Liberty General offers two types of claim settlements – cashless and reimbursement. Follow the steps to raise a claim:
- Find the nearest network hospital of Liberty General
- Get admitted to the hospital
- Notify the insurance company about the hospitalization
- In case of pre-planned hospitalization, intimate the insurer before hospital admission.
- Fill up the pre-authorization form and submit it to the hospital staff
- The pre-authorization form will be sent to Liberty General for approval.
- Once approved, obtain medical treatment.
- At the time of discharge, sign all the medical documents.
- Pay for the items/services not covered under the Liberty General policy
- The network hospital will send the hospital bill to Liberty General.
- After review, the insurance company will pay the bill amount directly to the network hospital.
- Intimate Liberty General about the hospitalization
- In case of planned hospitalization, inform the insurance provider before hospital admission.
- Obtain medical treatment
- During discharge, pay the hospital bill in full.
- Collect all the medical documents, hospital bills and receipts
Our Claim specialists in below cities will reach your hospital or home in 30 minutes to support your health insurance claim
About Liberty Health Insurance
Liberty Health Insurance is offered by Liberty General Insurance Limited. It offers a variety of impressive health insurance plans to cover all healthcare and hospitalization needs of different people, including individuals, families, senior citizens, surrogate mothers and persons with disabilities. Moreover, the insurer provides initial authorization for all cashless claims within 1 hour and final discharge authorization within 3 hours of document submission.
Types of Liberty General Insurance Plans
Liberty Health Connect plan provides comprehensive coverage at a pocket-friendly price to individuals as well as families. It comes with unique benefits, such as zero deduct cover, global cover, etc. The plan is available in five variants – E-Connect, Basic, Elite, Supreme and Supreme Plus.
Features and Benefits:
- Hospitalization expenses, including in-patient, pre and post-hospitalization, are covered
- Hospital daily cash allowance, second medical opinion and AYUSH treatment are available
- Day care treatment, road ambulance charges, and domiciliary hospitalization are covered
- Recovery benefit and nursing allowance are available under the Supreme and Supreme Plus variants.
- Restoration of the basic sum insured and free health check-ups are also available
- Optional covers, such as PED protector, global cover, zero deduct cover, vector-borne disease benefit, etc., are available
- Super booster, EMI protector benefit, reload of sum insured, and domestic travel plus benefit are also available as optional covers
- No pre-policy health check-up is required for up to 50 years
Liberty Health Connect Supra is a top-up and super top-up health insurance policy that allows the insured to claim medical expenses even after exhausting the sum insured of their base policy. However, it comes with a mandatory deductible ranging from ₹50,000 to ₹40 lakh.
Features and Benefits:
- Coverage for in-patient hospitalization and pre and post-hospitalization expenses are available
- Day care procedures, modern treatments and AYUSH treatments are covered.
- Loyalty perk and preventive care benefits are available
- Worldwide coverage, reload of sum insured and wellness & assistance program are available as optional covers
Liberty Secure Health Connect plan offers medical coverage to each member of the family at an affordable price. It comes with impressive coverage benefits, such as a daily cash allowance, a reload of the sum insured, enhanced cumulative bonus, stay fit perks, etc.
Features and Benefits:
- In-patient treatment, AYUSH treatment and road ambulance charges are covered
- Daily cash allowance, health check-up facilities and stay fit perks are available
- Pre & post-hospitalization expenses and day care procedures are covered.
- A cumulative bonus is also available for every claim-free year
- Reload of sum insured, enhanced cumulative bonus and waiver of medical expenses sub-limits are available as optional covers
- No pre-policy medical check-up is required for up to 55 years
Liberty HealthPrime Connect plan provides comprehensive coverage for a wide range of medical and hospitalization expenses. It comes with attractive covers, such as an animal bite vaccination cover, laser eye surgery, maternity cover, obesity treatment, infertility treatment, etc. The plan comes in three variants – Essential, Optimum and Optimum Plus.
Features and Benefits:
- Coverage for in-patient hospitalization, domiciliary hospitalization, and AYUSH treatment are available
- Obesity treatment, infertility treatment, day care treatment and organ donor expenses are covered
- Maternity & child care, emergency assistance services and extended policy tenure benefit are available
- Cost of laser eye surgery, second opinion and animal bite vaccination is covered
- Hospital daily cash allowance, nursing allowance and annual health check-ups are available
- Restoration of sum insured, health 360, preventive care, cumulative bonus and stay fit perks are available
- Optional covers, such as OPD cover, worldwide coverage, critical illness & personal accident cover, etc., are available
- Cumulative bonus enhancer is also available as an optional cover
Liberty Individual Personal Accident is a personal accident insurance plan that provides compensation in case of accidental death or disability of the insured. It offers global coverage against personal accident.
Features and Benefits:
- Accidental death and permanent total disability are covered
- Coverage for child education benefit and temporary total disability are available
- Cost of transportation of mortal remains and the performance of funeral ceremony is covered
- Optional covers, such as accidental hospitalization expenses, ambulance hiring charges, legal bail expenses, etc., are available
- Double indemnity, hospital daily cash, life support benefit, broken bone benefit, loan protector, etc., are also available as optional covers
Liberty Hospi-Cash Connect plan pays a fixed daily hospital cash to the policyholder to cover incidental expenses incurred during hospitalization. It comes in two variants – Hospi Cash Connect and Hospi Cash Connect Flexi, with five sub-variants under Hospi Cash Connect – Hospi Sure, Hospi Sure Optima, Hospi Sure Ultima, Hospi Sure Supreme and Hospi Sure Excel.
Features & Benefits:
- Daily hospital cash and daily hospital cash - only accident are available
- Double ICU benefit and double accident benefit are available
- Recovery benefit, convalescence benefit and restore benefit are available
- Cost of special care for listed major/minor surgeries is covered
- Double critical illness benefit and day care procedure cash are also available
- Wellness programs, special care and special limits benefits are also available
Liberty Critical Connect plan is a critical illness insurance policy designed to cover the insured against 59 critical illnesses, including those arising out of HIV/ AIDS. It provides a lump sum benefit on the diagnosis of covered critical illnesses. The plan comes in two variants – Plan A and Plan B.
Features and Benefits:
- 59 critical illnesses and those resulting from HIV/AIDS are covered
- Coverage for the second & third events under Plan A and multiple claims under Plan B is available
- Cost of second opinion/teleconsultation and AYUSH treatment is covered
- Health check-up facility after every 2 years and Health 360 cover are available
- Optional covers of loan protector and the survival period waiver are available
Liberty Sampurna Swashraya plan is designed to cover the healthcare needs of persons with disabilities, mental illnesses and HIV/ AIDS.
Features and Benefits:
- In-patient care and emergency ground ambulance are available
- Cataract treatment, modern treatment and AYUSH treatments are covered
- Coverage for dental treatments and plastic surgery due to a disease or injury are available
- Day care treatments, pre-hospitalization and post-hospitalization expenses are covered
Liberty Surro Assure plan has been specially designed to provide coverage to oocyte donors and surrogate mothers.
25 to 35 years (For oocyte donors/ surrogate mothers)
₹3 lakh (For surrogate mother)
Features and Benefits:
- In-patient treatments and day care treatments are covered
- AYUSH cover and emergency road ambulance cover are available
Key Benefits of Liberty Health Insurance
or select from popular citiess In case of emergency we are just a call away. Take care of your family, we will do the rest. Our claim specialists will reach your location & complete the formalties from filing the claim to documentation to coordinating with insurer, TPA & hospital. Available in New Delhi and 114+ cities View cities list ›Search Liberty General Cashless Network Hospital list
Policybazaar Claim Process
Here is the list of documents required to file a Liberty Health Insurance claim:
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Claim FormDuly filled and signed Liberty Health Insurance claim form
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Health Card/Policy CopyHealth card or a copy of Liberty Health Insurance policy
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Medical DocumentsHospital discharge card, doctor’s prescriptions, test reports, etc.
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Medical Bills & Payment ReceiptsAll medical bills, including hospital bills and pharmacy bills, along with payment receipts
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KYC DocumentsKYC documents to be submitted for claims above ₹1 lakh
Note: The exact list of claim documents varies from case to case. Contact the customer support team for the complete list.
The process to buy a Liberty Health Insurance plan is given below:
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Visit the Health Insurance SectionGo to the ‘Health insurance’ section on Policybazaar.com
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Fill in Personal DetailsProvide necessary details like age, mobile number, city, medical history, gender, etc.
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Pay the Premium OnlineChoose your preferred Liberty Health Insurance policy and pay the premium online
The process to renew a Liberty Health Insurance plan is given below:
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Go to the Renewal SectionNavigate to the ‘Renew Your Policy’ tab on Policybazaar.com and select ‘Health Renewal’
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Verify Your IdentityEnter your registered mobile number and the OTP sent to your device
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Pay the Renewal Premium OnlineSelect the Liberty Health Insurance policy you want to renew and pay the premium online
Explore Liberty General Health Insurance
Here are the contact details of Liberty General Insurance Limited:
| Categories | Contact Details |
|---|---|
| Toll-free No. | 1800 102 4499 1800 102 4488 (For senior citizens) |
| WhatsApp No. | 88604 02452 |
Liberty Health Insurance: FAQs
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Q1. How to pay the Liberty health insurance premium?
Ans: The premium for a Liberty health insurance policy can be paid online using a credit/debit card, UPI or net banking.
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Q2. How can I check the status of my Liberty health insurance policy?
Ans: You can either contact the nearest branch or call the toll-free number of the insurer to check the policy status. You can also send an email to the insurer to know the policy status. If you have purchased your policy from Policybazaar.com, you can contact them via phone or email to know your policy status.
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Q3. Do I get any benefits while renewing my Liberty health insurance policy?
Ans: Yes. You can get renewal benefits, such as free health check-ups, cumulative bonus, loyalty perks, stay fit perks, etc., while renewing your Liberty health insurance policy.
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Q. What is the advantage of selecting a policy with a duration of more than 1 year?
Ans: If one buys Aditya Birla Health Insurance for more than a year, one can save 7.5 % and 10% on the 2 and 3 years premium, respectively.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. What is a waiver of a mandatory co-pay cover?
Ans: This benefit is covered on payment of an additional premium. Therefore, any mandatory co-payment that is applicable under the Aditya Birla Activ Health Essential Plan will be waived off.
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