Claim Settlement Guide for Domestic Travel Insurance

Travelling to a different state or country is fun. However, this fun might also bring some uncertainties and risks. Sometimes the risk can be severe; problems always come without prior notice. Suppose, while travelling to a new city you face a medical emergency. Or, you happen to lose your baggage in a new city or an airport. What will you do? Naturally, there are some uncertainties that might pop up while travelling to a new place. The solution for these problems is travel insurance. Even while travelling within the country, you should have a Domestic Travel Insurance plan so that if anything goes wrong, you have a financial net to catch you. This insurance gives you a surety that you will not have to bear emergency expenses all by yourself.

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1 year plan at ₹5 day

Bharat Bhraman

Powered by Bajaj General

Covers flight, train, bus, car & bike travel across India

Important features

  • Personal accident ₹3,00,000

  • Trip cancellation ₹5,000

  • Accidental hospitalization ₹1,00,000

  • Loss of checked baggage ₹2,500

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No. of travellers

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1
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Ages 6 months – 70 years are covered

Start date
Policy valid till 12 Jan 2027

Premium for one year ₹1,554 /-

Premium for one year

₹1,554 / Member

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Plan Features

Bajaj General

Bajaj General

Bharat Bhraman

  • Plan Benefits
  • FAQs
  • Claim Process
  • Plan Brochure
  • Policy Wording

Personal accident

₹3,00,000No Deductible

Fingers Crossed you never need this. This will offer financial support in case of an accidental death or disability during the trip.

Trip cancellation

₹5,000No Deductible

Pays for your prepaid, non-refundable expenses if the trip gets canceled due to serious illness, injury, extreme weather, or an accident among other reasons

Hospital daily allowance

₹200No Deductible

Offers cash to cover daily expenses in case of an unplanned long term hospitalization

Emergency medical evacuation

₹5,000No Deductible

This benefit covers expenses incurred in making arrangements to transport insured to a medical facility or back home if necessary

Personal liability

₹50,000No Deductible

This specific benefit helps in covering any unintentionally injury or damage where the travelling person becomes liable to compensate the third party as per the damage/loss incurred.

Repatriation of remains

₹5,000No Deductible

In case of death, insurer will cover the cost of the funeral & transporting the remains to India

Accidental hospitalization

₹1,00,000No Deductible

Covers unplanned and emergency medical expenses for the treatment of any illness or injuries that can occur while travelling abroad

Emergency hotel extension

₹5,000No Deductible

Missed connection

₹5,000No Deductible

Covers the costs of your unplanned expenses if you miss the connecting flight.

Home burglary insurance

₹50,000No Deductible

Bounced hotel

₹1,000No Deductible

Compassionate visit by a family member

₹5,000No Deductible

Covers expenses related to travelling of any immediate family member to the insured current location

Delay of checked baggage

₹2,500No Deductible

Pays for essentials or emergency purchase that insured person needs to buy if the airline delays the check-in baggage

Loss of checked baggage

₹2,500No Deductible

Compensates you if the airlines loses your check-in bag

Trip curtailment

₹5,000No Deductible

Trip delay by scheduled aircraft

₹500No Deductible

Compensates the insured for essential expenses if the flight is delayed due to reasons beyond your control.

Most Popular Questions
Pre Existing Disease
Trip Duration
Claim Settlement
Cancellation and Refund
Others

Does my Travel Insurace cover COVID-19?

Yes, now all plans cover COVID-19. It will cover COVID-related medical expenses if the insured member contracts COVID-19 in the destination country

What is a pre-existing disease?

It is any disease, illness, ailment, or injury for which you have, or had, received treatment in the last four years, like BP, Diabetes, etc.

Is there a minimum no. of days for travel insurance?

This is different for every Insurer. The insurer always mentions the minimum number of days for a travel insurance policy.

How to file a claim?

To raise a claim request, you just need to reach out to us on our claims helpline 1800-258-5881 or send us an email on travelclaims@policybazaar.com. You can also contact the TPA (third party administrator) or emergency assistance service provider on their helpline number, and you will be guided how to proceed further. This helpline number will be mentioned in your policy copy. You may be required to submit the claim form duly filled along with the relevant documents. The claim procedures and relevant information will be available in your policy copy.

Where can I get more details about policy coverage?

You can find the details like features, its coverages and deductibles in the Plan Features tab. For further details you can also refer to the policy brochure for each insurer.

Can Policybazaar help me with a claim?

Yes. You can always reach out to us on our claims helpline 1800-258-5881. You can also send us an email on travelclaims@policybazaar.com.

What can be the maximum number of days for a single round trip plan?

International Travel Insurance can be purchased for a maximum of 180 days at a time. It can be further extended for another 180 days based on certain terms & conditions.

Does Travel Insurance cover pre-existing disease(s)?

Yes. Usually, Travel Insurance covers pre-existing disease up to a certain percentage of the sum insured. Always check if your specific pre-existing disease is covered and whether the amount will be enough to cover your hospitalization costs in the country you are visiting.

When will I get my policy copy if I buy from Policybazaar?

Instantly. You get the policy as soon as you make the payment on Policybazaar. So even when you need to travel for emergencies, you can get insurance for your trip on the way to the airport.

Does Travel Insurance cover pre-existing disease(s)?

Yes. Usually, Travel Insurance covers pre-existing disease up to a certain percentage of the sum insured. Always check if your specific pre-existing disease is covered and whether the amount will be enough to cover your hospitalization costs in the country you are visiting.

What is a Multi-Trip insurance plan?

As the name suggests, an Annual Multi-Trip Travel Insurance plan is specifically designed for frequent flyers that will provide coverage for multiple trips over a 1 year period. So, whether you are traveling for business or working in a multinational company quite often outside India, opt for the Annual Multi-Trip plan

Do I need to undergo medical test for buying Travel Insurance?

Not in an ideal situation. We recommend you check the policy terms & conditions to see if your specific condition will only be covered after a medical checkup.

What is TPA?

TPA stands for Third Party Administrator. The most essential service they provide is cashless medical services. They also provide the necessary information to deal with any problem regarding claims.

I got my Travel Insurance but then noticed that the policy document has error(s) in spelling, address, passport, etc. What can I do to get it fixed?

Just send us an email on care@policybazaar.com & we'll help you fix the error(s) in your policy.

What is a Family Floater Plan?

A Family Floater Plan covers all the family members traveling together. Here all the benifits are shared among all the family members.

What does 30, 45, 60, 90 days mean in Annual Multi Trip plan?

As Annual Multi Trip plan is used for multiple trips outside India, there needs to be an upper limit to the maximum duration for each trip which is defined as 30, 45, 60 and 90 days which may vary according to the insurer.

How does Medical Claims get settled?

Medical claims for hospitalization of more than 24 hours can be settled in a cashless manner depending on the insurer and its network hospitals. For OPD or daycare treatments, the insured member directly pays to the hospital and then gets the amount reimbursed from the insurer. Reimbursement claims can be filed within 30 days of coming back to India. Always check the policy terms & conditions for full details about your claims settlement.

Can Policybazaar help me with a claim?

Yes. You can always reach out to us on our claims helpline 1800-258-5881. You can also send us an email on travelclaims@policybazaar.com.

What can be the maximum trip length of a student travel plan?

International Travel Insurance for students can be purchased for a maximum of 2 years. This can be extended for another 2 years, subject to insurer terms & conditions.

How does Medical Claims get settled?

Medical claims for hospitalization of more than 24 hours can be settled in a cashless manner depending on the insurer and its network hospitals. For OPD or daycare treatments, the insured member directly pays to the hospital and then gets the amount reimbursed from the insurer. Reimbursement claims can be filed within 30 days of coming back to India. Always check the policy terms & conditions for full details about your claims settlement.

How do hospitals in other countries recognize and accept my Travel Insurance?

We suggest you carry a print out of your Travel Insurance which can be shown at the hospitals during any emergency. Additionally, we will share you the soft copy on your submitted mail and whatsapp for quick reference if required at any touch point

Can I buy Travel Insurance if I am not an Indian citizen but travelling from India to another destination?

Yes, one can buy a Travel Insurance even if not an Indian citizen with certain specific insurers but the insured person needs to have a permanent residency proof of 6 months or more of India. Also, the insured person cannot buy the travel insurance for their home country as the traveling destination

Can the period of Travel Insurance be extended?

In most cases, the insurer allows an extension of the policy period if you have not filed a claim. If you need help in extending your policy, you can email us on care@policybazaar.com.

Can the period of Travel Insurance be extended?

One can extend a travel insurance to a maximum trip duration of 365 days for a single trip. To extend your policy you can email us on care@policybazaar.com or call us at 1800-298-5700

Why should I buy Travel Insurance?

Travel Insurance protects against unplanned expenses like an emergency hospitalization, flight delays/cancellation, baggage loss/delays, loss of passport, or travel documents.

When can I buy Travel Insurance?

International Travel Insurance can be purchased 180 days (6 months) before the start of your trip. We recommend you get travel insurance as soon as you buy the flight ticket or book your stay.

Can I cancel my policy and get a refund before the trip start date?

The insurer usually refunds the premium after deducting a small processing and administrative fee. If you need any help with cancelling your policy or the refund, you can email us on care@policybazaar.com.

How to file a claim?

To raise a claim request, you just need to reach out to us on our claims helpline 1800-258-5881 or send us an email on travelclaims@policybazaar.com. You can also contact the TPA (third party administrator) or emergency assistance service provider on their helpline number, and you will be guided how to proceed further. This helpline number will be mentioned in your policy copy. You may be required to submit the claim form duly filled along with the relevant documents. The claim procedures and relevant information will be available in your policy copy.

Can I cancel my policy and get a refund before the trip start date?

The insurer usually refunds the premium after deducting a small processing and administrative fee. If you need any help with cancelling your policy or the refund, you can email us on care@policybazaar.com

If I am sitting outside India and want to book travel insurance from Policybazaar for someone traveling from India, can I do the same?

Yes, one can book travel insurance prior to their travel date from anywhere in the world for a person whose trip is starting from India.

Simple and hassle free claim process

Register claim

To register your claim you just need to contact us through any of these means

That’s it, we will take care of the rest

Our claim support executives will provide you end to end support for your claim request.

How Policybazaar will help you

30 minutes claim support and assistance
Help in claim filing, documentation, insurer coordination & payout
No cost or hidden charges for raising claim request
Getting claim filed on behalf of customer and regular followups with insurer

Documents required for claim filing*

Medical Claims
Baggage Loss
Trip Related Claims
Other Claims

* The list is indicative for the documents required and it can vary with insurer and benefit for which the claim is filed.

Claim stories of our customers

Ajay Kumar Mehrotra

61 Yrs, Jharkhand

Summary

Total Premium ₹1,554 / member

How it works
  • Buy once for the yearGet covered for unlimited trips within India

  • Travel anytime, anywhereFlights, trains, buses, cars & bikes covered

  • Get help when it matters24×7 assistance for emergencies & claims

Total Premium

₹1,554 / Member

Benefits you will get from Travel Insurance

In some countries, it is mandatory to have Domestic Travel Insurance policy.

Why should you take travel insurance? Just go through the following benefits that it offers.

  • It covers all accidental medical expenses

    An ideal travel insurance plan helps you when you need it the most. So, if you fall sick or meet with an accident at your destination, a travel insurance plan can help you meet the expenses incurred in availing the medical facility.

  • Compensation for lost baggage/ delayed baggage

    Nowadays, all airlines provide compensation for lost baggage. Regardless of the trifling reimbursement, they cannot help you while you struggle without your belongings. Travel insurance assures that you will get the cost of lost goods or baggage. It will also take into account the expenses spent on additional personal effects and accommodation while waiting for your delayed luggage.

  • Covers trip cancellation expenses

    Sometimes, weather conditions or technical issues can delay your trip or even cancel it entirely. In such a situation, your domestic travel insurance policy can reimburse you the pre-paid non-refundable costs of the trip.

  • Covers third-party damage expenses

    Travel insurance providers adopted this option only recently. With this, any accidental damage to any third-party or their asset will be compensated by the insurer. If you are travelling with kids, then this might turn out to be a total blessing.

Who can buy travel insurance?

Any person travelling within the country can buy a domestic travel insurance policy. The person must be between 18 and 65 years old, but the age limit varies from plan to plan. The coverage type of the plan also depends on some factors like the destination, your medical condition and duration of the trip. Additional benefits of travel insurance vary over plans and providers. As travelling always comes with risks, it is always good to have a backup plan.

What can you avail though travel insurance?

Even though travel insurance gives you financial protection against unexpected losses, there are some things that it does not cover at all. It will neither cover any pre-existing medical issues nor compensate for any self-inflicted injury, suicide attempts, HIV/AIDS and some other health issues.

Situations under which you can’t claim for under travel insurance-

  • Claim for Non-Medical expenses

  • Travelling against doctor’s advice

  • Travelling for a medical treatment

  • Injuries and accidents while intoxicated

  • Involvement in any criminal activity, riots, etc.

Types of Domestic Travel Insurances

Many insurance providers offer lucrative travel insurance policies. If you are looking for such companies and travel insurance plans, then here you go:

Bajaj Allianz Domestic Travel Insurance

Bajaj Allianz Travel Insurance offers plans that cover various things like:

  • Loss of life in an accident during the trip

  • All the medical treatment expense arising out of an accident during the trip

  • Gives 24x7 hours assistance for medical referrals, arranging ambulance, medical evacuation, case management, claims assistance, claims processing, and other medical issues

  • Covers trip cancellation cost­- you will be provided with compensation for the loss of accommodation due to trip cancellation as a result of death, serious injury or sudden sickness of the insured or any close family members

  • Covers the cost of stolen baggage whether the theft takes place in the airport, hotel, or during transit (bus/taxi/train)

  • If your baggage is misplaced by the airline, even then the plan will cover the costs.

  • Covers the delay of flight beyond 6 hours of the actual departure time

This plan covers following things:

  • Medical expenses or hospital bills for treatment due to an accident during the trip

  • In case you miss the flight or train, it will help in recovering the actual cost of the tickets of the flight or train. However, you need to have a valid proof for that.

  • If you are paying for additional accommodation due to delay or cancellation of the trip, you can claim for those expenses as well.

  • You will get 24x7 customer support during the trip.

  • It also covers accidental death.

Apollo Munich Easy Domestic Travel Insurance

It comes with special low rates and with affordable plans and covers you on domestic trips. The plan covers:-

  • Personal accident claims

  • Medical expenses related to an accident during the trip. It includes expenses of medical treatment, medical assistance, medical Evacuation and transportation of mortal remains, etc.

  • Trip cancellation cost

  • Trip Curtailment cost

  • Flight delay

  • Emergency travel

  • Emergency accommodation cost

  • Loss of checked-in baggage


Note: Most plans come with some exclusions. You must give them some consideration as well.

How to claim travel insurance?

In case you are admitted to a hospital, then you can follow these steps:

After hospitalization, the insured (or someone on behalf of the insured) can call the insurance service provider.

A valid insurance certificate number, the name of the hospital, its proper address & telephone number, and the name of the treating doctor has to be provided. If possible, the total amount of medical expenses incurred and other necessary information should be divulged to the insurance provider.

Then, the provider will extend a GOP (guarantee of payment) to the hospital. After that, the expenses covered by the policy will be settled directly with the hospital. The amount of settlement depends upon the terms and conditions of the insurance provider.

In case of loss of baggage, you need to collect:

  1. The Claim form

  2. Copies of boarding pass/baggage tags/tickets

  3. PIR report (can be obtained from the Airline authorities)

  4. Copy of the correspondence with airline authorities

  5. Details of the compensation received from Airlines/Other authorities.


After you inform the airline about the loss and file a complaint about the same, obtain a claim form, attach necessary documents, and send that to the insurance provider.

In case your baggage is delayed, you must submit:

  • Fully filled claim form

  • Copy of boarding pass/baggage tags/tickets

  • Copy of the correspondence with the airline authorities verifying the delay

  • PIR report

  • Original invoices pertaining to expenses incurred during the delay period

  • Details of the compensation received from airlines/other authorities.


Going by the benefits mentioned above, it is apparent that travel insurance not only gives you financial assurance against the expenses incurred on your medical treatment in an unfamiliar place, but it also provides you peace of mind while travelling. You can easily compare different plans online and settle for the one that fits your insurance needs. There are different insurance providers, Bajaj Allianz etc., that offer good features and provide instant claim settlement. So, make sure to you get a good travel insurance plan to cover your trip.

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Travel insurance companies

Disclaimer: The list of insurers mentioned are arranged according to the alphabetical order of the names of insurers respectively. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. The list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website www.irdai.gov.in

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STANDARD TERMS AND CONDITIONS APPLY. For more details on risk factors, terms, and conditions, please read the sales brochure carefully before concluding a sale.

Policybazaar Insurance Brokers Private Limited, Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana - 122001 | CIN: U74999HR2014PTC053454 | Policybazaar is registered as a Composite Broker | Registration No. 742, Valid till 09/06/2027 | License category - Composite Broker | Contact Us | Legal and Admin Policies

* Price shown is for a 90 day trip to Articles with 50,000 dollar coverage for an adult of age 25 years

Coverage, exclusions and claim outcomes may vary depending on insurer, policy wording and circumstances of the loss.

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