill out the Claims form and submit it either at the nearest Aegon Life Branch Office or at the Head Office along with the other documents (they are listed below) to intimate the claim.
The insurer claims team will check all documents submitted for their authenticity and completeness to ensure that the claim is not false or incomplete. They can contact you in case they need more information or other documents.
To lend a helping hand to its customers at the right time, Aegon Term Insurance is keen on providing the nominee/ beneficiary with the Fund Value accrued under the policy by the policyholder the same as the day of the intimation of the death to the beneficiary. Of course, you must submit all the documents without fail.
On receiving all the documents as mentioned in the documents required section, the claims process commences immediately. For any further clarification, Aegon Customer Service shall reach out to you.
The insurer will complete the verification process of the documents to check if all the required documents are in place and order. Aegon Term Insurance will then release your remaining fund/ balance or total death benefit/ rider benefit amount to the beneficiary or nominee (subject to terms and conditions of the policy).
Keep the following documents handy for a quick claim process:
In case of Natural / Accidental/ Suicidal Death Claim
Claims Intimation Form- the claimant statement dorm is available on the website and in the offices in several languages: English, Tamil, Telugu, Malayalam, Kannada, Marathi, Hindi, Gujarati, Assamese, Oriya, and Bengali.
Certificate of Employer is a must for both natural death and accidental death claims.
Attendant physician statement for both Natural death claim and Accidental death claim
Hospital treatment certificate for both Natural death claim and Accidental death claim.
In case of Accidental Disability / Dismemberment claims forms
Certificate of employer – ADDD claim
Hospital treatment certificate / APS
In the case of Critical illness / Women, Critical illness claim forms
Attendant physician statement
Hospital treatment certificate
Certificate of employer – CI claim
In case of Terminal Illness claim form
APS / Specialist certificate
Certificate of employer – TI claim
Group Claim Information form
Affinity Group claim intimation form
COVID-19 Rider claim form
Health Reimbursement claim form
Claims Enquiry is a section on the official website of Aegon Term Insurance Claim that helps track your insurance claim status. Fill in the required information as given below:
Personal information like Name of the Life Assured, Policy number, Type of claim, DOB of Life Assured, DOB of Life Assured, Telephone number, mobile number, and e-mail.
Location details include the door number, street, place, city, country, and pin code of your residential address.
On the one hand, the beneficiary has to receive the claim fund at the right time. At the same time, it is also essential that the money does not fall into the wrong hands. Aegon Term Insurance Claim has a Claims Review Committee to avoid such fraudulent cases.
The committee consists of experts in Claims, Operations, Legal, and Underwriting who decide to reject a fraudulent claim under strong and concrete evidence.
However, if the beneficiary is unhappy with the decision made by the Claims Review Committee, he/ she can appeal to the committee within 30 days of rejection of the claim.
In case of further disagreement with the review and the committee's decision, the claimant can further approach the Insurance Ombudsman of the region for redressal.
Aegon Term Insurance is committed to providing the best service to its customers at all times, especially during tough ones. The clients must cooperate with them by following the below guidelines:
Check all the contents in the proposal form
Inform all the details of your health and lifestyle
Pay the premiums regularly and keep the policy alive
Be aware of all your product 'exclusions' and 'benefits'
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