HDFC ERGO Health Insurance Customer Care

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      HDFC ERGO Health Insurance Customer Care

      HDFC ERGO General Insurance Company has an efficient customer service team dedicated to resolving any queries or doubts of customers effectively. The team is available for assistance 24x7 and is capable of solving issues related to health insurance claims, modifying policy details, tax certificates, grievances, understanding policy terms, etc. Customers can get in touch with HDFC ERGO health insurance customer care by calling, emailing or visiting the nearest branch of the insurance company.

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      HDFC ERGO Health Insurance Customer Care Details

      Check out the customer care details of HDFC ERGO health insurance below:

      Category Customer Care Details
      Customer Care No. 022 6242 6242 (For buying)
      022 6234 6234, 0120 6234 6234 (For service-related queries)
      Customer Care WhatsApp No. +91 8169 500 500
      Senior Citizen Helpline No. 022 6242 6226
      Women Helpline No. 022 6242 6255
      Customer Care Email Id care@hdfcergo.com
      seniorcitizen@hdfcergo.com (For senior citizens)
      nsp@hdfcergo.com (For network hospital issues)
      preauth@hdfcergo.com (For authorization issues)

      Alternatively, customers of HDFC ERGO General Insurance Company can also visit the nearest branch of the insurer and get their queries resolved.

      Customer Care Details of Policybazaar

      People who bought their HDFC ERGO health insurance policy from Policybazaar.com can also get in touch with their customer service team for any kind of assistance. Take a look at Policybazaar customer care details below:

      Category Customer Care Details
      Customer Care No. (Toll-free) 1800 208 8787 (Sales)
      1800 258 5970 (Service)
      Customer Care WhatsApp No. 85060 13131
      NRI Helpline No. +91 124 6656 507
      Customer Care Email Id care@policybazaar.com

      How Can HDFC ERGO Health Insurance Customer Care Help a Customer?

      The customer care team of HDFC ERGO General Insurance Company can help with the following:

      • Purchasing a suitable HDFC ERGO health insurance policy
      • Understanding policy terms and conditions
      • Clearing the doubts of the customers
      • Answering the questions of the customers
      • Filing health insurance claims
      • Providing the list of required documents for claim settlement
      • Taking care of any grievances raised by a customer

      Top Branches of HDFC ERGO Health Insurance to Contact Customer Care

      The following table lists the branch contact details of HDFC ERGO health insurance in top Indian cities:

      City State Branch Address Phone Number
      New Delhi Delhi Eros Tower, Ground Floor, Opposite Nehru Place Metro Station, Nehru Place, New Delhi – 110019 011 613 44 300/400
      Mumbai Maharashtra Leela Business Park, Sixth Floor, Andheri Kurla Road, Andheri East, Mumbai - 400059 022 6638 3600/99
      Bangalore Karnataka 2/1-1, Second Floor, 11th Main Road, 3rd Block, Opposite Jayanagar Club, Jayanagar, Bangalore – 560011 080 2663 8830
      Chennai Tamil Nadu Rr Towers 2, Second Floor, 94/95, TVK Industrial Estate, Guindy, Chennai - 600032 044 6669 3500
      Hyderabad Telangana 6-3-563, Mubarak Mazil, Second Floor, Erramanzil Colony, Somajiguda, Hyderabad – 500082 040 2335 9091
      Kolkata West Bengal Block-C, Fourth Floor, 22 Camac Street, Kolkata – 700016 033 4058 3400
      Chandigarh Chandigarh SCO 124-125, Sector -8, Madhya Marg, Chandigarh - 160008 0172 395 1096
      Ahmedabad Gujarat Shoppers Plaza IV, Second Floor, Opposite BSNL Telephone Exchange Road, Navarangpura, Ahmedabad – 380006 079 3988 3600
      Lucknow Uttar Pradesh Rattan Square, 20A, Vidhan Sabha Marg, Lucknow – 226001 0522 4305 560
      Patna Bihar UMA Complex, First Floor, Frazer Road, Patna – 800001 0612 2207 274

      FAQs

      Policybazaar exclusive benefits
      • 30 minutes claim support*(In 120+ cities)
      • Relationship manager For every customer
      • 24*7 claims assistance In 30 mins. guaranteed*
      • Instant policy issuance No medical tests*
      book-home-visit
      Disclaimer: Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by an insurer.

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      *We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881. Product information is authentic and solely based on the information received from the Insurer. Policybazaar is acting only as a facilitator and claims settlement shall be at the sole discretion of the Insurer. As per the Insurance guidelines, you are allowed to cancel the policy with-in 15 days from the date of Issuance of policy. For more details, please read the Plan Brochure carefully or talk to our advisor at the time of purchase.

      *All the health insurance plans cover hospitalization expenses including COVID-19 treatment cover up to the specified limits. You can also buy specific COVID-19 health insurance policies such as Corona Kavach Policy and Corona Rakshak policy.

      **All savings and online discounts are provided by insurers as per IRDAI approved insurance plans. #Tax Benefits are subject to changes in tax laws. GST Exemptions depend on fulfilment of qualification criteria and submission of relevant documents.

      *₹1748/month is the starting price for a 1 crore health insurance for an 18-year-old male, with no pre-existing diseases. Discount on renewal premium is subject to the number of wellness points earned in the health insurance policy. For more details about the plans, please read the sale brochure carefully to get upto 100% discount on renewal premium.

      *₹400/month is the starting price for ₹ 5 lakh Health insurance for a 30 year old male & 29 years old female, living in Delhi with no pre-existing diseases

      *₹541/month is the starting price for ₹ 10 lakh Health insurance for a 30 year old male & 29 years old female, living in Delhi with no pre-existing diseases

      *₹762/month is the starting price for ₹ 1 Crore Health insurance for a 30 year old male & 29 years old female, living in Delhi with no pre-existing diseases

      *₹243/month(₹ 8/day) is the starting price for a 5 lakh health insurance for a 20-year-old male, non-smoker, living in Bengaluru with no pre-existing diseases

      *₹2020/month is the starting price for ₹ 1 Cr Health insurance for a 50 year old male & 50 years old female, living in Bangalore with no pre-existing diseases rounded off to nearest 10.

      *₹390/month (₹13 per day) is starting price for 1 cr. Health insurance for 25 years old male, with pre-existing diseases, residing from tier 1 city rounded off to the nearest 10.

      *No medical tests are required unless requested by the insurer’s underwriter. In-case of pre-existing diseases relevant medical proof would be required as per the terms and condition of the policy opted.

      *The values taken for effective cost calculation are indicative values and may change as per the selected plan.

      *Coverage upto double the amount of Sum Insured is available on certain covers for a minimum plan of Rs. 5 Lakh on the first claim only to an individual of upto 45 years of age with no pre-existing diseases. The benefit is available with or without extra cost depending on the plan chosen.

      *Coverage of pre-existing diseases is provided by insurer as per their underwriting policy.

      *The scope of coverage may vary from plan to plan.

      ~Source: Google Review Rating available on:- http://bit.ly/3J20bXZ

      ##On ground claim assistance is available in 114 cities

      Tax Benefits are subject to changes in tax laws. GST Exemption depends on fulfilment of qualification criteria and submission of relevant documents as required by the insurers. For more details on risk factors, terms and conditions, please read the sales brochure and applicable rules and regulation carefully before concluding a sale.

      STANDARD TERMS AND CONDITIONS APPLY. For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale.

      Policybazaar is a registered Composite Broker |Registration No. 742, Valid till 09/06/2024, License category- Composite Broker (Life & General)| Visitors are hereby informed that their information submitted on the website may be shared with insurers.

      Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana - 122001 Contact Us | Legal and Admin Policies

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