HDFC ERGO Health Insurance Customer Care

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*Tax benefit is subject to changes in tax laws. Standard T&C Apply

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      HDFC ERGO Health Insurance Customer Care

      HDFC ERGO General Insurance Company has an efficient customer service team dedicated to resolving any queries or doubts of customers effectively. The team is available for assistance 24x7 and is capable of solving issues related to health insurance claims, modifying policy details, tax certificates, grievances, understanding policy terms, etc. Customers can get in touch with HDFC ERGO health insurance customer care by calling, emailing or visiting the nearest branch of the insurance company.

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      HDFC ERGO Health Insurance Customer Care Details

      Check out the customer care details of HDFC ERGO health insurance below:

      Category Customer Care Details
      Customer Care No. 022 6242 6242 (For buying)
      022 6234 6234, 0120 6234 6234 (For service-related queries)
      Customer Care WhatsApp No. +91 8169 500 500
      Senior Citizen Helpline No. 022 6242 6226
      Women Helpline No. 022 6242 6255
      Customer Care Email Id care@hdfcergo.com
      seniorcitizen@hdfcergo.com (For senior citizens)
      nsp@hdfcergo.com (For network hospital issues)
      preauth@hdfcergo.com (For authorization issues)

      Alternatively, customers of HDFC ERGO General Insurance Company can also visit the nearest branch of the insurer and get their queries resolved.

      Customer Care Details of Policybazaar

      People who bought their HDFC ERGO health insurance policy from Policybazaar.com can also get in touch with their customer service team for any kind of assistance. Take a look at Policybazaar customer care details below:

      Category Customer Care Details
      Customer Care No. (Toll-free) 1800 208 8787 (Sales)
      1800 258 5970 (Service)
      Customer Care WhatsApp No. 85060 13131
      NRI Helpline No. +91 124 6656 507
      Customer Care Email Id care@policybazaar.com

      How Can HDFC ERGO Health Insurance Customer Care Help a Customer?

      The customer care team of HDFC ERGO General Insurance Company can help with the following:

      • Purchasing a suitable HDFC ERGO health insurance policy
      • Understanding policy terms and conditions
      • Clearing the doubts of the customers
      • Answering the questions of the customers
      • Filing health insurance claims
      • Providing the list of required documents for claim settlement
      • Taking care of any grievances raised by a customer

      Top Branches of HDFC ERGO Health Insurance to Contact Customer Care

      The following table lists the branch contact details of HDFC ERGO health insurance in top Indian cities:

      City State Branch Address Phone Number
      New Delhi Delhi Eros Tower, Ground Floor, Opposite Nehru Place Metro Station, Nehru Place, New Delhi – 110019 011 613 44 300/400
      Mumbai Maharashtra Leela Business Park, Sixth Floor, Andheri Kurla Road, Andheri East, Mumbai - 400059 022 6638 3600/99
      Bangalore Karnataka 2/1-1, Second Floor, 11th Main Road, 3rd Block, Opposite Jayanagar Club, Jayanagar, Bangalore – 560011 080 2663 8830
      Chennai Tamil Nadu Rr Towers 2, Second Floor, 94/95, TVK Industrial Estate, Guindy, Chennai - 600032 044 6669 3500
      Hyderabad Telangana 6-3-563, Mubarak Mazil, Second Floor, Erramanzil Colony, Somajiguda, Hyderabad – 500082 040 2335 9091
      Kolkata West Bengal Block-C, Fourth Floor, 22 Camac Street, Kolkata – 700016 033 4058 3400
      Chandigarh Chandigarh SCO 124-125, Sector -8, Madhya Marg, Chandigarh - 160008 0172 395 1096
      Ahmedabad Gujarat Shoppers Plaza IV, Second Floor, Opposite BSNL Telephone Exchange Road, Navarangpura, Ahmedabad – 380006 079 3988 3600
      Lucknow Uttar Pradesh Rattan Square, 20A, Vidhan Sabha Marg, Lucknow – 226001 0522 4305 560
      Patna Bihar UMA Complex, First Floor, Frazer Road, Patna – 800001 0612 2207 274

      FAQs

      Policybazaar exclusive benefits
      • 30 minutes claim support*(In 120+ cities)
      • Relationship manager For every customer
      • 24*7 claims assistance In 30 mins. guaranteed*
      • Instant policy issuance No medical tests*
      Disclaimer: Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by an insurer.

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