National Health Insurance Customer Care

National Insurance Company Limited has a robust team of customer care executives who help a customer during an emergency or claim. The team can help with lodging a claim, updating policy details, clearing doubts, resolving grievances and finding a network hospital amongst others. Customers can contact the National Health Insurance customer care team by visiting the nearest branch of the insurance company or by calling or sending an email.

National Health Insurance Customer Care Details

Take a look at the customer care details of National Health Insurance:

Specification	Details
Customer Care No.	1800 345 0330 (Toll-free) 033 6811 0000 033 2537 0070 040 2770 0011
Customer Care Email Id	customer.support@nic.co.in customer.portal@nic.co.in
Customer Care Email Id for Grievance Redressal	customer.relations@nic.co.in

Moreover, people can also visit the nearest branch office of the National Insurance Company to directly speak to the customer care team.

Customer Care Details of Policybazaar

People who have purchased their National Health Insurance policy from the website of Policybazaar Insurance Broker Private Limited can also contact the website’s customer care team for help. Given below are the customer care details of Policybazaar.com:

Specification	Details
Customer Care No. (Toll-free)	1800 208 8787 (Sales) 1800 258 5970 (Service)
Customer Care Whatsapp No.	85060 13131
Customer Care Email Id	care@policybazaar.com
NRI Helpline No.	+91 124 6656507

How Can National Health Insurance Customer Care Help a Customer?

The National Health Insurance customer care team can help prospective or existing customers with the following:

Answering queries of the customer
Lodging a health insurance claim
Resolving customer’s grievances
Health insurance renewal
Tracking the claim status
Finding nearby network hospitals
Changing the policy details

Top Branches of National Health Insurance to Contact Customer Care

Check out the following table to get the contact details of National Insurance Company branches in top cities:

City	State	Branch Address	Contact Number
Kolkata	West Bengal	NSIC Building, Plot No – 7/7 &7/8, Sector – 5, Salk Lake City, Kolkata - 700091	033 2357 6190/6228
New Delhi	Delhi	Hemkunt Tower, 6, Rajendra Place, New Delhi – 110008	011 2582 3597
Chennai	Tamil Nadu	HIG – 50, First Floor, NH-1, Maraimalai Nagar, Kancheepuram, Chennai – 603209	044 2745 2035
Bangalore	Karnataka	No 1, M-404, HRBR Layout, 3^rd Block, Kalyan Nagar, Bangalore – 560043	080 2543 1313
Mumbai	Maharashtra	607, Pearl Plaza, Andheri West, Mumbai – 400058	022 2677 1124
Chandigarh	Chandigarh	SCO-45, Sector-9D, Chandigarh – 160017	-
Hyderabad	Telangana	778/6, Punjagutta, Ameerpet, Hyderabad – 500016	040 2341 7235
Ahmedabad	Gujarat	UL 3, Sath Sangath Tower, Near Sanjivani Cross Roads, Satellite, Ahmedabad – 380025	-
Lucknow	Uttar Pradesh	78, Improvement Trust Building, Hazratganj, Lucknow – 226001	0522 2625 882
Guwahati	Assam	Basistha Road, Beltola Charialia, Guwahati – 781028	0361 2302 443

National Health Insurance Customer Care FAQs

Q1. How can I raise a National Health Insurance claim if I have been hospitalized after an accident?

Ans: If you have been hospitalized after an accident, make sure to contact the customer care team of National Insurance Company within 24 hours to raise a claim under your health insurance policy.
Q2. Do I need to submit any documents to raise a claim under my National Health Insurance policy?

Ans: Yes. You need to submit a few documents to successfully raise a claim under your National Health Insurance policy. You get the documents list from the customer care team or by going through your policy document.
Q3. How can I track the status of my National Health Insurance claim?

Ans: You can track the status of the claim filed under your National Health Insurance policy by visiting the website of the insurance company or by speaking with their customer care team.
Q4. What should I do if I want the National Insurance Company to increase my claim amount?

Ans: If you want National Insurance Company to raise your claim amount, you must contact the customer care team of the insurance company and raise a grievance.
Q5. How much time do the National Health Insurance customer care team take to resolve my grievance?

Ans: The customer care team of National Insurance Company will acknowledge your grievance within 3 days of receiving it and will resolve it within 10 days.