New India Assurance Health Insurance Claim Settlement Ratio

In the financial year of 2019, the insurance company had a claim settlement ratio of above 80%. This health claim ratio determines the insurer’s ability to settle your mediclaim requests. Health Insurance policies provided by the New India Assurance Co. Ltd. are highly sought after because of the extensive coverage benefits they provide.

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New India Assurance Health Insurance Claim Settlement Ratio

All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply

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    New India Health Insurance at a Glance:

    Key Features


    Network Hospitals


    Incurred Claim Ratio




    Waiting Period

    4 years

    New India Assurance Health Insurance Claim Procedure

    For processing health insurance claims in non-network hospitals, you need to follow the process as mentioned below-

    • Straightaway intimate the TPA department or desk about the illness or injury before the hospitalization
    • In case of medical emergencies, inform the New India Assurance health insurance team within 24 hours of hospitalization. Also, you need to provide –
    • All the receipts, invoices, admission and discharge certificate from the hospital
    • Medical prescriptions
    • Pathology reports as recommended by the doctor or medical advisor
    • Physician’s certificate authenticating the nature of the treatment, surgery, and operation 
    • In-hospitalization receipts including anesthesia, doctor consultation, and room charges
    • For post-hospitalization treatment, you need to submit all the required documents within 7 days of the treatment 

    In network hospitals you get a cashless claim facility by providing proof of New India Assurance Health Insurance policy, identity proof provided your claim was approved by the health insurance company. 

    Documents Required for New India Assurance Health Insurance Claims

    The documents required are listed below-

    • New India Assurance medical insuranceclaim form to be duly signed and filled
    • Medical reports, investigation reports, doctor’s prescription, and medical bills
    • Hospital bills (with hospital signatures and stamps)
    • Hospital discharge summary and report ( in original)
    • The future line of medical treatment that is required ( from the relevant doctor) 
    • If the treatment was taken in an unregistered hospital, the insurer will need the list of nurses and the number of beds that are available on the official letterhead 

    Further documentation may be required as per the claim. For more details, you can speak to our customer care team at 1800-208-8787 or email them at

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