How to Check Cholamandalam Health Insurance Claim Status Online

Cholamandalam Health Insurance Claim Status

Cholamandalam Insurance Company offers digital services to its customers including tracking of claim status online through their website. The insured customer can log in to the official portal and check the policy claim status, provide claim intimation, and perform other necessary actions on the insurer’s website through their digital TPA services.

How to Check the Cholamandalam Health Insurance Claim Status?

Cholamandalam health insurance policyholders who wish to keep a track of their policy claim status can do so online from the insurer’s website. In addition to the health claim status, policyholders can also keep a track of their policy date, renewal status, premium receipts, etc. Cholamandalam health insurance claim status can be checked in both online and offline manner.

Cholamandalam Health Insurance at a Glance

Features	Specifications
Incurred Claim Ratio ( 2019-2020)	40.67%
Claim Settlement Ratio	95%
Network Hospitals	9000+
Policy renewability	Lifelong
Pre-existing Disease Waiting Period	3-years

Steps to Check the Cholamandalam Health Insurance Claim Status Online

Some of the simple steps that you can follow to know your Chola MS health insurance policy status are given below:

Visit the official website of Chola MS General Insurance Company
Here you need to login to the Customer Portal as shown on the dropdown on the homepage
It will redirect you to claim track-status page
On this page it will display Track Your Claim on the left-hand side
On the right-hand side of the page, you will see two options – Individual and Corporate
Select the Individual option for personal health insurance and Corporate for group health insurance
Once you select the Individual option – below this tab you need to enter the reference number in the given space or you may enter Claim Reference Number or input both fields below
After this you need to provide your Date of Birth and Policy Number
Now simple click on ‘Continue’ button to get your Chola MS health insurance policy claim number

Steps to Check the Cholamandalam Health Insurance Claim Status Offline?

To check the policy claim status the policyholders can also visit the insurer’s office or email them. Check out the ways how it can be done:

By visiting the Branch Office- You can visit the Chola MS General Insurance Company’s branch office and ask them to help you with the claim status. The representatives in the insurer’s office will ask you for the policy number and claim form. Provide all the necessary information and know your claim status.

Through Email or Phone- You can also send your claim status query to the insurer on their registered email id and customer service number. Moreover, you can speak with Policybazaar’s health insurance claim department to know your Chola MS policy claim status. To speak to our health insurance assistance team you can dial-in 1800-708-8787 (toll-free) number. You can also email them at care@policybazaar.com and get a revert for your query.

Through SMS- You can also keep a track of your health insurance policy status through the CHOLA MS SMS service. You can track your Chola MS mediclaim policy claim status by sending SMS "CHOLA" to 56677 . Similarly, you can check the policy details, like your claim number, and any other policy-related information.

FAQs

Q1. What is the procedure to check my Chola MS medical insurance plan claim status online?
Ans: The steps that you can follow to check your Chola MS medical insurance claim status online are given below:
- You can visit the Chola MS Health Insurance Company’s website and open the homepage
- In the Menu Section, you can select the Claim Option
- Now on the Claim page, there is the Claim Status Option
- You can enter your Health insurance ‘Policy Number’ and also the ‘Policy Claim Number’
- Below this, you need to enter the Search number
- Now click on ‘Submit’ and it will redirect you to another page where you can see the policy claim option
Q2. Can I visit the Chola MS General Insurance Company’s branch office to check my claim status?

Ans: If you want to check your Chola MS health insurance claim status, you can visit the nearest Chola MS General Insurance Company’s branch office. The email and office address can be found on the insurer’s official website or you can find the same in the policy wordings.
Q3. What is the toll-free number and email id of the Chola MS General Insurance Company?

Ans: The toll-free India number of Chola MS General Insurance Company’s 24-hours helpline is 1800 208 5544 and the email id for customer service is customercare[at]cholams.murugappa.com. Customers can also SMS them at Reach us by SMS "CHOLA" to 56677.