IFFCO TOKIO Health Insurance

5 / 5 based on 4 User Reviews

 IFFCO Tokio Health Insurance Overview

Life is full of uncertainty and nobody knows when they could land up in a urgent medical exigency situation. Adding insult to the injury are the medical expenses which have now a day have gone sky high. IFFCO Tokio through its all-embracing health insurance plans facilitates customers to bear the huge expenses at the time of unexpected serious illness or injury. The Individual Health Insurance Plans & Family Health insurance plans are not just all inclusive but Comprehensive also to cover both Individual as well the group of Family members.

Why IFFCO Tokio Health Insurance:

  • On the spot digitally signed Policy document issued at any of the branches, POS centers and for online purchases.
  • Exclusion of pre existing disease applicable only for 3 years as compared to 4 years offered in most of the health insurance plans.
  • Auto renewal facility of the Sum Insured in the event of a claim under the Policy.
  • One of the few companies, offering full reimbursement of full eligible claim amount under its various plans.
  • Zero involvement of third party administrator, making the entire process simple and hassle free.
  • Huge network of nearly 3000 affiliated hospital across India for cashless facility.
  • For existing policy holder with any other insurer, the holder may switch over their plans to IFFCO-Tokio.
  • Dedicated 24x7 call centre for any assistance pertaining to claims and settlements.
  • Discount of premium for any ad-on coverage for enrolling family members.

 IFFCO Tokio offers its plans in two different Segment which are

    1. The Individual Health Insurance Plans 
    2. The Group Health Insurance Plans

The Individual Health Insurance Plans by IFFCO TOKIO:

a) Critical Health Insurance Policy by IFFCO TOKIO:

A sudden detection of any critical illness or major disease   is no less than a mental ordeal for any person and their family. IFFCO Tokio Critical Health Insurance Policy is a protective plan which cocoons the person from encumbrance due to any critical illness. The features are.

  • A full-fledged medical cover comprising all expense incurred for the treatment of any critical illness.
  • Coverage of most of the critical illness such as cancer, renal failure, coronary artery diseases requiring bypass surgery, major organ transplant, paralytic cerebral stroke as well as accidental injuries resulting in loss of limbs.
  • Cashless facilities available at the Network Hospitals.

Eligibility:

    • Employers covering their employees including dependants of the employees
    • Pre-identified segment/group where the premium is paid by the State/Central Government.
    • Members of registered service clubs.
    • Holders of credit cards or other financial cards.
    • Holders of deposit or certificate of Banks/NBFCs.
    • Shareholders of public limited companies, cooperative societies etc.
    • Students/teachers of educational institutions.
    • Members of any other group having common identification or interest

Exclusions:

  • Ailments of any pre existing disease diagnosed prior issuance of policy.
  • Expense incurred towards the treatment of any disease diagnosed during 120 days post commencement of policy.
  • Treatment of disease caused due to drug addiction or consumption of alcohol.
  • Ailment of any critical illness due to self sustained injury or suicide attempt.
  • In event of any War, Nuclear or terrorism act.

Important Terms & Conditions

  • Mandatory confirmation by any registered Medical Practitioner for the critical illness .
  • Apart from this, the confirmation should be supported by clinical, radiological, histological and laboratory evidence.
  • Onetime payment is made only to the person insured.
  • Once the reimbursement towards the expenses incurred shall be made, the policy shall come to an end automatically.

b) Individual Medishield Policy by IFFCO TOKIO:

A medical plan expressly designed to cover the hospitalization expenses for an individual or his family members.

The features of this policy are

  • Expenses incurred for the treatment of physical disease or injury caused during the plan coverage.
  • Available only for medical expenses incurred for treatment in India
  • Plan is available for person aged between 3 months to 80 years.
  • Minor between 3 months till 5 years are included subject to coverage of both the parents.
  • No medical checkup required for applicants till 45 years.
  • For applicants beyond 45 years , a pre acceptance medical checkup comprising of Blood Sugar, Urine & ECG is required  for new applicants and for cases of break coverage.
  • For applicants beyond 55 years, additional tests (LP & KFT) is mandatory for fresh/break coverage/
  • Discount in premium for inclusion of including spouse, dependent children and dependent parents in the Family Package cover plan.
  • Dependent children shall be treated as unmarried individuals till 23 years of age.
  • Hospitalization shall be referred as for only those cases where the treatment is being done at the defined institution mentioned in terms of plan and for minimum duration of 24 hours.
  • Separate list of 121 treatments has been incorporated in the Individual Medishield Plan, and the expenses towards the same as covered as well.

Expenses covered under the medicalim plan:

  • Room Rent @ 1.0% of Basic Sum Insured daily
  • ICU/ITU Rent @ 2.5% of Basic Sum Insured daily.
  • Expense incurred towards Registration, Service Charges, Surcharges etc. of hospital bill subject top maximum of 0.5% of Basic Sum Insured..
  • Pre and post hospitalization nursing expenses subject to attachment of qualified nurses on recommendation of Medical practitioner.
  • Surgeon, Anesthetist, or any other kind of consultancy expenses .
  • Daily Allowance @0.1% of Basic Sum Insured, subject to maximum Rs. 250 per day, for the duration of hospitalization.
  • Ambulance charges @ 1.0% of Basic Sum Insured or Rs 1,500, whichever is higher.
  • Expense incurred towards the purchase  of medicines, blood, oxygen, anesthesia, diagnostic and pathological tests, operation theatre charges, cost of chemotherapy, dialysis, pacemaker, artificial limbs etc.
  • For any treatment done as home instead of Hospitalization with apt reasons, the expenses shall be reimbursed for 3 days subject to maximum limit of 20% of basic sum insured.
  • In case of organ transplant of insured person, the hospitalization expenses of the donor shall be inclusive within the overall and individual limits of Sum Insured covered under the plan.
  • Prescribed package charges of hospital for specific treatments, subject to a maximum of 80% of Sum Insured.
  • Cost of health check-up, once at the end of 4 claim free years block @ 1.0% of average Basic Sum Insured.

Exclusion

  • Any expense towards newly incepted disease within 30 days waiting period post commencement of plan.
  • Any pre existing disease till 3 years post commencement of the policy shall not be covered under the plan.
  • Expenses incurred towards the cost of spectacles, contact lens or hearing aids or any Dental treatment, unless requiring hospitalization.
  • Convalescence, general debility, congenital diseases/defects, sterility or related to pregnancy, other than ectopic pregnancy.
  • No outpatient treatment of treatment from shall not be covered under the plan.
  • Cost of external medical equipments.
  • Claim towards the ailment of any disease or accidental injury suffered during participation in dangerous sports/activities.
  • Medical expenses incurred in the treatment of obesity, hormone replacement therapy, sex change , Genetic disorders, stem cell implantation and surgery.
  • Any expense towards the personal comfort and convenience item services shall be refereed as non medical expense and hence not covered under the plan.
  • Expenses on naturopathy, experimental or alternative medicine, acupressure, acupuncture, magnetic and similar therapies.

c) Individual Accident Insurance Policy by IFFCO TOKIO:

 In this age of uncertainty, one has to be prepared for any untoward happenings in life. Especially when it comes to any medical exigency, the huge expenses makes a hole in the pocket. The Individual Accident Insurance Policy by IFFCO Tokio like its various other plans, offers cushion to its customer in any such event.

The features of this plan are

  • Policy available for Individual, family members and Group.
  • Complete cover against anybody injury or death caused due to any accidental event.
  • In the event of death, the plan proffers pecuniary security to the applicant’s family members.
  • In the event of loss of fingers/toes or any other permanent partial disablement, a benefit ranging from 5% to 40% is paid depending on the nature of disability.
  • In cases of temporary total disability 1% of sum assured or Rs. 6000/- , whichever is higher per week is paid.
  • The plan swathe the education of dependent children in the case of inopportune scenario such as death or loss of limbs/eyes or permanent total disablement of the Insured.
  • For any job loss due to the loss of limbs/eyes or permanent total disablement in the accident, Individual Accident Insurance Plan offers financial assistance to the person insured.
  • Any expense towards the usage of ambulances in the event of accident is covered up to a specific limit.
  • Add-on benefits such as compensation for clothing damaged in an accident, expenses for carriage of dead body etc. are covered under this plan.
  • Sum assured on Individual and Family plan are enhanced automatically on every renewal.

Discounts on Premium for Group plansby IFFCO TOKIO.

  • Any disablement post accident is covered as well, where the insured shall be paid a fixed percentage of the sum insured under the plan.

TABLE OF BENEFITS

% of CAPITAL SUM INSURED

1. Death

100

2. a) Loss of sight (both eyes)

100

b) Loss of two limbs

100

c) Loss of one limb and one eye

100

3. a) Loss of sight of one eye

50

b) Loss of one limb

50

4. Permanent Total and absolute disablement

100

 

Exclusion

  • Cases of any self-injury, suicide
  • venereal disease, insanity
  • Accidents or injury under the influence of intoxicating liquor or drugs.
  • Cases pertaining to pregnancy or childbirth.
  • Death or any other complications /disability due to HIV or AIDS
  • war and nuclear risks
  • Death or accident resulting due to involvement in any sports of fatal nature such as aviation, ballooning
  • Members of armed forces

The Group Health Insurance Plans

a)IFFCO TOKIO Family Health Insurance Policy

 The family health insurance plan has been intended to meet the medical requirements of a family member. The plan is not only within the means of common customers, but also covers a wide spectrum of medical need for a modern day family.

The key features of this plan are

  • Available only for medical expenses incurred for treatment in India
  • Plan is available for person aged between 3 months to 80 years.
  • No medical checkup required for applicants till 45 years.
  • For applicants beyond 45 years, a pre acceptance medical checkup comprising of Blood Sugar, Urine & ECG is required for new applicants and for cases of break coverage.
  • For applicants beyond 55 years, additional tests (LP & KFT) is mandatory for fresh/break coverage/
  • Discount in premium for inclusion of including spouse, dependent children and dependent parents in the Family Package cover plan.
  • Dependent children shall be treated as unmarried individuals till 23 years of age.
  • Hospitalization shall be referred as for only those cases where the treatment is being done at the defined institution mentioned in terms of plan and for minimum duration of 24 hours.
  • Separate list of 121 treatments has been incorporated in the Individual Medishield Plan, and the expenses towards the same as covered as well.

Expenses covered under the plan

  • Room Rent @ 1.0% of Basic Sum Insured daily
  • ICU/ITU Rent @ 2.5% of Basic Sum Insured daily.
  • Expense incurred towards Registration, Service Charges, Surcharges etc. of hospital bill subject top maximum of 0.5% of Basic Sum Insured..
  • Pre and post hospitalization nursing expenses subject to attachment of qualified nurses on recommendation of Medical practitioner.
  • Surgeon, Anesthetist, or any other kind of consultancy expenses.
  • Daily Allowance @0.1% of Basic Sum Insured, subject to maximum Rs. 150 per day, for the duration of hospitalization.
  • Ambulance charges @ 1.0% of Basic Sum Insured or Rs 750, whichever is higher.
  • Expense incurred towards the purchase of medicines, blood, oxygen, anesthesia, diagnostic and pathological tests, operation theatre charges, cost of chemotherapy, dialysis, pacemaker, artificial limbs etc.
  • For any treatment done as home instead of Hospitalization with apt reasons, the expenses shall be reimbursed for 3 days subject to maximum limit of 20% of basic sum insured.
  • Pre and post hospital expenses covering expenses incurred post 30 days of hospitalization. Post hospitalization amount could be either 7% of total hospitalization expense of Rs. 7,500/- whichever is higher.
  • Expenses towards the recommended package charges of hospitals for a particular ailment are reimbursed

Additional coverage Benefits in Wider Plan

    • Room Rent @ 1.5% of Basic Sum Insured daily and ICU/ITU Rent @ 2.5% of Basic Sum Insured daily.
    • Ambulance charges on actual basis, subject to maximum Rs 1,500.
    • Daily Allowance @ Rs. 250 per day, for the duration of hospitalization.
    • Up to 20% of basic sum insured as the expenses for Treatments done at home for a period of more than 3 days .
    • 30 days cap for Pre Hospitalization expenses60 days for post hospitalization expense are reimbursed under the plan without any limit on amount.
    • 1.0% of average Basic Sum Insured can be reimbursed as the cost of health check-up, once at the end of 4 claim free years block

Exclusions

  • Any pre existing disease up to 4 years post commencement of policy.
  • 30 days cap for newly incepted disease.
  • Cost of spectacles, contact lens or hearing aids.
  • Convalescence, general debility, congenital diseases/defects, sterility or related to pregnancy, other than ectopic pregnancy.
  • No outpatient treatment of treatment from shall not be covered under the plan.
  • Cost of external medical equipments.
  • Claim towards the ailment of any disease or accidental injury suffered during participation in dangerous sports/activities.
  • Medical expenses incurred in the treatment of obesity, hormone replacement therapy, sex change , Genetic disorders, stem cell implantation and surgery.
  • Any expense towards the personal comfort and convenience item services shall be refereed as non medical expense and hence not covered under the plan.
  • Expenses on naturopathy, experimental or alternative medicine, acupressure, acupuncture, magnetic and similar therapies.
  • Claims arising out of participation in dangerous sports/activities.
  • Claims arising from or related to HIV/AIDS.
  • War, terrorism and nuclear risks.
  • All non medical expenses, including personal comfort and convenience item services.
  • Treatment of obesity, hormone replacement therapy, sex change.
  • Genetic disorders stem cell implantation and surgery.
  • Expenses on naturopathy, experimental or alternative medicine, acupressure, acupuncture, magnetic and similar therapies.
  • First 10% of any admissible claim, if insured person is suffering from either diabetes or hypertension and first 25% of claim, if he is suffering from both diabetes and hypertension. Expenses incurred for the treatment of physical disease or injury caused during the plan coverage.

Group Critical Illness Plan

Features of this plan are

  • Enhanced sum insured to cover the higher expenses during ailments of critical illness.
  • Daily allowance @.15% of the sum insured else maximum limit of Rs. 1,000/-
  • Ambulance charges @0.75% else Rs. 2,500/- , whichever is lower.
  • 45 days pre hospitalization and 60 days post hospitalization charges including nursing and other medical expenses.
  • Expenses towards preventive health check for insurer, individual or group subject to maximum 1% of sum insured and at the end of each block of four claim free policies.
  • Vaccination charges at the end of block of two consecutive 365 days and 366 days for leap years. The amount is derived as 7.5% of the net premium paid by insurer in individual cases and 15 % for group plans.

The list of diseases termed in critical illness category is

  1. Cancer of Specified Severity
  2. First Heart Attack - Of Specified Severity
  3.  Open Chest CABG
  4.  Open Heart Replacement or Repair of Heart Valves
  5.  Coma of Specified Severity
  6.  Kidney Failure Requiring Regular Dialysis
  7.  Stroke Resulting In Permanent Symptoms
  8.  Major Organ /Bone Marrow Transplant
  9.  Permanent Paralysis Of Limbs
  10.  Motor Neuron Disease with Permanent Symptoms
  11.  Multiple Sclerosis with Persisting Symptoms

Basic Eligible Expenses

  • Room Rent Expenses as provided in the Hospital/Nursing Home including Hospital Registration/ Service charges.
  • Nursing Expenses during hospitalization period on the advice of Medical Practitioners for duration specified.
  • Surgeon, Anesthetist, Medical Practitioner, Consultant, Specialist fees.
  • Anesthesia, Blood, Oxygen, Operation Theatre, Surgical Appliances, Medicines & Drugs, Diagnostic Materials and X-ray, Dialysis, Chemotherapy, Radiotherapy, Cost of Pacemaker, Artificial Limbs, Cost of Organs and similar expenses.
  • Ayurveda and/ or Homeopathy and/or Unani and/or Sidha Hospitalization Expenses in line with the  limit of the Sum Insured.
  • Reasonable and customary charges incurred for Domiciliary Hospitalization, if medically necessary up to a maximum aggregate sub-limit of 20% of the sum insured.

Other Value add services available in IFFCO Tokio Health Insurance

IFFCO Tokio brings a host of value add services apart from the regular coverage. All these services are offered absolutely free of cost in any event of urgency.

    1. Medical Consultation, Evaluation and Referral
    2. Emergency Medical Evacuation
    3. Medical Repatriation
    4. Transportation to Join Patient
    5. Care and/or Transportation of Minor Children
    6. Emergency Message Transmission
    7. Return of Mortal Remains
    8. Emergency Cash Coordination.

Health Protector Plus Policy by IFFCO Tokio Health Insurance  

The policy is add on plan which can be integrated with the traditional plans to provide enhanced coverage for hospitalization expenses . The other features of this plan are

  • Can be with or without any traditional basic health plans.
  • Short Term plan for one years
  • Flexible top up option as either Top up or Super Top up
  • 8 different plans to cover the every possible aspect and situations.
  • Option to choose plan as individual basis or for group.
  • Lifetime renewal possible for those whose policy doesn’t have any breakup in between the terms.
  • Cosmic network of more than 4000 hospitals offering cashless facility.
  • No third party administrator involved in the entire process.
  • For those who are travelling in India within a radius of 150km from their domicile town , emergency assistance service is offered with no extra cost.
  • Portability scheme available to those who wants to switch over from any existing insurer.

Eligible expenses

    • Charges for Room Rent for the period of hospitalization
    • Expenses incurred Medical Practitioner/ Anesthetist, Consultant fees.
    • Expenses on Anesthesia, Blood, Oxygen, Operation Theatre, Surgical Appliances, Medicines and Drugs, Diagnostic Materials and X-ray, Dialysis, Chemotherapy, radiotherapy, Cost of Pacemaker, Artificial Limbs, Cost of transplantation of Organs and similar expenses.
    • Expenses on Vitamins and Tonics only if forming part of treatment as certified by the attending Medical Practitioner.
    • any ailments done at ayurveda and/or Homeopathy and/or Unani  hospitals recognized by Government
    • Ambulance Charges as per actual or Rs.3000/- (Three Thousand) per claim; whichever is less.
    • An additional Daily Allowance amount equivalent to 0.10% of the Sum Insured for the duration of Hospitalization towards defraying of miscellaneous expenses.
    • The above stated relevant expenses incurred for Domiciliary Hospitalization if Medically Necessary and at Reasonable and Customary Charges up to a maximum aggregate sub-limit of 20% (Twenty percent) of the Sum Insured. 

IFFCO TOKIO Health Insurance - FAQs

1. How to pay a premium? What are the modes of payment available?

The IFFCO Tokio General Insurance Company offers 4 modes of premium payment namely:

  • Cash/ checque payment at the branch
  • Online Payment
  • Mobile portal with the help of Android and iOS
  • By Post

For the online payment mode, the policyholder can pay via;

  • Credit Card,
  • Debit Card
  • Net banking


2. How can I check policy status for IFFCO TOKIO health insurance?

You can inquire from Toll free: 1800-103-1499 to know more. Please keep your policy details handy.

3. What is the policy renewal process for IFFCO TOKIO health insurance?

You can pay your renewal premium in 3 easy steps online, if you are a registered user:
Step1: Enter your Policy details to login into e-portal
Step2: Select the payment option Debit/Credit Card or Net Banking to pay
Step3: Save or print the premium deposit receipt
Alteranatively, you can renew via sms. Please SMS RENEW to 575758
Walk into nearest branch to depost cash/cheque.
Call Toll free: 1800-103-1499 to know more

4. What is the company’s process to settle claim for IFFCO TOKIO health insurance?

You can register the claim in the following steps
Step 1: Intimate IFFCO-Tokio through the toll number - 1800 103 5499 immediately on admission (not later than 7 days from the date of discharge). Please quote your Policy Certificate Number while intimating the claim.
Step 2: Avail treatment and settle all the bills with the hospital and then file a claim for reimbursement.
Step 3: Download the relevant claim form from our website request for one through our call centre.
Step 4: Submit Claim documents to your nearest branch


5. What is the policy cancellation process for IFFCO TOKIO health insurance?

You can visit the nearest branch with your policy documents to surrender. The refund will be dierctl credited into your bank and intimated to you by an SMS.

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Reviews for IFFCO TOKIO Health Insurance

TOTAL REVIEWS (4)
Surjitsingh Banal
Pune
January 30, 2016

Good Customer Co-ordination

I forgot to renew my health policy which I had from Iffco tokio general insurance. After two days they called me to renew policy and promised some new benefits. Any product of Iffco tokio is really awesome. Thanks Iffco Tokio.
Plan Name:Swasthya Kavach (wider plan+basic cover)
Agent Code:BPW01735

Girish Patel
Surat
January 29, 2016

Best plan for All

I worked with MNC and they offered me Iffco tokio health insurance. It’s been three years, premium is less and it covers my entire family. The best part is that nominee along with policy holder, both get benefitted after maturity.
Plan Name: Wider Plan - Basic
Agent Code:BPW01735

Manoj Kumar
Rewari
January 29, 2016

Cashless Offered

I work for Iffco Tokio so I get special plan and offer. Reliance health insurance covers me and my parents. They have offered cashless offer for my parents. I used to pay 6 thousand as premium. I need to pay it in every six month. It covers all existing disease and it covers of one lakh/annum.
Plan Name:Wider Plan -Basic
Agent Code:BPW01676

Dev Kudtharkar
Bangalore
January 29, 2016

Secured Family

My nephew told me about their experience with Iffco tokio Health insurance, I was inspired and I bought full family cover. It covers six members and coverage value is 3 lakhs.
Plan Name:Wider Plan - (Basic + C.I)
Agent Code:BPW01676