HDFC Term Insurance Customer Care

HDFC life insurance company offers various term life insurance designed to fit different needs. They have dedicated customer support where they offer HDFC customer care to not only their existing customers but also to new customers looking to buy a term plan. You can get in touch with their customer staff to clear any queries related to their products and services. So now let's discuss the different ways in which you can get in touch with HDFC life term insurance customer care staff.

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HDFC Life Term Insurance - Customer Support

HDFC Life Term Insurance offers various means for people to get in touch with their customer support through HDFC customer care number, emails, and SMS. Some of them are as follows:

  1. For Existing Policyholders

    HDFC customer care is available in both online and offline services. offers their existing policyholders special customer support. You can get in touch by any of the following methods: 

    • HDFC Term Insurance Customer Care - Call

        • Service-related query: 1860 267 9999 

          • : 022 68446530 

        • On Monday to Saturday from 10 AM to 7 PM

        • NRI customers: +91- 89166 94100

        • On Monday to Saturday from 10 AM to 7 PM

    • HDFC Term Insurance Customer Care - Email ID

        • Service-related query: service@hdfclife[dot]com

        • NRI customer services: nriservice@hdfclife[dot]com

    • HDFC Term Insurance Customer Care - Whatsapp

        • Whatsapp Chatbot: +91 8291 890 569

    • HDFC Term Insurance Customer Care - Video Servicing

      • You can get in touch with the branch via video call by submitting your

      • Name

      • Policy number

      • Date of birth

  2. Help to buy Online

    If you need help buying an HDFC term insurance plan you can reach out on

    • HDFC Term Insurance Customer Care - Call:

        • Certified Insurance Experts: 1800-266-9777

        • (Monday - Sunday from 9 AM to 9 PM)

        • For NRI customers: +91-89166 13503

        • All Days

    • HDFC Term Insurance Customer Care - Email ID:

        • You can email at buyonline@hdfc[dot]in

    • HDFC Term Insurance Customer Care - Callback:

        • You can request a callback by 

        • Giving a missed call: 1800-315-7373

          • (Monday - Sunday from 9 AM to 9 PM)

        • Filling an online form providing your name, contact number, and plan type

    • HDFC Term Insurance Customer Care - SMS:

      • Send ‘LIFE’ on 56161

  3. Contact Relationship Manager

    For in-person customer assistance, you can get in touch with the relationship manager by

    • Locating a branch near you by entering your state and city

    • Submitting an online form including your name, address, mobile number, state, city, and insurance plan type

    • You can call on: 1860-266-7227

      • (Monday - Saturday from 9:30 AM to 6:30 PM)

Final Thoughts

HDFC term insurance customer care is available for all of its existing customers and customers seeking to purchase a new term insurance plan. Their online digital self-serve options are not only easily accessible but also really convenient as they are available 24x7.

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