How to Check Oriental Health Insurance Claim Status Online

Oriental Health Insurance Claim Status

Oriental Insurance Company offers digital services to its customers during the lockdown, including tracking of claim status online through their website. The insured customer can log in to the official portal and check the claim status, provide claim intimation, and perform other necessary actions on the insurer’s website through their digital TPA services.

Ways to Check the Oriental Health Insurance Claim Status

Oriental health insurance policyholders are advised to keep a track of their policy claim status, after registering it. Not only health claim status, most of the members prefer to track their health insurance policy date, renewal status as well online. The claim status for Oriental health insurance plans can be tracked in both online and offline manner.

Oriental Health Insurance at a Glance

Features	Specifications
Incurred Claim Ratio ( 2019-2020)	104.97%
Claim Settlement Ratio	89%
Network Hospitals	4300+
Claim Settlement Ratio	89%
Policy renewability	Lifelong
Pre-existing Disease Waiting Period	2-4 years

How to Check the Oriental Health Insurance Claim Status Online?

Some of the simple steps that you can follow to know your Oriental health insurance policy status are given below:

Step 1- Visit the official website of the Oriental Health Insurance Company Limited

Step 2- On the home page, click on the Claim Status tab. Here you will find two TPA links i.e. TTK Healthcare Services and Raksha TPA. Click on these links

Step 3- For example, if you click on the Raksha TPA button, it will lead you to another window

Step 4- On this page, you will see multiple options. So when you scroll down the page you will see Web Enabled Services.

Step 5- Under this head, you need to click on the ‘Real time Status’ for Real-time information on Claim, ID-Cards, and Cashless status

Step 6- The page will display four options in front of you, from these you can select the ‘Get Claim Status’ Option. It will redirect you to another page

Step 7-Below the Search Claim Details, you need to enter a few important credentials/details like your Oriental Insurance Member ID, Claim Number, Employee Number, and Policy number

Step 8- Once all the information is provided click on ‘Submit’ and you will get your Oriental health insurance policy claim status displayed on the screen

How to Check the Oriental Health Insurance Claim Status Offline?

To check the policy claim status the policyholders can also visit the insurer’s office or email them. Check out the ways in which it can be done:

Visit the Branch Office- While most of the customers now prefer to check their policy claim status online, a few still prefer to visit the insurer’s branch office for tracking their claim status and other real-time updates.

You can find the list of branch offices on the insurer’s website and find the one that is located nearest to you. When visiting the insurer’s office do not forget to carry your policy documents.

Through Email or Phone- Another way of checking your policy status offline via email or phone is calling the customer service department of the Oriental Insurance Company. You can also write to the insurer and you will get a call or email reverts to address your query. Do not forget to mention your health insurance policy number in the mail copy.

Moreover, you can call the Policybazaar’s health insurance claim department to know your policy claim status. To speak to Policybazaar’s team you can dial in 1800-708-8787 (toll-free) number. You can also email us at care@policybazaar.com and we will provide you the required assistance.

FAQs

Q1. Can I check the Oriental health insurance policy claim status online?

Ans: Yes, you can check the Oriental health insurance policy claim status through their TPA’s digital services on their website. You can opt for TTK Healthcare Services and Raksha TPA.
Q2. What is the procedure to check my oriental medical insurance plan claim status online?
Ans: The steps to check your oriental medical insurance claim status online are given below:
- On the home page, you need to click on the Claim Status tab. Now click on the TPA links
- Scroll down the page below Web Enabled Services
- Here select the ‘Real time Status’
- Now select the ‘Get Claim Status’ Option. It will redirect you to another page
- Below the search claim details, you enter your Oriental Insurance Member ID, Claim Number, Employee Number, and Policy number
- Once all the information is provided click on ‘Submit’ and check your policy status
Q3.Can I visit the Oriental Insurance Company’s branch office to check my claim status?

Ans: Yes, you can visit the Oriental Insurance Company’s branch office to check my claim status. You can find the insurer’s address and email on their website or in your policy wordings.

Policybazaar exclusive benefits

30 minutes claim support*(In 120+ cities)
Relationship manager For every customer
24*7 claims assistance In 30 mins. guaranteed*
Instant policy issuance No medical tests*

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Disclaimer: The list mentioned is according to the alphabetical order of the insurance companies. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website www.irdai.gov.in

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