Q1. How can I check my HDFC ERGO claim status?

Ans: You can check the status of your HDFC ERGO health insurance claim by visiting the insurerâs website or getting in touch with their customer support team. If you raised the claim through Policybazaar.com, you can visit their website or contact their customer care team to know the claim status.

Q2. Can I check the HDFC ERGO claim status by claim number?

Ans: You can check the status of your HDFC ERGO health insurance claim using your policy number. However, you must keep the claim number handy in case the customer representative asks for it.

Q3. What is the HDFC ERGO claim intimation number?

Ans: The claim intimation number for HDFC ERGO health insurance is 022 6234 6234 and 0120 6234 6234. You can also contact them via WhatsApp on 8169 500 500.

Q4. How much time does HDFC ERGO take to settle my claims?

Ans: The HDFC ERGO General Insurance Company takes about 2 hours to process cashless claims after receiving all the documents. On the other hand, reimbursement claims are processed within 7 days of receiving the documents.

Q5. How does HDFC ERGO pay the claim amount?

Ans: The HDFC ERGO General Insurance Company will pay you the claim amount via NEFT.

How to Check HDFC ERGO Health Insurance Claim Status?

Claiming a health insurance policy is essential to get financial assistance from the insurance company during a medical emergency. Once a claim is raised, the insurer verifies all the documents and crosschecks the coverage before deciding on claim settlement. If that takes time, policyholders can always check the status of their claims. Read on to know how to check HDFC ERGO health insurance claim status.

Steps to Check HDFC ERGO Health Insurance Claim Status Online

Follow the steps given below to check the HDFC ERGO health insurance claim status online:

Through Insurer’s Website:

Visit the insurer’s website and click on the ‘Help’ icon at the top right corner of the page
Select the ‘Track Claim’ option
Authenticate yourself by entering your policy number/ mobile number/ email id
Enter the OTP received on your registered phone number/email id
The status of your HDFC ERGO health insurance claim will be displayed.

Through Policybazaar:

Customers of Policybazaar who raised their HDFC ERGO health insurance claim through Policybazaar can check its status by following the steps mentioned below:

Visit Policybazaar.com and sign in by entering your mobile number & the OTP
Go to the ‘My Account’ section on the top right corner of the page and select ‘My Policies’
Scroll down to the ‘Manage Claim’ section
The current status of your HDFC ERGO health insurance claim will be shown.

How to Check HDFC ERGO Health Insurance Claim Status Offline?

Policyholders of HDFC ERGO health insurance can check their claim status offline by contacting the customer care team of the insurance company. They can also visit the nearest HDFC ERGO General Insurance Company branch to know the claim status.

If the claim was raised through Policybazaar.com, then the policyholder can get in touch with their customer support team to know the claim status.

You must check HDFC ERGO Health Insurance Customer Care details to know your claim status offline.

FAQs

Q1. How can I check my HDFC ERGO claim status?

Ans: You can check the status of your HDFC ERGO health insurance claim by visiting the insurer’s website or getting in touch with their customer support team. If you raised the claim through Policybazaar.com, you can visit their website or contact their customer care team to know the claim status.
Q2. Can I check the HDFC ERGO claim status by claim number?

Ans: You can check the status of your HDFC ERGO health insurance claim using your policy number. However, you must keep the claim number handy in case the customer representative asks for it.
Q3. What is the HDFC ERGO claim intimation number?

Ans: The claim intimation number for HDFC ERGO health insurance is 022 6234 6234 and 0120 6234 6234. You can also contact them via WhatsApp on 8169 500 500.
Q4. How much time does HDFC ERGO take to settle my claims?

Ans: The HDFC ERGO General Insurance Company takes about 2 hours to process cashless claims after receiving all the documents. On the other hand, reimbursement claims are processed within 7 days of receiving the documents.
Q5. How does HDFC ERGO pay the claim amount?

Ans: The HDFC ERGO General Insurance Company will pay you the claim amount via NEFT.