Universal Sompo Health Insurance Claim Status

It is easier for Universal Sompo Health Insurance policyholders to check their policy claim status by visiting the Universal Sompo General Insurance Company’s website using their laptop or phone. In addition to tracking the claim status, the portal enables the users to download their medical insurance policy claim forms, check claim status, claims feedback, check TPA services and also check if there is any unclaimed amount.

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Universal Sompo Health Insurance Claim Status

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*Tax benefit is subject to changes in tax laws. Standard T&C Apply

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    How to Check the Universal Sompo Health Insurance Claim Status?

    You can track your Universal health insurance claim status in both offline and online manner. The Insurer’s website helps the policyholders to know their claim status by entering a few details such as registration number, policy number, claim number, etc. It is quick and time saving to track your policy claim status on the insurer’s website as it is easier to get results on the digitized platform.

    Universal Sompo Health Insurance at a Glance



    Incurred Claim Ratio ( 2019-2020)


    Claim Settlement Ratio


    Network Hospitals


    Pre-existing Disease Waiting Period

    2-4 years



    Steps to Check the Universal Sompo Health Insurance Claim Status Online

    If you have filed a claim for Universal Sompo Health Insurance policy and want to know the claim status of your policy then here are the steps that you can follow:

    • Firstly, you need to visit the Universal Sompo General Insurance Company’s official website
    • On the bottom of the home page, you will find the Claim Section
    • Under this section, you need to click on ‘Track Claims’
    • Once you click on it, it will redirect you to this page- https://www.universalsompo.com/Claims
    • Click on ‘Track Claims’ and a Track Claim Form will open
    • In this form you need to provide the following information
    • Contact Type- Enquiry/Claims
    • Name
    • Email id
    • Phone number
    • Comments, if any
    • Product Type i.e. Individual Health Insurance
    • Now Enter ‘Submit’
    • It will redirect you to another page where your Universal Sompo health insurance policy status will be furnished

    Steps to Check the Universal Sompo Health Insurance Claim Status Offline

    If you want to check your Universal Sompo health insurance policy claim status then you can visit the Insurer’s office or email them. How you can do it is given below:

    By visiting the Universal Sompo General Insurance Company’s Branch Office- There are a few policyholders who prefer to visit the insurer’s representative in person and find out if their claim request has been processed or not and how much time it will take. You can find the official address of the Insurance Company on your Universal Sompo health insurance policy wordings or their website. You can visit the branch nearest to your place, and carry your claim forms and other documents for the same.

    Through Email or Phone- The Insurance Company also offers the facility to track your Universal Sompo health insurance claim status via email and phone. You can send them an email with your claim number and request the status of your claim request. Alternatively, you can call them on their toll-free helpline number to know your Universal Sompo health policy claim status.  Do mention your claim number or policy number in the claim status email.

    If you want you can speak to the health claim experts at Policybazaar and know your policy claim status. You can call us at 1800-708-8787 or write an email at care@policybazaar.com. The team will get in touch with you and provide the required assistance.


    • Q1.  What are the names of the TPA’s of the Universal Sompo General Insurance Company?

      Ans: The names of the TPA’s of the Universal Sompo General Insurance Company are listed below:

      • Health India Insurance TPA Services Private Limited
      • Ericson Insurance TPA Private Limited
      • Vidal Health Insurance TPA Private Limited
      • Paramount Health Services & Insurance TPA Private Limited
      • Family Health Plan Insurance TPA Limited
    • Q2. Who can help me out with Universal Sompo Health Insurance Claim related queries?

      Ans: For Universal Sompo Health Insurance Claim related queries and to intimate a claim you can reach out to the Insurer at 1800-200-4030. On this number , you can easily check your Claim status and seek assistance for any claim-related Queries.  You can also reach out to them at ContactClaims@universalsompo.com or you can directly go to their Quick Act Claim Intimation portal to intimate a health insurance claim.

    • Q3. To whom should I reach out if I want to know the details of my Universal Sompo health insurance policy?

      Ans: Universal Sompo General Insurance has a dedicated team for insurance policy Servicing who assists their customers with any renewal or claim-related needs like knowing the policy status, online policy renewal, or understanding the policy terms and conditions. The Insurer has a dedicated team of Individuals PAN India to help you with your queries. For more details, you can visit the website and get your queries solved through their Customer Center tab.

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