ZUNO (formerly Edelweiss) Bike Insurance Claim
The ZUNO (formerly Edelweiss) General Insurance Company Ltd. covers you from damages that have occurred to your own vehicle or third party in an unforeseen event. The damages covered by the policy depend on the plan that you have chosen. A third-party plan covers the damages incurred to a third party in a road accident by the insured. On the other hand, a comprehensive plan will cover your damages and the third party's damages.
Documents Required to Raise a ZUNO (formerly Edelweiss) Bike Claim
A policyholder or policy buyer must know what documents they must submit in case they have to request a claim. Therefore, the documents required to file a ZUNO (formerly Edelweiss) bike insurance claim are as follows-
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For Accidental Claims
- Claim form appropriately signed by the insured
- Registration certificate copy of the bike
- Driving license
- FIR copy
- Repair estimate
- Repair bills and payment proof or discharge
- Voucher
- Documents required by AML guidelines
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For Theft Claims
- Claim form appropriately signed by Insured
- Original policy document
- Original registration certificate
- All original keys, the service booklet, the warranty card, and the original purchase invoice.
- Police Panchanama or FIR and final report or non-traceable report.
- Acknowledged copy of the letter addressed to RTO (Regional Transport Office) intimating theft and forming 'NON-USE'.
- RTO transfer papers duly signed
- Consent for agreed claim settlement value from your side and the financier.
- NOC from the financier if the claim is to be settled in your favor
- The Subrogation letter, indemnity bond, and the discharge voucher
- Documents required by AML guidelines
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For Personal Accident Claims
- Death certificate
- Post-mortem report
- Legal heir certificate
- Certificate of disablement, in case of permanent partial disability
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For Third-Party Claims
- Insurance policy copy
- Claim form duly signed
- Police FIR copy
- Registration certificate copy
- Driving license copy
- MACT/Legal notice
- Claimant details
- Supporting documents
ZUNO (formerly Edelweiss) Third-Party Bike Insurance Claim Process
If you want to file a cashless claim for your ZUNO bike insurance, follow the below steps-
- Step 1– Contact your insurer and request a claim. You can call them, or you can email them about the claim request.
- Step 2– File an FIR at a police station in case of theft or an accident since it is mandatory for these types of events.
- Step 3– Send your bike to an authorized network garage of your insurer. The insurance company now will send a surveyor to verify and analyze the situation and prepare an assessment report for the insurer.
- Step 4– Repair your bike/ two-wheeler and collect the bills since these bills will be required to get your claim accepted by the insurance company.
- Step 5– Now submitted all the documents to your insurer. They will verify everything and will conclude whether to accept your claim or reject it.
Common Reasons for Bike Insurance Claim Rejections
The common reasons for claim rejections at ZUNO (formerly Edelweiss) bike insurance are as follows-
- Driving without a license- You must possess a valid driving license while riding your bike; otherwise, your claim will be rejected.
- Drunk driving- If you were riding your bike in an intoxicated state, and any accident happens, then your claim will be rejected.
- Policy exclusions- No coverage for exclusions or perils mentioned in the bike insurance online documents. For example, if you have a third-party bike insurance policy and request a claim for damages that have occurred to your bike, your claim will be rejected unless you have a ‘standalone own-damage policy’ with it.
- Learner’s License- If you hold a learner's license while riding your bike with someone who has a valid driving license sitting in the passenger seat. Otherwise, your claim will be rejected.
ZUNO (formerly Edelweiss) Bike Insurance No-claim-Bonus
A no-claim bonus or NCB is a reward in the form of a discount on the premium offered by the insurance company if no claims were raised in the policy period.
FAQs
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Q1. What is a claim settlement ratio?
Ans: The claim settlement ratio is the percentage of claims settled in a year out of the total claims raised. -
Q2. What is ZUNO (formerly Edelweiss) cashless bike insurance claim?
Ans: In a cashless claim, the insurer directly to the garage where you have got your two-wheeler repaired will provide the payment for the repair. -
Q3. How to recognize cashless garages or network garages of ZUNO (formerly Edelweiss)?
Ans: You can either directly contact your insurer i.e. ZUNO (formerly Edelweiss) or else check the list of cashless garages on their website.
^The renewal of insurance policy is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. Actual time for a transaction may vary subject to additional data requirements and operational processes.
^The buying of Insurance policy is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. Actual time for transaction may vary subject to additional data requirements and operational processes.
#Savings are based on the comparison between highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB.
*TP price for less than 75 CC two-wheelers. All savings are provided by insurers as per IRDAI-approved insurance plan. Standard T&C apply.
*Rs 538/- per annum is the price for third party motor insurance for two wheelers of not more than 75cc (non-commercial and non-electric)
#Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB.
*₹ 1.5 is the Comprehensive premium for a 2015 TVS XL Super 70cc, MH02(Mumbai) RTO with an IDV of ₹5,895 and NCB at 50%.
*Rs 457/- per annum (1.3/day) is the price for the third-party motor insurance for private electric two-wheelers of not more than 3KW (non-commercial). Premium is payable on an annual basis