ICICI Prudential Life Insurance Company is co-owned by ICICI Bank Limited and Prudential Corporation Holdings Limited. The company provides a customer-friendly long-term savings and protection plan to secure and safeguard the financial goals of their customers. The company is known for its cost-effective products, quality services, and quicker claim settlement. The company provides a variety of payment options both online and offline to serve its customers.Read more
The customer can avail of several benefits such as reward points and cashback while making ICICI Prudential online payment.
The company has ensured that customers across all walks of life are given proper access both online and offline. The customer has a wide range of options to pay premium through net banking, debit card, credit card, etc. Some of the methods used for online premium payment are as follows.
The most commonly used online method for online premium payment is net banking. The policyholders can register the insurer as a beneficiary to commence the transfer of funds. The ICICI Prudential Life has partnered with various banks to facilitate online payment and renewal of premium.
The customers who have an account with the insurer's parent bank can use the infinity app to pay their premiums. The policyholders with a bank account of the insurer's parent bank have an option to link their insurance account with the bank account. The customers can manage their policies by accessing their net banking account. The online account also facilitates premium payment, displays fund value, and initiates e-transactions.
The policyholders can get notifications of their upcoming premium payment and enable reminder notifications by registering on the Bill Desk site. It also helps customers to make payments through net banking and receive future electronic bill presentment and payment.
The Bill pay option provides an easy way to pay premiums. This option is accessible through internet banking and also through the mobile app. The process to pay the premium using Bill pay is as follows.
The company has integrated the Bharat Bill payment service, a widely integrated platform with most banks. The steps to pay using BBPS are as follows.
The customer can also use mobile apps registered with BBPS such as GPay, BHIM, etc.
The policyholder can use the NEFT/RTGS feature to make the premium payment. The details to be entered are as follows.
The policyholder can opt for a simpler and efficient option called UPI. It is an app integrated into the customer's bank account. The following are the steps for UPI payment.
The payments are made by providing the debit card details followed by the CVV.
The online services provided by the insurer are free of cost and be accessed from anywhere and at any time by the customers. The insurer's recent releases and product updates are readily available on their official website. One can rely on the information found on the official website. The insurer provides round-the-clock assistance, which makes online payment an attractive feature. One can also use the insurer’s mobile app for online payment.
Offline payment is the traditional approach chosen by the customers. It is a time-consuming approach that requires effort and involves paperwork. The offline payment is not available outside the working hours and during the public holidays as the offices remain closed. It is a tedious process where the customer needs to stand in queues and wait for his turn to make the payment.
The online payment process is the most preferred method by customers across the country. The company has ensured that the customers are given various options to make their payments from their comfort zone.
Online payment is faster and completes all formalities simply by browsing the insurer’s official website. It saves precious time for the customers by avoiding the need to stand in long queues. The customer can also use instant transfer, IMPS, and quick payment methods to instantaneously transfer funds without stress.
The insurer’s official website page and mobile app are designed to function constantly day and night with minimal downtime making it a customer-centric motive. The only requirement for the customers is to have an uninterrupted and stable internet connection.
The insurer provides the customers with the luxury of making payment options available at their fingertips. The policyholder can pay using a computer or a smartphone. The policyholders can pay while at work or while relaxing at home. The policyholders can also pay while travelling to a different location and at a different time zone, making the online payment method a friendlier option.
The most important aspect of the online payment service is the zero charge at which the services are provided. The customer can reach the insurer by calling a toll-free helpline number. Other services such as online chat are also not charged by the insurer for the customer's benefit. The ICICI prudential life mobile app is also available for download free of cost.
The customer can approach for online help even during the wee hours. The customer service executives and chat representatives are active throughout the night, constantly assisting the customers with queries and grievances. One can also write an email seeking assistance without a need to visit the insurer’s office.
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