*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply
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Universal Sompo Health Insurance customer care works towards helping the customers of the insurance company in case of an emergency or assistance. They assist the customers in understanding the policy coverage, registering a claim and answering their queries as well as resolving their grievances. Existing and prospective customers can get in touch with the customer care team of the insurance company by visiting their nearest branch office or via phone and email.
Here are the customer care details of Universal Sompo General Insurance Company:
Specification |
Details |
Customer Care No. |
1800 22 4030 (Toll-free) |
Customer Care Helpline No for Health Insurance Customers |
1800 200 5142 |
Customer Care No. for Senior Citizens |
1800 267 4030 |
Customer Care Email Id |
contactus@universalsompo.com |
Customer Care Email Id for Claims |
contactclaims@universalsompo.com |
Customer Care No for Grievance Redressal |
grievance@universalsompo.com |
People can also visit the nearest branch of Universal Sompo General Insurance Company to speak with customer care. They can also leave their contact details on the website of the insurance company to request a callback from the customer care team.
If the Universal Sompo Health Insurance policy has been purchased from Policybazaar.com, the policyholder can also contact the website’s customer care team for any assistance. Take a look at the customer care details of Policybazaar Insurance Broker Private Limited below:
Specification |
Details |
Customer Care No. (Toll-free) |
1800 208 8787 (Sales) |
Customer Care Email Id |
care@policybazaar.com |
Customer Care Whatsapp No. |
85060 13131 |
NRI Helpline No. |
+91 124 6656507 |
The customer care team of Universal Sompo General Insurance Company will assist a customer with the following:
The following table shows the branch details of Universal Sompo General Insurance Company in top cities:
City |
State |
Branch Address |
Contact Number |
Chandigarh |
Chandigarh |
SCO 9, First Floor, Sector -10, Panchkula, Chandigarh – 134109 |
98148 45321 |
Mumbai |
Maharashtra |
101, Sapna Cooperative Housing Society, Dr SK Bole Road, Agar Bazar, Dadar West, Mumbai - 400028 |
81081 94862 |
Chennai |
Tamil Nadu |
G-1, No 6, Cathedral Garden Road, Nungambakkam, Chennai – 600034 |
89396 96623 |
New Delhi |
Delhi |
303, Third Floor, Vishal Bhawan, 95 Nehru Place, New Delhi – 110019 |
95996 81804 |
Bangalore |
Karnataka |
KVV Samrat, #217/A, 3rd Main, Outer Ring Road, Kasturi Nagar, Bangalore – 560043 |
97393 09777 |
Ans: Yes. You can contact the customer care team of Universal Sompo General Insurance Company anytime as they are available 24x7.
Ans: Yes. If you have been admitted to a hospital for COVID-19 treatment, you can raise a claim under your Universal Sompo Health Insurance policy. All you need to do is call the customer care team within 24 hours of getting admitted to get your claims registered.
Ans: Yes. You need to submit a few documents to get your Universal Sompo Health Insurance claim processed. You can either contact the customer care team of the insurance company or check your policy document to know the documents to be submitted.
Ans: You can check the current status of your Universal Sompo Health Insurance policy by logging on to the website of the insurance company or by contacting their customer care team.
Ans: In case you have filed a grievance with the Universal Sompo Health Insurance customer care, you will receive an acknowledgement within 3 business days and the complaint will be resolved within two weeks.