TATA AIG Bike Insurance Claim

TATA AIG General Insurance Company provides its customers with an easy and seamless claim settlement process and has assisted thousands of its customers in riding their bikes without any worry. The insurer has a claim settlement ratio above 90% that reflects positively on its claim paying abilities. You can file a bike insurance claim with the insurer after an accident if you wish to get compensated for your own damages or third party damage.

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How to File TATA AIG Bike Insurance Claim?

TATA AIG Bike Insurance provides free repairs and replacement of the insured bike in its network garages. The company will bear the cost of these repairs, thus settling the claim without involving any cash. Here are the simple steps to be followed to file cashless bike insurance claims:

1. Reach out to the customer support

The policyholder needs to contact the Insurer and inform them about the accident soon after. You need to provide them with the necessary details as asked by them. Contact them to start the process of a cashless claim by giving a call at the toll-free number or sending SMS “CLAIMS” to 5616181.

The claim process can be initiated from the Policybazaar website also. Enter the vehicle and policy details in the form provided. The insured person also needs to note down the number of the other vehicle. They can also collect the details of witnesses.

2. Claim Registration: The Company will appoint a representative who will contact the policyholder within 48 hours of claim intimation. Once the claim is registered, you will get a registration number for your claim. You will also be informed about the steps he needs to follow next.

3. Towing service: The customer can request in writing with the company to assist in vehicle towing services. The insurer may also cover towing expenses in case of specific add-on cover.

4. Repairs and Survey: The insurer will also dispose of an inspector who will be in charge of the vehicle assessment and the extent of damage sustained by it. The surveyor will also ask for all the necessary documents required before starting the repairs at a garage. The holder is required to keep his documents ready and hand them over when asked.

5. Claim Settlement

After assessing all the damage and confirming the liability, the insurer will pay for your bike's repair expenses to the network garage minus the deductibles. Thus, the claim can be settled without cash.

How to File TATA AIG Bike Insurance Reimbursement Claim?

Here are the simple steps to be followed to file bike insurance reimbursement claims:

1. Registering a Claim

Call the toll-free number to talk to the customer care executive and file a claim request. You can provide the customer care executive with all the necessary details of the accident. One can also file the claim on the website. After the request is accepted, they will be provided with a claim reference number.  One can keep it safe for further processes. One also needs to collect all the necessary documents as intimated. They can download and fill up the claim form from the website.

2. Vehicle Repairs

After the completion of registration, the insurer will appoint an inspector to assess the damage. It is only after the inspection that the customer can take their bike for repairs to the nearest garage.

3. Documentation

The policyholder needs to submit a set of documents to the appointed inspector, like a claim form and certificate of claim registration.

4. Reimbursement of Claim

The next step is to send the bike to a garage for repairs. You will need to take care of the bills there from your own pocket. You can collect all the bills and receipts as proof and produce them at the time of reimbursement, along with other documents. The insurer will deduct any amount from the deductibles and finally disburses the claim amount to the insured.

Documents required at the time of Claim

The list of documents required at the time of claim settlement is given below:

  • A complete claim form and signed properly
  • Registration certificate or (RC)
  • Driving License
  • Copy of FIR if applicable
  • Original receipts and bills for reimbursement claim

Reasons for TATA AIG Bike Insurance Claim Rejection

TATA AIG General Insurance has predefined a set of conditions that the policyholder must fulfil in order to be considered for claim settlement. Below mentioned are a few common claim rejection reasons:

  • Incomplete or improperly filled claim form
  • Any act of carelessness, negligence, and rash driving
  • Intoxication
  • The driver was driving without RC or DL
  • Any incorrect information or mismatch with the claim form. It would be rendered as fraud if the holder provided the wrong information at the time of inception.
  • Delay in informing the insurer about the accident
  • In case one is a second-hand vehicle owner without ownership in his name.
  • When you do not report the damage or accident to the company before getting your bike repaired
  • Inactive policy when the accident occurred
  • Improper functioning of the vehicle parts
  • Insufficient details present to process the claim


Disclaimer: Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by an insurer.
Average Rating
(Based on 36 Reviews)

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TATA AIG Bike Insurance Claim Reviews & Ratings

4.8 / 5 (Based on 36 Reviews)
(Showing Newest 10 reviews)
Bhubaneswar, October 09, 2021
Excellent service
If I talk about my experience with Policybazaar, it has been great so far. It has been a long time since I am using the Tata aig bike plan that I bought from Policybazaar. I have received excellent service since the beginning. Completely satisfied with my plan
Jalandhar, October 09, 2021
Remarkable services
I have received noteworthy services from Policybazaar during the renewal of Tata aig plan which I bought for my bike last year. This was the first renewal so I was not aware of the process. So I took the help of a customer service executive for the renewal.
Kolkata, October 09, 2021
Financial support
Thanks to Policybazaar for giving a great suggestion. i got financial assistance when my bike got damaged. Policybazaar provided me all the facilities, which were promised when I was taking Tata aig Two Wheeler Insurance from here.
Dhanbad, August 18, 2021
Easy to manage
Policy bazaar offered me a great deal for my vehicle. I bought Tata AIG two wheeler policy which was easy to buy online.policy bazaar has easier payment method which is quite good. i liked the proffesionalism and supportive nature in the team. i found easy to manage with the policy bazaar.
Moradabad, June 04, 2021
Comprehensive cover
I recently bought Tata AIG two wheeler insurance after comparing it with five other plans. I was able to do so through policybazaar. Everything went very smoothly and I got comprehensive coverage for me and my bike. Thank you Tata AIG and policybazaar.
Hardoi, June 04, 2021
Insurance company change
Last year I changed my two wheeler insurance company to Tata AIG. It was an easy process for getting good benefits and better claim settlement ratio. Thank you policybazaar for assisting.
Jaipur, June 04, 2021
No claim bonus
Three years ago I bought Tata AIG bike insurance plan and I have been renewing it since then. I also received no claim bonus last year. Thank you policybazaar for your easy online services.
J.n.prasad, October 12, 2020
More exposure
I have insured my two wheeler with the help of tata aig two wheeler insurance policy from the policybazaar. I have got to know about different plans and the policies. Thank you policybazaar.
Vadgaon, September 28, 2020
Natural calamities
I have taken the tata aig two wheeler insurance policy from the policybazaar. It has given me the coverage related to natural calamities and other things. Thank you team policybazaar.
Quilandy, September 24, 2020
Best plans
I have recently got the taat aig two wheeler insurance policy from the policybazaar. It is really amazing plan which I got. Thank you team policybazaar.

^The renewal of insurance policy is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. Actual time for a transaction may vary subject to additional data requirements and operational processes.

^The buying of Insurance policy is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. Actual time for transaction may vary subject to additional data requirements and operational processes.

#Savings are based on the comparison between highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB.

*TP price for less than 75 CC two-wheelers. All savings are provided by insurers as per IRDAI-approved insurance plan. Standard T&C apply.

*Rs 538/- per annum is the price for third party motor insurance for two wheelers of not more than 75cc (non-commercial and non-electric)

#Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB.

*₹ 1.5 is the Comprehensive premium for a 2015 TVS XL Super 70cc, MH02(Mumbai) RTO with an IDV of ₹5,895 and NCB at 50%.

*Rs 457/- per annum (1.3/day) is the price for the third-party motor insurance for private electric two-wheelers of not more than 3KW (non-commercial). Premium is payable on an annual basis