Oriental Health Insurance Claim Status

Oriental Insurance Company offers digital services to its customers during the lockdown, including tracking of claim status online through their website. The insured customer can log in to the official portal and check the claim status, provide claim intimation, and perform other necessary actions on the insurer’s website through their digital TPA services.

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Oriental Health Insurance Claim Status

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply

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    Ways to Check the Oriental Health Insurance Claim Status

    Oriental health insurance policyholders are advised to keep a track of their policy claim status, after registering it. Not only health claim status, most of the members prefer to track their health insurance policy date, renewal status as well online. The claim status for Oriental health insurance plans can be tracked in both online and offline manner.

    Oriental Health Insurance at a Glance



    Incurred Claim Ratio ( 2019-2020)


    Claim Settlement Ratio


    Network Hospitals


    Claim Settlement Ratio


    Policy renewability


    Pre-existing Disease Waiting Period

    2-4 years

    How to Check the Oriental Health Insurance Claim Status Online?

    Some of the simple steps that you can follow to know your Oriental health insurance policy status are given below:

    Step 1- Visit the official website of the Oriental Health Insurance Company Limited

    Step 2- On the home page, click on the Claim Status tab. Here you will find two TPA links i.e. TTK Healthcare Services and Raksha TPA. Click on these links

    Step 3- For example, if you click on the Raksha TPA button, it will lead you to another window

    Step 4- On this page, you will see multiple options. So when you scroll down the page you will see Web Enabled Services.

    Step 5- Under this head, you need to click on the ‘Real time Status’ for Real-time information on Claim, ID-Cards, and Cashless status

    Step 6- The page will display four options in front of you, from these you can select the ‘Get Claim Status’ Option. It will redirect you to another page

    Step 7-Below the Search Claim Details, you need to enter a few important credentials/details like your Oriental Insurance Member ID, Claim Number, Employee Number,  and Policy number

    Step 8- Once all the information is provided click on ‘Submit’ and you will get your Oriental health insurance policy claim status displayed on the screen

    How to Check the Oriental Health Insurance Claim Status Offline?

    To check the policy claim status the policyholders can also visit the insurer’s office or email them.  Check out the ways in which it can be done:

    Visit the Branch Office- While most of the customers now prefer to check their policy claim status online, a few still prefer to visit the insurer’s branch office for tracking their claim status and other real-time updates.

    You can find the list of branch offices on the insurer’s website and find the one that is located nearest to you. When visiting the insurer’s office do not forget to carry your policy documents.

    Through Email or Phone- Another way of checking your policy status offline via email or phone is calling the customer service department of the Oriental Insurance Company. You can also write to the insurer and you will get a call or email reverts to address your query. Do not forget to mention your health insurance policy number in the mail copy.

     Moreover, you can call the Policybazaar’s health insurance claim department to know your policy claim status. To speak to Policybazaar’s team you can dial in 1800-708-8787 (toll-free) number.  You can also email us at care@policybazaar.com and we will provide you the required assistance.


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