Cholamandalam Travel Insurance

Cholamandalam Travel Insurance Overview

In today’s time every person spends a considerable amount in travelling. The reason could be different such as personal leisure or professional requirement or education but the fact remains those we all travel day in day out. Hence this brings the higher probability of any misfortune while travelling. In such a scenario not pleasure of travelling diminishes but trepidation of   being alone in any unknown place is a crumpling feeling as well. It is for situations like this the Travel Insurance Plans cocoons individual from any ill fate spoiling their traveling pleasure.

Cholamandalam travel insurance plans are highly customized protection plans that provide coverage for health expenses overseas as well as trip related insurance coverage. Not only this , It also covers  insurance for trip delays, trip interruptions, trip cancellations and related problems through various plans offered by many a insurer in Indian market today. Additionally cover for travel-related expenses such expenses incurred for medical and health emergencies that may arise during trip is provided under Travel Insurance plans.

On a whole, Cholamandalam travel insurance plans are most pertinent protection tools for those who are travelling overseas and are wedged in any emergency situation.

Benefits of Cholamandalam travel insurance plans

• 24x7 dedicated help desk for  international travel claims and  emergency assistance
• No medical procedures or health checkups are required for the policy.
• Vast network of hospitals for Cashless hospitalization and claims.
• Emergency medical expenses cover for expenses incurred due to illness or accidents during the course of the trip.
• Emigration to the home country in crisis situations as per the plan chosen.
• Cover for expenses of repatriating the remains to India, in case of death of the insured overseas.
• Compensation, if the aircraft is delayed for more than 12 hours from the original scheduled departure time.
• Expenses incurred in obtaining a fresh passport.
• Compensation for permanent loss of checked-in baggage.
• In case of a financial emergency due to theft, pilferage or robbery, a fixed sum is paid as emergency assistance up to the limits specified under the policy.
• Hijack distress allowance.

The various types of plans offered for travel insurance are

1. Domestic Travel Insurance Plan
2. Chola Overseas Travel Protection Plans 
3. Chola Student Travel Protection Plans 
4. Chola MS corporate Travel Insurance plans (Frequent Flyer)

Domestic Travel Insurance Plan

• An exclusive plan designed for the family journey anywhere in India.
• Protections cover against a personal accident and loss of Baggage of the insured spouse and dependent children.
• Benefit coverage is for the period of outstation travel with in India from the declared place of departure.
• Option of coverage for a single round of travel to the places declared up to the scheduled date of return.

Chola Overseas Travel Protection Plans 

• Four different plan options to choose as per requirement.
• Silver Plan – a simple and low premium plan with high coverage.
• Gold Plan – a plan designed to cater the insurance needs for those who are looking for enhanced protection cover during travelling with host of online benefits.
• Senior Citizen Plan – a specially crafted travel insurance plan for senior citizens offering complete peace of mind during travelling abroad.
• The Chola MS Annual Multi-Trip Travel plan is a travel insurance plan designed in particular for frequent flyers worldwide. With comprehensive cover it offers Complete equanimity for corporate customers as there is no need to enroll for multiple policies each time while travelling.

Key Features of Chola Overseas Travel Protection Plans

• Door to Door Cover – a complete travel protection insurance plan starting all the way from home to destination and back including both way travelling from airport.
• The plan comes with a unique feature of Multi-Purpose Cover to offer protection in all types of tours & trips.
• Option to induct family member in a single plan. The family member includes children as young as three months of age to the elderly up to the age of 80 years.
• No medical checkup is required for individual up to 65 years.
• An exclusive feature of paying premium as per insurance requirement depending on the duration of trip.
• Option to include the pre-existing health condition against any misfortune event.
• Distinctive feature of annual multi-trip policy covering travel durations of 30, 45, 60 and 90 days.

Coverage under various Overseas plans.                     

• Any unexpected medical expenditure due to an emergency medical situation during the overseas travel with add on feature of daily hospital cash compensation .
• Add on coverage for Dental treatment apart from medical expenses cover limit.
• Recompense in the event of permanent loss of all luggage while still in custody of the airline.
• In the event of delay in check in luggage , the insured is offered a Compensation towards  expenses incurred by the policy holder to buy replacement items for essentials, such as toiletries, that might have been in the checked-in baggage that has been delayed by the airline.
• Expenses towards getting a duplicate passport and international driving license for cases where original passport is lost during the trip.
• Insurance cover for permanent total disability and death during overseas travel .
•  Cover for legal liability incurred by the policy holder towards a third party, either in terms of injury or damage to property.
• Financial assistance in the event of loss of insured funds, or robbery or theft during the overseas trip.
• Cover offered via sum insured for each day that travel is disrupted as a result of the hijack of the aircraft for more than 12 hours
• Reimbursement for any non-refundable expenses or other expenses incurred due to cancellation of trip or delay for more than 12 hours for a specified reason.
• Domestic Personal accident Cover for permanent total disability or death during travel from the residence to the airport or from the airport to the residence within India.
• Loss of or damage to contents of the policy holder’s home in India while the insured is traveling overseas.

The benefits; however are subject to plan option enrolled by the customer and hence does vary as mentioned in the table below.

Exclusions under the Chola Overseas Travel Protection Plans

• Travelling for treatment as the key reason or cases where the treatment that can be delayed till the time policy holder returns back to India.
• Any medical expense towards the attributable to HIV (Human Imnuno Deficiency Virus) and/ or any HIV related illness including AIDS (Acquired Imuno Deficiency Syndrome) and/ or any mutant derivative or variations thereof howsoever caused.
• For illness and accidents that are results of wars and warlike occurrences or invasions, acts of foreign enemies, hostilities, active participation in riots, civil war, rebellion, insurrection, military or usurped power or confiscation or nationalization or requisition of or destruction of or damage to the property by or under the order of any government or local authority.
• For any claim arising from damage to any property whatsoever or any loss or expenses whatsoever resulting or arising from or any consequential loss directly or indirectly caused by or contributed to by or arising from Ionising radiation or contamination by radioactivity from any nuclear waste from the combustion fuel or the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component thereof.
• For any claim arising out of sporting risk in so far as they involve the training or participation in competitions of professional or semi professional sportsmen or women.
• Cases where the insured is taking part in any kind of Naval, Military or Air Force operation.

Chola Student Travel Protection Plans

• An all inclusive plan specially designed for those who are going abroad for studies or employment purpose.
• Available in INR currency so as to save valuable foreign exchange.
• Partnership with Europ Assistance India Pvt. Ltd for quick medical service assistance and hassle free claim settlement.
• Available in three different plans variant as Silver plan , gold Plan and Platinum plan
• Door-to-Door Cover for a complete travel protection insurance plan starting all the way from home to destination and back including both way travelling from airport.
  • Trip limit available for minimum 2 months to a maximum stretch of 12 months
  • Further renewals can be opted for minimum 1 month and maximum 12 months.
  • Available for individuals between 5 years to 60 years.
  • Repatriation of remains and reunion expenses are available as per limit of the plan.
  • Outpatient and hospitalization medical expenses covered for 1 year. This medical extension is available for 2nd year also.
  • Asia Pacific as new geographical scope under the plan coverage so as to save the burden of extra premium.
  • No medical checkup.
  • Cashless settlement of hospitalization claims abroad

The three plan options available for student travelling abroad for study purpose are

1. Silver Student Travel Protection Plan is a simple and cost efficient travel insurance plan for students.
2. Gold Student Travel Protection Plan is a comprehensive insurance plan for students with add on coverage such as Bail Bond, Study Interruption, Sponsor Protection, etc.
3. Platinum Student Travel Protection Plan is the exclusively crafted travel insurance plan with enhanced coverage such as  Medical expenses for inter-college sports injuries, Treatment of mental / nervous disorders including alcoholism/drug dependency, In-patient medical expenses related to pregnancy, cancer screening and mammographic examinations and even child-care benefits up to 7 days.

Plan benefits

• Expenses incurred towards emergency Medical Expenses 
• Expenses towards Dental Treatment - A separate benefit in addition to the medical expenses limit.
• Expenses towards issuance of duplicate passport in case of Loss of passport 
• Legal expenses towards bail amount applicable if arrested or detained by the police or judicial authorities for any bailable offence while abroad.
• The cost of the round trip economy class air ticket for policy holder or his family member and accommodation charges for the family member when either the policy holder is visiting India to see any ailing family member who is hospitalized for more than 7 consecutive days, or else a family member visits the ailing policy holder abroad
• In the event of loss of checked in luggage, the insured is offered a Compensation as per the value of contents of the baggage.
• Overseas Personal Accident cover for events such as death and / or permanent total disability during the trip overseas.
• Domestic Personal Accident cover against death and/or permanent total disability while traveling from residence to airport or from airport to residence in India
• For any interruption in studies of the student due to medical reasons or due to death of an immediate family member or the sponsor, the plan offers a reimbursement of the non-refundable portion of the tuition fee for the remaining part of the current school semester.
• Personal Liability Compensation towards any legal liability that you may have to bear due to third party injury to a person or damage to a property.

Exclusions

• Travelling for treatment as the key reason or cases where the treatment that can be delayed till the time policy holder returns back to India.
• Any medical expense towards the attributable to HIV (Human Imnuno Deficiency Virus) and/ or any HIV related illness including AIDS (Acquired Imuno Deficiency Syndrome) and/ or any mutant derivative or variations thereof howsoever caused.
• For illness and accidents that are results of wars and warlike occurrences or invasions, acts of foreign enemies, hostilities, active participation in riots, civil war, rebellion, insurrection, military or usurped power or confiscation or nationalization or requisition of or destruction of or damage to the property by or under the order of any government or local authority.
• For any claim arising from damage to any property whatsoever or any loss or expenses whatsoever resulting or arising from or any consequential loss directly or indirectly caused by or contributed to by or arising from Ionising radiation or contamination by radioactivity from any nuclear waste from the combustion fuel or the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component thereof.
• For any claim arising out of sporting risk in so far as they involve the training or participation in competitions of professional or semi professional sportsmen or women.

Chola MS Corporate Travel Insurance(For Frequent Flyer)

• The Chola MS Annual Multi-Trip Travel plan is a travel insurance plan designed in particular for frequent flyers worldwide.
•  With comprehensive cover it offers Complete equanimity for corporate customers as there is no need to enroll for multiple policies each time while travelling.
• When you choose Chola MS Corporate Travel Insurance, you gain a plethora of benefits, such as
• No requirement for medical check-ups
• Higher degree of flexibility and Option to customize plans based on specific needs of the policy
• Instant online certificates on the go to bring ease of enrollment and peace of mind.
• Partnership with Europ Assistance India Pvt. Ltd for quick medical service assistance and hassle free claim settlement.

Plan benefits – the plan benefits depend on the cover the policy holder has opted while enrollment of the plan. The major inclusions are

• Emergency medical expense cover:
• Dental treatment cover
• Total loss of checked-in baggage
• Cover for delay in checked-in baggage
• Loss of passport and/or international driving license
• Accidental death cover
• Permanent total disability cover
• Personal liability cover
• Financial emergency and hospital daily cash cover
• Hijack relief, trip cancellation, trip curtailment and trip delay
• Cover for travel expenses if the travelling employee needs to be replaced by another employee
• Door-to-door personal accident cover for employees from their residence to the airport or from the airport to their residence, within India

Exclusions under the plan

• Travelling for treatment as the key reason or cases where the treatment that can be delayed till the time policy holder returns back to India.
• Any medical expense towards the attributable to HIV (Human Imnuno Deficiency Virus) and/ or any HIV related illness including AIDS (Acquired Imuno Deficiency Syndrome) and/ or any mutant derivative or variations thereof howsoever caused.
• For illness and accidents that are results of wars and warlike occurrences or invasions, acts of foreign enemies, hostilities, active participation in riots, civil war, rebellion, insurrection, military or usurped power or confiscation or nationalization or requisition of or destruction of or damage to the property by or under the order of any government or local authority.
• For any claim arising from damage to any property whatsoever or any loss or expenses whatsoever resulting or arising from or any consequential loss directly or indirectly caused by or contributed to by or arising from Ionising radiation or contamination by radioactivity from any nuclear waste from the combustion fuel or the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component thereof.
• For any claim arising out of sporting risk in so far as they involve the training or participation in competitions of professional or semi professional sportsmen or women.

Cases where the insured is taking part in any kind of Naval, Military or Air Force operation.

Cholamandalam Travel Insurance - FAQs

1. How to pay premium? What are the modes of payment available?

You can pay your insurance premium in THREE ways

Direct Bank Debit (Auto Debit): You can avail the auto debit facility/directly transfer the cash to the Cholamandalam MS General Insurancebank account. You will get a discount in your premiums, too.

Online Payment: Pay your premium online using your Debit/Credit card on the e-Portal

Mobile Payment: Recently the insurer has launched mobile application to pay car insurance premium.

2. How can I check my policy status?

Existing policyholders can log into the insurer’s website with their valid login details to check the policy status.

New users must create their account first and then can check their policy status. It just takes 5 minutes to register.

3. What is the policy renewal process?

Online or mobile registered users can directly renew their policy on the go. However for others, they must visit any of the nearest branches in the city to fill up the renewal form and attach a cheque of premium amount.

Process for online users

Step 1: Please login with your login ID and password on the e-Portal

Step 2: Choose mode of Payment- Debit/Credit card, Net Banking

Step 3: Complete payment and print the cyber receipt

4. What is the company process to settle the claim?

Cholamandalam MS General Insurance ensures claims are settled within a specific period of 30 days, provided the claims form is duly filled and the essential documents (medical reports and bills) are attached and deposited in any of the branches in the city.

5. What is the policy of cancellation process?

To cancel the policy you need to walk into any of the nearest branch offices in your city with your policy documents and a duly filled surrender form. The premium refund will be made, upon deducting the applicable charges.