Check Care (Religare) Health Policy Claim Status Online

Care Health Insurance was previously known as Religare Health Insurance Company. It is a specialized health insurance provider that provides health insurance services to employees of an organization, individuals, and for financial benefits as well.

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Care (Religare) Health Policy Claim Status Online

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    Ways to Check the Care Health Insurance Claim Status

    Care Health Insurance Company provides a range of health insurance products that help its customers to meet their medical expenses incurred due to hospitalization. With claim settlement ratio of approximately 95.2%, the company is making most of its claim processes online. One can check his/her Care Health Insurance policy and claim status online by following the below-mentioned simple steps:

    You can check the Care health insurance policy claim status, provide claim intimation, perform claim tracking, etc. online from the insurer’s website. Mentioned below are the ways in which you can check your Care Health Insurance Claim Status online as well as offline:

    Care Health Insurance at a Glance



    Incurred Claim Ratio ( 2019-2020)


    Network Hospitals


    COVID-19 Claims


    Cashless Claim Processing

    Approx. 2 hours

    Waiting Period for Pre-existing Illness

    2-4 years

    Steps to Check Status of Care Health Insurance Policy Online

    As a customer of Care Health Insurance Company, one can check the status of his/her health insurance policy by two methods:

    • Self Help through Website or Mobile App- You can visit the Self Help Portal to make changes in your contact details such as Address, Email ID and Mobile number. Moreover you can place request online for policy documents and also to track your Claim Request status. You can also use their Mobile App on both Google Play Store & iOS.
    • By Making a Request at Customer Portal- To check the policy claim status online you can go to the Care Health Insurance Customer Support Portaland place your request there in a hassle-free manner

    Step to Check the Care Health Insurance Claim Status By Self Help:

    One has to follow the below-mentioned steps to check Care health insurance policy claim status online through self-help:

    • Visit the official website of Care Insurance Company,
    • On the home page, go to the 'Already a Customer' drop-down menu and select 'Self Help'.
    • It will redirect you to the 'Self Help' portal on the Insurer’s website
    • You will find many options on this page, go to 'Policy Related Request' and click the 'Know Your Policy' option
    • On the page that opens, enter ‘Policy Number’ and Captcha code, and then click ‘Next’
    • Now check your Care health insurance policy status from the page that opens next

    Steps to Check Care Health Insurance Policy Claim Status Online Through Claim Genie:

    • Go to the official website of Care Insurance Company,
    • At the home page, there is a drop-down menu 'Already a Customer', click this menu and select the 'ClaimGenie’ option.
    • A new page will be opened, here you need to provide your ‘Care Health Insurance Policy Number’
    • Once it’s done you can now verify the Captcha code
    • Now click on the Next button
    • A page will open, and here one can check the status of his/her claim status

    Through Customer Support Portal:

    Here are some steps to check the claim status online through Care Health Insurance Customer Support Portal:

    • Visit the customer support portal of Care Insurance Company, i.e.,
    • On this page, one can see the option under ‘Useful Links’ as ‘Claims Tracking’ click this option.
    • On this page, you need to mention your ' Care Health Insurance Policy Number' and enter the given 'Captcha' and then click the Next button.
    • From here one can see his/her claim status directly on their website

    By following these simple steps one can check his/her Care Health Insurance (Religare Health Insurance) policy status and claim status online. The steps are simple and do not require much information to track these details. In addition to this, if one wants to buy a Care Health Insurance Policy and hence want to know more details, he/she can reach out to us at 1800-708-8787 or write to us at 


    • Q1. What is Claim Tracking in Care health insurance?

      Claim tracking involves tracking your claim status or knowing your claim status of the policy that you have purchase. During the COVID-19 pandemic, the digital services provided by the insurer are highly beneficial for the policyholders.

    • Q2.  What are the ways to check my Care health insurance policy claim status online?

      Every customer can check their Care health insurance policy claim status online through the insurer’s website. You can choose the Self-help service on the website or on the mobile app. Moreover, you can call the insurer to know the status of your policy claim that has been registered by you.

    • Q3.  How to place a request at the Care Health Insurance Customer Support Portal for my policy status?

      You can follow the below steps:

      • Visit the customer care portal of Care Insurance Company, i.e.,
      • On this page, go to the 'Make a Request' section and provide the following details:
        • The information of ‘Request Related To’.
        • Policy Number
        • Email
        • First Name
        • Last Name
        • Message and
        • Verification Code
      • Now click on the Submit button to process further

      On this page one can request to check the status of his/her health insurance policy and even can track the request from the 'Self Help' section.

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