Go Digit offers two types of claim settlements – cashless and reimbursement. Follow the steps to raise a claim:
- Find the nearest network hospital of Go Digit
- Get admitted to the hospital
- Notify the insurance company about the hospitalization
- In case of pre-planned hospitalization, intimate the insurer before hospital admission.
- Fill up the pre-authorization form and submit it to the hospital staff
- The pre-authorization form will be sent to Go Digit for approval.
- Once approved, obtain medical treatment.
- At the time of discharge, sign all the medical documents.
- Pay for the items/services not covered under the Go Digit policy
- The network hospital will send the hospital bill to Go Digit.
- After review, the insurance company will pay the bill amount directly to the network hospital.
- Intimate Go Digit about the hospitalization
- In case of planned hospitalization, inform the insurance provider before hospital admission.
- Obtain medical treatment
- During discharge, pay the hospital bill in full.
- Collect all the medical documents, hospital bills and receipts
Our Claim specialists in below cities will reach your hospital or home in 30 minutes to support your health insurance claim
About Digit Health Insurance
Digit health insurance is offered by Go Digit General Insurance Limited, which is a startup company launched in 2017 after being backed by Canada-based Fairfax Financial Holdings Limited. These health plans provide coverage against a wide range of medical expenses to individuals as well as families.
Go Digit General Insurance follows a simple claim process that makes it easier for policyholders to raise a claim. Moreover, the company has earned an incurred claim ratio of 48.94% in the health insurance segment for the financial year 2021-22.
Types of Go Digit Insurance Plans
The Digit health insurance plan provides comprehensive medical coverage to the insured against a wide range of medical expenses.
Features and Benefits:
- Coverage for inpatient hospitalization and domiciliary expenses are available
- Bariatric surgery, day care procedures and psychiatric illness are covered
- Personal accident cover and worldwide coverage are available
- Maternity expenses, newborn baby costs and emergency air ambulance charges are covered
- Health check-up benefit, cumulative bonus and sum insured back-up benefit are available
- Waiting period modification, network hospital discount, consumables cover and AYUSH hospitalization are available as optional covers
The Digit Health Plus plan covers the hospitalization expenses of the insured arising out of an accidental injury or illness. It comes with multiple sections allowing the policyholder to choose the coverage that they want.
Features and Benefits:
- Day care procedures, pre-post hospitalization expenses and ambulance charges are covered
- Dental treatment cover, OPD benefit and second medical opinion cover are available
- Psychiatric illness, bariatric surgery and AYUSH treatment are covered
- Maternity benefit, newborn baby cover and infertility treatment cover are available
- Critical illness cover and cancer treatment benefit are also available
- Complimentary health check-up facility is available after every claim-free year
- 100% sum insured refill benefit and cumulative bonus are also available
Digit Complete Care is an extensive health insurance plan that covers the medical expenses arising out of an accident injury.
Features and Benefits:
- Personal accident cover, including accidental death and disability, is available
- Cost of hospitalization, day care procedures and ambulance services due to an accident is covered
- OPD benefit and daily hospital cash cover is available
- Double the daily hospital cash cover is paid for ICU admission
- Coverage for ancillary expenses, including hospitalization expenses, are covered
The Digit Health Care Plus plan provides medical coverage to the insured along with an in-built deductible option.
Features and Benefits:
- Coverage for hospitalization expenses, home hospitalization and OPD benefit are available
- Road ambulance and air ambulance services availed during an emergency are covered
- Maternity benefit, infertility treatment cover and newborn baby cover are available
- Cost of critical illness treatment and cancer treatment are covered
- Daily hospital cash cover and long hospitalization cash benefit are available
- Complimentary health check-ups and sum insured refill benefits are available
- Cumulative bonus is granted for every claim-free year
- Network hospital co-payment is available as an optional cover
The Digit Total Protect plan is a personal accident insurance policy that comes with a wide range of coverage benefits for the insured to choose from.
Features & Benefits:
- Accidental death, permanent total/partial disability and accidental hospitalization are covered
- Loss of income, children’s education, child’s marriage expense and orphan benefit are available
- Cost of transportation, funeral and trauma counselling are covered
- Fracture, burns & coma benefit and adventure sports cover are available
- Critical illness cover, HIV cover and miscarriage due to accidental injury are covered
- Worldwide cover, EMI protection cover and lifestyle modification benefit are available
- Cumulative bonus is granted for every claim-free year
Key Benefits of Digit Health Insurance Plans
or select from popular citiess In case of emergency we are just a call away. Take care of your family, we will do the rest. Our claim specialists will reach your location & complete the formalties from filing the claim to documentation to coordinating with insurer, TPA & hospital. Available in New Delhi and 114+ cities View cities list ›Search Go Digit Cashless Network Hospital list
Policybazaar Claim Process
Here is the list of documents required to file a Digit health insurance claim:
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Claim FormDuly filled out Digit health insurance claim form
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Health Card/Policy CopyHealth card or a copy of health insurance policy
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Medical DocumentssHospital discharge card, doctor’s prescriptions, test reports, death summary, etc.
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Medical Bills & Payment ReceiptsMedical test and investigation reports with payment receipts, Surgeon's bills and payment receipts
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Post-hospitalization Medical ExpensesIt covers the medical expenses incurred up to 180 days after getting discharged from the hospital.
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KYC DocumentsKYC documents, such as an Aadhaar card, passport, etc.
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Legal DocumentsMLC/ FIR copy (in case of accidents)
Note: The exact list of claim documents varies from case to case. Contact the customer support team for the complete list.
The process to buy a Digit Health Insurance plan is given below:
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Visit the Health Insurance SectionGo to the ‘Health insurance’ section on Policybazaar.com
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Fill in Personal DetailsProvide necessary details like age, mobile number, city, medical history, gender, etc.
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Pay the Premium OnlineChoose your preferred Digit health insurance policy and pay the premium online
The process to renew a Digit Health Insurance plan is given below:
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Go to the Renewal SectionNavigate to the ‘Renew Your Policy’ tab on Policybazaar.com and select ‘Health Renewal’
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Verify Your IdentityEnter your registered mobile number and the OTP sent to your device
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Pay the Renewal Premium OnlineSelect the Digit health insurance policy you want to renew and pay the premium online
Take a look at the Digit Health Insurance contact number below:
| Categories | Contact Details |
|---|---|
| Toll-free No | 1800-258-5956 |
| Whatsapp No. | +91 88288 00035 |
| Customer Care Email ID | hello@godigit.com |
Digit Health Insurance: FAQs
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Q1. What is the Digit health insurance waiting period?
Ans: The various Digit health insurance waiting periods are as follows:
- Initial waiting period – 30 days
- Specific diseases waiting period – 1 to 2 years
- Pre-existing diseases waiting period – 1 to 3 years
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Q2. How can I get Go Digit health insurance hospital list?
Ans: You can get the list of network hospitals for Go Digit General insurance with your policy document issued by your insurer. Alternatively, you can also go to Policybazaar.com and check the list of Digit health insurance network hospitals for different cities in India.
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Q3. Is Digit health insurance trustworthy?
Ans: Yes. Digit health insurance plans are absolutely trustworthy as they are offered by IRDAI-registered Go Digit Health Insurance Limited. The company follows a simple yet quick claim disbursal process making it customer-friendly.
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Q. What is the advantage of selecting a policy with a duration of more than 1 year?
Ans: If one buys Aditya Birla Health Insurance for more than a year, one can save 7.5 % and 10% on the 2 and 3 years premium, respectively.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. What is a waiver of a mandatory co-pay cover?
Ans: This benefit is covered on payment of an additional premium. Therefore, any mandatory co-payment that is applicable under the Aditya Birla Activ Health Essential Plan will be waived off.
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