National Health Insurance Customer Care

National Insurance Company Limited has a robust team of customer care executives who help a customer during an emergency or claim. The team can help with lodging a claim, updating policy details, clearing doubts, resolving grievances and finding a network hospital amongst others. Customers can contact the National Health Insurance customer care team by visiting the nearest branch of the insurance company or by calling or sending an email.

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National Health Insurance Customer Care

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply

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    National Health Insurance Customer Care Details

    Take a look at the customer care details of National Health Insurance:



    Customer Care No.

    1800 345 0330 (Toll-free)
    033 6811 0000
    033 2537 0070
    040 2770 0011

    Customer Care Email Id

    Customer Care Email Id for Grievance Redressal

    Moreover, people can also visit the nearest branch office of the National Insurance Company to directly speak to the customer care team.

    Customer Care Details of Policybazaar

    People who have purchased their National Health Insurance policy from the website of Policybazaar Insurance Broker Private Limited can also contact the website’s customer care team for help. Given below are the customer care details of



    Customer Care No. (Toll-free)

    1800 208 8787 (Sales)
    1800 258 5970 (Service)

    Customer Care Whatsapp No.

    85060 13131

    Customer Care Email Id

    NRI Helpline No.

    +91 124 6656507

    How Can National Health Insurance Customer Care Help a Customer?

    The National Health Insurance customer care team can help prospective or existing customers with the following:

    • Answering queries of the customer
    • Lodging a health insurance claim
    • Resolving customer’s grievances
    • Health insurance renewal
    • Tracking the claim status
    • Finding nearby network hospitals
    • Changing the policy details

    Top Branches of National Health Insurance to Contact Customer Care

    Check out the following table to get the contact details of National Insurance Company branches in top cities:



    Branch Address

    Contact Number


    West Bengal

    NSIC Building, Plot No – 7/7 &7/8, Sector – 5, Salk Lake City, Kolkata - 700091

    033 2357 6190/6228

    New Delhi


    Hemkunt Tower, 6, Rajendra Place, New Delhi – 110008

    011 2582  3597


    Tamil Nadu

    HIG – 50, First Floor, NH-1, Maraimalai Nagar, Kancheepuram, Chennai – 603209

    044 2745 2035



    No 1, M-404, HRBR Layout, 3rd Block, Kalyan Nagar, Bangalore – 560043

    080 2543 1313



    607, Pearl Plaza, Andheri West, Mumbai – 400058

    022 2677 1124



    SCO-45, Sector-9D, Chandigarh – 160017




    778/6, Punjagutta, Ameerpet, Hyderabad – 500016

    040 2341 7235



    UL 3, Sath Sangath Tower, Near Sanjivani Cross Roads, Satellite, Ahmedabad – 380025



    Uttar Pradesh

    78, Improvement Trust Building, Hazratganj, Lucknow – 226001

    0522 2625 882



    Basistha Road, Beltola Charialia, Guwahati – 781028

    0361 2302 443

    National Health Insurance Customer Care FAQs

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