How to Check HDFC ERGO Health Insurance Claim Status?

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      How to Check HDFC ERGO Health Insurance Claim Status?

      Claiming a health insurance policy is essential to get financial assistance from the insurance company during a medical emergency. Once a claim is raised, the insurer verifies all the documents and crosschecks the coverage before deciding on claim settlement. If that takes time, policyholders can always check the status of their claims. Read on to know how to check HDFC ERGO health insurance claim status.

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      Steps to Check HDFC ERGO Health Insurance Claim Status Online

      Follow the steps given below to check the HDFC ERGO health insurance claim status online:

      Through Insurer’s Website:

      • Visit the insurer’s website and click on the ‘Help’ icon at the top right corner of the page
      • Select the ‘Track Claim’ option
      • Authenticate yourself by entering your policy number/ mobile number/ email id
      • Enter the OTP received on your registered phone number/email id
      • The status of your HDFC ERGO health insurance claim will be displayed.

      Through Policybazaar:

      Customers of Policybazaar who raised their HDFC ERGO health insurance claim through Policybazaar can check its status by following the steps mentioned below:

      • Visit and sign in by entering your mobile number & the OTP
      • Go to the ‘My Account’ section on the top right corner of the page and select ‘My Policies’ 
      • Scroll down to the ‘Manage Claim’ section
      • The current status of your HDFC ERGO health insurance claim will be shown.

      How to Check HDFC ERGO Health Insurance Claim Status Offline?

      Policyholders of HDFC ERGO health insurance can check their claim status offline by contacting the customer care team of the insurance company. They can also visit the nearest HDFC ERGO General Insurance Company branch to know the claim status. 

      If the claim was raised through, then the policyholder can get in touch with their customer support team to know the claim status. 

      You must check HDFC ERGO Health Insurance Customer Care details to know your claim status offline.


      Policybazaar exclusive benefits
      • 30 minutes claim support*(In 120+ cities)
      • Relationship manager For every customer
      • 24*7 claims assistance In 30 mins. guaranteed*
      • Instant policy issuance No medical tests*
      Disclaimer: Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by an insurer.

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