Universal Sompo Health Insurance Customer Care & Toll Free Number

Universal Sompo Health Insurance Customer Care

Universal Sompo Health Insurance customer care works towards helping the customers of the insurance company in case of an emergency or assistance. They assist the customers in understanding the policy coverage, registering a claim and answering their queries as well as resolving their grievances. Existing and prospective customers can get in touch with the customer care team of the insurance company by visiting their nearest branch office or via phone and email.

Universal Sompo Health Insurance Customer Care Details

Here are the customer care details of Universal Sompo General Insurance Company:

Specification	Details
Customer Care No.	1800 22 4030 (Toll-free) 1800 200 4030 (Toll-free) 022 2763 9800/ 3913 3700
Customer Care Helpline No for Health Insurance Customers	1800 200 5142 022 3963 5200
Customer Care No. for Senior Citizens	1800 267 4030
Customer Care Email Id	contactus@universalsompo.com
Customer Care Email Id for Claims	contactclaims@universalsompo.com
Customer Care No for Grievance Redressal	grievance@universalsompo.com

People can also visit the nearest branch of Universal Sompo General Insurance Company to speak with customer care. They can also leave their contact details on the website of the insurance company to request a callback from the customer care team.

Customer Care Details of Policybazaar

If the Universal Sompo Health Insurance policy has been purchased from Policybazaar.com, the policyholder can also contact the website’s customer care team for any assistance. Take a look at the customer care details of Policybazaar Insurance Broker Private Limited below:

Specification	Details
Customer Care No. (Toll-free)	1800 208 8787 (Sales) 1800 258 5970 (Service)
Customer Care Email Id	care@policybazaar.com
Customer Care Whatsapp No.	85060 13131
NRI Helpline No.	+91 124 6656507

How Can Universal Sompo Health Insurance Customer Care Help a Customer?

The customer care team of Universal Sompo General Insurance Company will assist a customer with the following:

Answering the queries of the customers
Filing a health insurance claim
Locating a nearby network hospital
Tracking health insurance claim status
Changing details in the policy
Resolving grievances of the customers

Top Branches of Universal Sompo Health Insurance to Contact Customer Care

The following table shows the branch details of Universal Sompo General Insurance Company in top cities:

City	State	Branch Address	Contact Number
Chandigarh	Chandigarh	SCO 9, First Floor, Sector -10, Panchkula, Chandigarh – 134109	98148 45321
Mumbai	Maharashtra	101, Sapna Cooperative Housing Society, Dr SK Bole Road, Agar Bazar, Dadar West, Mumbai - 400028	81081 94862
Chennai	Tamil Nadu	G-1, No 6, Cathedral Garden Road, Nungambakkam, Chennai – 600034	89396 96623
New Delhi	Delhi	303, Third Floor, Vishal Bhawan, 95 Nehru Place, New Delhi – 110019	95996 81804
Bangalore	Karnataka	KVV Samrat, #217/A, 3^rd Main, Outer Ring Road, Kasturi Nagar, Bangalore – 560043	97393 09777

Universal Sompo Health Insurance Customer Care FAQs

Q1. Can I contact Universal Sompo Health Insurance customer care anytime?

Ans: Yes. You can contact the customer care team of Universal Sompo General Insurance Company anytime as they are available 24x7.
Q2: If I have been hospitalized for COVID-19, can I raise a claim under my Universal Sompo Health Insurance policy?

Ans: Yes. If you have been admitted to a hospital for COVID-19 treatment, you can raise a claim under your Universal Sompo Health Insurance policy. All you need to do is call the customer care team within 24 hours of getting admitted to get your claims registered.
Q3. Do I need to submit any documents to file a Universal Sompo Health Insurance claim?

Ans: Yes. You need to submit a few documents to get your Universal Sompo Health Insurance claim processed. You can either contact the customer care team of the insurance company or check your policy document to know the documents to be submitted.
Q4. How can I check the status of my Universal Sompo Health Insurance policy?

Ans: You can check the current status of your Universal Sompo Health Insurance policy by logging on to the website of the insurance company or by contacting their customer care team.
Q5. How much time will Universal Sompo Health Insurance customer care take to resolve my grievances?

Ans: In case you have filed a grievance with the Universal Sompo Health Insurance customer care, you will receive an acknowledgement within 3 business days and the complaint will be resolved within two weeks.