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Edelweiss Tokio Life Insurance Online Payment

Edelweiss Life Insurance is one of the most renowned insurance providers in the Indian market. They offer a number of life insurance products to cater to customers' different needs and goals. Payments for these policies may be made online or offline, i.e., at the insurance provider's branch. However, the online payment method is always considered to be faster and hassle-free. Let’s understand the Edelweiss Tokio Life Insurance Online Payment in detail here. 

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What are the Steps to make Edelweiss Tokio Life Insurance Online Payment?

To make their customers' lives easier, Edelweiss Tokio Life Insurance has introduced the facility of online premium payments. This feature is a totally free option that customers may use, with no extra charge levied. Customers can make life or term insurance payments using their credit or debit cards, internet banking accounts, UPI, or e-wallets.

  • Choose Your Payment Method: You can make online payments using your credit card, debit card, internet banking account, UPI, or e-wallet.

  • Instapay Option: Visit your bank's website, select the Instapay option, choose "Edelweiss Tokio Life Insurance" under the Insurance category, fill in the required details, and pay.

  • Net Banking Convenience: Add Edelweiss Tokio Life Insurance as a biller in your net banking account, follow instructions, and make hassle-free payments.

  • Auto Pay with e-NACH: Fill up the e-NACH form, send it to Edelweiss Tokio Life Insurance head office with a cancelled cheque attached, and initiate auto payments.

  • Auto Pay via Standing Instruction: For standardized payments, you can opt for premium payments through your credit card with the Standing Instruction option.

  • NEFT Payment: To make a simple payment process, add Edelweiss Tokio Life Insurance as a Payee on your online banking account.

  • Bank Details for NEFT: You can add the insurer as your payee on your online banking account and enter these details while paying:

    • Beneficiary Account Number: XXXXXXXX (customer’s account number)

    • Beneficiary Name: Edelweiss Tokio Life Insurance Co. Ltd

    • IFSC Code: CITI0100000

    • Bank Name: Citibank N.A

    • Branch Name: Fort, Mumbai

  • IVR Payment with Credit Card: Dial 1800 2121 212, follow instructions, and pay renewal premium using your credit card.

To make Edelweiss Tokio Life Insurance Offline Payment, you can follow these steps:

  • In-Person Cash Payment: New customers and policyholders can deposit their premium at the nearest branch of Edelweiss Tokio Life Insurance or a Yes Bank branch.

  • Cheque Payment: Pay your premium by cheque at your nearest Edelweiss Tokio Life Insurance Company Limited branch or at a Yes Bank branch.

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What are the Advantages of Edelweiss Tokio Life Insurance Online Payment?

The key advantages of Edelweiss Tokio Life Insurance Online Payment are as follows:

  • A customer can make his Edelweiss Tokio Life Insurance Online Payment right from the comfort of his home at the click of a few buttons only.

  • It saves time of customer as he need not stand in long lines waiting for his turn to make a payment at a branch office.

  • It is an entirely safe process. With the emergence of safe payment gateways on the internet, all financial transactions of Edelweiss Life Term Insurance have been made completely secure.

  • The Edelweiss Tokio Life Insurance Online Payment is highly easy and convenient, especially for elderly policyholders.

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What is the Difference between Edelweiss Tokio Life Insurance Online Payment and Offline Payment?

Some key differences between Edelweiss Tokio Life Insurance online payment and offline payment are:

Edelweiss Tokio Life Insurance Online Payment process involves a virtual transfer from the customer's bank account to the insurer. The customer can complete the process without leaving the comfort of his home with the help of an internet connection. Payments are made via safe gateways online. It is a hassle-free and quick process. Recently, almost all banks have created helpline numbers where the customers can call in case they encounter difficulties while making the payment. It also reduces the cost of paying company facilitators and other middlemen to perform the services.

However, the Edelweiss Tokio Life Insurance offline payment can be made at any Edelweiss Life Insurance Company Limited branch office via cash, cheque, or demand draft. It requires the customers to visit the branch office during operational hours and submit the cash or cheque. Customers may also pay their premiums at any Yes Bank branch. This method is more time-consuming as the customers might be asked to wait for their turn if the branch office is crowded. It is also not a convenient method for elderly customers. 

*Note: You can locate the closest Edelweiss Life Insurance branch/office by using the branch locator present in their website.

Information Required for Edelweiss Tokio Life Insurance Online Payment

  • The premium paid certificate can be downloaded from the company's website once the premium has been paid.

  • Customers can choose to pay premiums for one, five, ten, or fifteen years, depending on their convenience.

  • If the online payment is made before 5 p.m. on a working day, it will be processed on the same day, whereas payments made after 5 p.m. will be processed on the following working day.

  • The payment might be processed in two working days. Hence, it is always advisable that customers pay their payments well in advance to avoid confusion later.

  • The company does not accept premium payments made in installments. It will also reject any online payments that are in excess of the premium amount. This extra amount is not liable to be adjusted anywhere else.

How to Contact Edelweiss Tokio Life Insurance?

You can contact Edelweiss Tokio Life Insurance by visiting the ‘Contact Us’ section in their official website and filling the necessary details. Here are the contact numbers of The Edelweiss Tokio Life Insurance:

  • The Edelweiss Tokio Life Insurance customer care number for customer queries/doubts is 18002121212 (available from Monday to Saturday - 10 AM to 7 PM).

  • The Edelweiss Tokio Life Insurance customer care number for product queries is 02266116040 (only give a missed call).

**Visit Edelweiss Tokio Life Insurance Login portal to get the details about your policy. 

You can also contact Policybazaar Insurance Advisors to clear your term or life insurance doubts and queries. Or you can easily avail of Policybazaar’s Dedicated Claim Assistance Program to get prompt help regarding life insurance claims.


  • Is Edelweiss Tokio Life Insurance Online Payment safe?

    A1. Yes, Edelweiss Tokio Life Insurance Online Payment is a totally safe and secure process. With online features like encryption, monitoring of frauds, firewalls, etc., a customer's personal information is completely safe with the bank.
  • How can a customer check his Edelweiss Life Insurance policy status?

    A2. The customer can check his policy status by calling on the helpline number 1800 212 1212. This is a toll-free number that is operational 24/7. The customer may speak to an executive of the company and inquire about his policy's status or clear any other queries he might have.
  • Will there be any difficulty the client faces when claiming the policy if he purchases the policy online?

    A3. IRDAI regulates both online and offline policy purchases, so there is no difference based on where a customer purchases his policy.
  • Can a customer renew his policy online?

    A4. Yes, an Edelweiss Life Insurance policy can be renewed online or by calling their helpline number.
  • What is a Virtual Payment Address?

    A5. Virtual Payment Address is a special marker that is connected to the customer's bank account. All financial transactions have to pass through it. It can be considered to be a virtual address.
  • How can I track my Edelweiss Life Insurance application online?

    A6. One can check one’s insurance policy status online on the Edelweiss Life website. One can click on the dropdown menu in the top right corner of the home page to find and select “Application Tracker”.  One needs to enter their policy number and date of birth and then click submit to track any type of application submitted.

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