Cholamandalam Health Insurance Claim Status

Cholamandalam Insurance Company offers digital services to its customers including tracking of claim status online through their website. The insured customer can log in to the official portal and check the policy claim status, provide claim intimation, and perform other necessary actions on the insurer’s website through their digital TPA services.

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Cholamandalam Health Insurance Claim Status

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply

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    How to Check the Cholamandalam Health Insurance Claim Status?

    Cholamandalam health insurance policyholders who wish to keep a track of their policy claim status can do so online from the insurer’s website. In addition to the health claim status, policyholders can also keep a track of their policy date, renewal status, premium receipts, etc. Cholamandalam health insurance claim status can be checked in both online and offline manner.  

    Cholamandalam Health Insurance at a Glance



    Incurred Claim Ratio ( 2019-2020)


    Claim Settlement Ratio


    Network Hospitals


    Policy renewability


    Pre-existing Disease Waiting Period


    Steps to Check the Cholamandalam Health Insurance Claim Status Online

    Some of the simple steps that you can follow to know your Chola MS health insurance policy status are given below:

    • Visit the official website of Chola MS General Insurance Company
    • Here you need to login to the Customer Portal as shown on the dropdown on the homepage
    • It will redirect you to claim track-status page
    • On this page it will display Track Your Claim on the left-hand side
    • On the right-hand side of the page, you will see two options – Individual and Corporate
    • Select the Individual option for personal health insurance and Corporate for group health insurance
    • Once you select the Individual option – below this tab you need to enter the reference number in the given space or you may enter Claim Reference Number or input both fields below
    • After this you need to provide your Date of Birth and Policy Number
    • Now simple click on ‘Continue’ button to get your Chola MS health insurance policy claim number

    Steps to Check the Cholamandalam Health Insurance Claim Status Offline?

    To check the policy claim status the policyholders can also visit the insurer’s office or email them.  Check out the ways how it can be done:

    By visiting the Branch Office- You can visit the Chola MS General Insurance Company’s branch office and ask them to help you with the claim status. The representatives in the insurer’s office will ask you for the policy number and claim form. Provide all the necessary information and know your claim status.

    Through Email or Phone- You can also send your claim status query to the insurer on their registered email id and customer service number. Moreover, you can speak with Policybazaar’s health insurance claim department to know your Chola MS policy claim status. To speak to our health insurance assistance team you can dial-in 1800-708-8787 (toll-free) number.  You can also email them at and get a revert for your query.

    Through SMS- You can also keep a track of your health insurance policy status through the CHOLA MS SMS service. You can track your Chola MS mediclaim policy claim status by sending SMS "CHOLA" to 56677 . Similarly, you can check the policy details, like your claim number, and any other policy-related information.


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