HDFC Life Insurance Customer Care

HDFC Life Insurance is one of the most trusted insurance companies in India. It is known for offering a wide range of insurance plans that cover every stage of life. The company offers customers multiple ways to get help, both online and in person, so that policyholders can receive assistance quickly and efficiently. You can reach HDFC Life's customer service team by phone, email, chat, or in person at one of their branches. You can check the details of your policy, pay your premiums, update your information, or file a claim using any of these ways. This is a quick way to get in touch with HDFC Life Insurance customer service for help.

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12.02 Crore Registered Consumer

5.9 Crore Policies Sold

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₹1 Crore Life cover starting from ⁺

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How to Get in Touch with the HDFC Life Insurance Customer Care?

You can get in touch with the customer care of HDFC Life Insurance in the following ways:

HDFC Life Insurance Customer Care Toll Free Number - Call
If you are an existing life or term insurance policyholder, you can call at 022-68446530 (Mon-Sat 10 am to 7 pm IST).
NRI customers can call at 89166 94100 (Mon-Sat 10 am to 7 pm IST)*You need not add any country code, e.g. +91 or 00

HDFC Life Insurance Customer Care - WhatsApp
To receive assistance on WhatsApp regarding your life insurance policy, text “Hi” to 8291 890 569.

HDFC Life Insurance Customer Care - Email
To receive help regarding any service-related query, mail us at service@hdfclife[dot]com.
NRIs can mail at nriservice@hdfclife[dot]com.
Additionally, you can also contact Policybazaar’s Insurance Advisor to receive help regarding your HDFC term insurance or life insurance policy or avail Policybazaar’s Dedicated Claim Assistance Program to solve your doubts and queries.

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 13/day⁺

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day⁺

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day⁺

HDFC Life Branch Locator

If you prefer speaking to someone face-to-face, the branch locator on HDFC Life’s website makes it easy to track down the nearest office. Head to the Contact Us page, type in your city or PIN code, and you’ll get the address, phone details and working hours of nearby branches. It’s handy when you want to drop off documents, sort out a policy query or book a quick appointment at a local centre.

The HDFC Life Virtual Assistant: Etty.

You can get help with any questions you have about your policy from Etty, HDFC Life's virtual assistant, 24/7 on the website and WhatsApp. You don't have to call customer service to find out how your policy is doing, pay your premiums, download receipts, or keep track of your claim. Etty can help you with all of these things. It's a fast and simple way to get help with service whenever you need it.

HDFC Standard Life Customer Care SMS Service:

The company has also set up an SMS service for new individuals and NRI customers who wish to learn more about HDFC Standard Life insurance products. Customers can send a pre-written SMS message to a specific number to get information about the various life insurance products available. To use this option, send the text "LIFE" to 56161 from your mobile phone.

HDFC Standard Life Customer Care Call Back Facility:

If you want to buy an HDFC Standard Life insurance policy but can't reach the customer service team by phone, you can now request a callback to get the information. To use this option, just go to the HDFC Standard Life website and click on "Contact Us." When you get there, find the "Have Us Call You" section and click on "Get A Call Back." After that, you'll be taken to a new page where you'll need to enter your name, phone number, and email address. You also need to choose the type of plan you want to ask about from the drop-down menu. Next, click on the CAPTCHA box and enter the information. You can only use this service between 9:00 AM and 9:00 PM IST.

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₹1 CRORE

Term Plan Starting @

Get an online discount of upto 15%^#

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⁺Standard T&C Applied

What is the Importance of HDFC Life Insurance Customer Care?

Here are some reasons why it's important to have HDFC Life Insurance Customer Care:

For Advice and Help: HDFC Life Insurance Customer Care provides assistance to policyholders. They answer their questions, resolve their complaints and assist them with their concerns. They also help you learn about the policy's features, benefits, premiums, and how to file a claim.
Accessibility: You can reach them by phone, email, chat, or in person at a branch. They resolve issues promptly, ensuring customers are satisfied and trust the company.
They keep you up to date: The HDFC customer service team makes sure that policyholders know about changes to their policies, reminders to renew, and new products or services.

Wrapping it Up!

HDFC Life Insurance is a well-known insurer offering various life insurance plans for people of all backgrounds. To improve the customer’s experience, the company offers its 24x7 HDFC Life Insurance customer care that helps resolve all customer queries easily and efficiently.

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What is Term Life Insurance

FAQs

Q: How can I best get in touch with HDFC Life Insurance Customer Care?

You can call, text, or email HDFC Life Insurance Customer Care to get in touch. You can also go to their offices and branches to talk to them in person.
Q: How can I get in touch with HDFC customer service at any time of day or night?

People who already have an HDFC Life Insurance policy can call 022-68446530 from Monday to Saturday between 10 am and 7 pm IST. NRI customers can call +91-8916694100 from 10:00 a.m. to 7:00 p.m. IST, Monday through Saturday.
Q: How do I get help on WhatsApp?

Ans: You can contact HDFC Life Insurance on WhatsApp by texting "Hi" to +91 8291 890 569.
Q: What is the email address for HDFC Life Insurance Customer Service?

If you have a question about service, please email service@hdfclife[dot]com. If you are an NRI, please send an email to nriservice@hdfclife[dot]com.
Q: Can Policybazaar help me with my HDFC Life Insurance?

Yes, you can get help with your HDFC term or life insurance policies by calling Policybazaar's Insurance Advisor or using their Dedicated Claim Assistance Program.

Explore the popular searches and stay informed

˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

Rs. 400/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 400/month (Rs.13/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 230 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 12/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 497/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 487/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 626/month is starting price for a 3 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 905/month is starting price for a 5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,267/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. 447/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.679/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 910/month is starting price for a 3 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,924month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

Women

+Rs. 400/month is Starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 461/month is the starting price for a 1 crore term life insurance for an 24 year-old female, non-smoker, with no pre-existing diseases, cover upto 54 years of age.

1,642/month is the starting price for a 1 crore term life insurance for an 44 year-old female, non-smoker, with no pre-existing diseases, cover upto 74 years of age.

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

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