HDFC Term Insurance Customer Care

Note: Know more about what is term insurance first before reading this article.

HDFC Life Term Insurance - Customer Support

HDFC Life Term Insurance offers various means for people to get in touch with their customer support through HDFC customer care number, emails, and WhatsApp. Some of them are as follows:

1. For Existing Policyholders

   HDFC customer care is available in both online and offline services. offers their existing policyholders special customer support. You can get in touch by any of the following methods: 

   • HDFC Term Insurance Customer Care - Call

     Service-related query: 022 68446530 

     Senior Citizens: +91 8000006607

     (On Monday to Saturday from 10 AM to 7 PM)

     NRI customers: +91 89166 94100

     (On Monday to Saturday from 10 AM to 7 PM)

   • HDFC Term Insurance Customer Care - Email ID

     Service-related query: service@hdfclife[dot]com

     NRI customer services: nriservice@hdfclife[dot]com

   • HDFC Term Insurance Customer Care - Master QR Code

     Scan the QR Code available on the company’s website to make online payments, register for auto-debit, check policy status, and update policy details.

   • HDFC Term Insurance Customer Care - Chat Services

     You can get in touch with the company’s virtual assistant ‘Elle’ for immediate responses to your policy-related queries.

   • HDFC Term Insurance Customer Care WhatsApp Number

     Now you can chat with the HDFC term insurance chatbot ‘Etty’ in your preferred language. Just say ‘Hi’ on the following number:

     WhatsApp Chatbot: +91 8291 890 569

   • HDFC Term life insurance Customer Care - Video Servicing

     Submit your name, policy number, and date of birth to reach the branch via video call.

2. For Customers wanting to Buy New Plan

   If you need help buying an HDFC term insurance plan you can reach out on

   • HDFC Term Insurance Customer Care - Call

     HDFC term insurance customer care toll-free number: 1800-266-9777

     (Monday - Sunday from 9 AM to 9 PM)

     For NRI customers: +91-89166 13503

     (All Days)

   • HDFC Term Insurance Customer Care - Email ID

     You can email at buyonline@hdfc[dot]in

   • HDFC Term Insurance Customer Care - Schedule a Call

     You can request a callback by submitting your name, contact number, and type of insurance online using the schedule a call option on the official website.

   • HDFC Term Insurance Customer Care - Give Missed Call

     You can request customer service by giving a missed call on the following number.

     Give a missed call: +91-9980970424

     (Monday - Sunday from 9 AM to 9 PM)

   • HDFC Term Insurance Customer Care - WhatsApp

     You can contact the company’s chatbot by texting ‘Hi’ on the following number

     Whatsapp: +91 8291-890-569

3. Insurance Advisor 

   You can contact our HDFC insurance advisor, who can assist you in resolving your queries and clearing your policy-related issues.

4. Branch Locator

   The official website offers a branch locator, where you can enter your state and city to find the nearest HDFC life insurance branch.

5. Contact Relationship Manager

   For in-person customer assistance, you can get in touch with the relationship manager by submitting an online form including your name, address, mobile number, state, city, and insurance plan type.

Why Choose HDFC Term Insurance Customer Care Support?

When it comes to customer service, HDFC Term Insurance Customer Care stands out due to its efficient, multi-channel approach. Whether you are an existing policyholder or a new customer, here are some reasons why you should rely on their customer care services:

1. Comprehensive Assistance

   From helping you choose the right policy to resolve any issues with your existing plan, HDFC Term Insurance Customer Care ensures you receive end-to-end assistance.

2. 24x7 Accessibility

   With self-service options like WhatsApp chatbots, virtual assistants, and online tools, you can access their support anytime, anywhere.

3. Dedicated Services for NRIs and Senior Citizens

   Specialized channels cater to NRI customers and senior citizens' unique needs, ensuring personalized attention and prompt resolutions.

4. Secure Transactions

   HDFC Term Insurance Customer Care provides a secure and hassle-free way to manage your policies by using tools like the Master QR Code for payments and updates.

5. Multilingual Support

   Their chatbot ‘Etty’ and other channels offer assistance in multiple languages, making it easier for customers from diverse backgrounds to communicate effectively.

6. Easy Branch Access

   If you prefer in-person service, their branch locator and relationship manager services simplify the process of connecting with the nearest HDFC Life office.

7. Transparent Communication

   Whether it’s through emails, phone calls, or video servicing, HDFC Customer Care ensures clear, professional, and transparent communication for all queries.

8. Customized Support for New Customers

   For individuals seeking new policies, HDFC Life Insurance Customer Care provides detailed guidance and personalized recommendations based on your financial needs and life goals.

Final Thoughts

HDFC Term Insurance Customer Care ensures a smooth experience for existing customers and those looking to purchase a new policy. With various digital self-service options available 24x7, the company makes managing or inquiring about your policy easy.

Note: Check all the best term insurance plan in India.

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