Care Health offers two types of claim settlements – cashless and reimbursement. Follow the steps to raise a claim:
- Find the nearest network hospital of Care Health
- Get admitted to the hospital
- Notify the insurance company about the hospitalization
- In case of pre-planned hospitalization, intimate the insurer before hospital admission.
- Fill up the pre-authorization form and submit it to the hospital staff
- The pre-authorization form will be sent to Care Health for approval.
- Once approved, obtain medical treatment.
- At the time of discharge, sign all the medical documents.
- Pay for the items/services not covered under the Care Health policy
- The network hospital will send the hospital bill to Care Health.
- After review, the insurance company will pay the bill amount directly to the network hospital.
- Intimate Care Health about the hospitalization
- In case of planned hospitalization, inform the insurance provider before hospital admission.
- Obtain medical treatment
- During discharge, pay the hospital bill in full.
- Collect all the medical documents, hospital bills and receipts
Our Claim specialists in below cities will reach your hospital or home in 30 minutes to support your health insurance claim
About Care Health Insurance
Care Health Insurance plans are offered by Care Health Insurance Limited (formerly Religare Health Insurance Company Limited). The company specializes in a range of health insurance products designed for individuals, families, senior citizens, and diabetic, heart, and cancer patients, etc. Moreover, Care Health Insurance boasts of approving all cashless claims within 2 hours.
Types of Care Health Insurance Plans
The Care Supreme plan has been designed to provide comprehensive medical coverage to the insured with a bunch of unique benefits, such as instant cover, women care, claim shield, etc.
Features and Benefits:
- In-patient care of 2 hours or more and pre and post-hospitalization expenses are covered
- Coverage for AYUSH treatments, advance technology methods and domiciliary hospitalization are available
- Unlimited automatic recharge, cumulative bonus and unlimited e-consultations are available
- No sub-limits apply to hospitalization and ICU charges
- Optional covers, such as instant cover, claim shield, air ambulance, etc., are available
- Cumulative bonus super, annual health check-ups and wellness benefits are also available as optional benefits
Care Ultimate Care plan provides comprehensive coverage to individuals and families with unique benefits like Money Back, Infinity Boost, Unlimited Care, etc.
Features and Benefits:
- In-patient care of at least 2 hours, advance technology methods and day care treatments are covered
- AYUSH treatment, domiciliary hospitalization and unlimited automatic recharge are available
- No room rent limit is applicable
- Optional covers, such as money back benefit, instant cover, infinity bonus, loyalty boost, etc., are available
- Maternity cover, annual health check-ups, OPD care, cancer care, etc., are available as optional covers
Care Health Insurance is a comprehensive health insurance plan that offers complete coverage to the insured and their family with assured quick and hassle-free claim settlement. It is available in 9 variants.
Features and Benefits:
- Hospitalization expenses as well as day care procedures are covered
- Pre-hospitalization cover for up to 30 days and post-hospitalization cover for up to 60 days are available
- Ambulance charges, AYUSH treatment and domiciliary hospitalization are covered
- Care Anywhere cover for global treatment and maternity cover are available
- Cost of preventive health check-ups is covered every year
- No claim bonus, wellness benefits and automatic recharge are available
- Daily allowance, second opinion and organ donor cover are available
- No pre-policy medical check-ups are required for up to 50 years
- Optional covers, such as travel plus, total global coverage, personal accident cover, etc., are available
- Unlimited automatic recharge, no claim bonus super and additional SI for accidental hospitalization are available as optional covers
The Care Joy Maternity Insurance plan covers the medical expenses incurred during pregnancy along with newborn baby expenses. The plan is available in two variants – Joy Today and Joy Tomorrow.
Features and Benefits:
- Maternity cover, including pre and post-natal expenses, are available
- Day care treatments, ambulance charges and in-patient hospitalization expenses are covered
- Coverage for a newborn baby’s treatments and birth defects are available
- Pre-hospitalization expenses, post-hospitalization expenses and AYUSH treatments are covered
- No pre-policy medical check-up is required for up to 60 years
- Maternity claims can be raised after a waiting period of 9 months in Joy Today and 2 years in Joy Tomorrow
- 100% increase in sum insured is available with the No Claim Bonanza optional cover
Care Senior Health Advantage is a senior citizen health insurance policy designed to cater to the health needs of elderly people. The plan is available in two variants – Elite and Premium.
Features and Benefits:
- In-patient hospitalization, day care treatments and advance technology methods are covered
- Annual health check-up facility and unlimited e-consultations are available
- Pre and post-hospitalization expenses are covered for 60 days and 90 days, respectively
- Organ donor cover and road ambulance cover are available
- AYUSH treatment and domiciliary hospitalization expenses are also covered
- Automatic recharge of sum insured and value-added services are available
- 25% No Claim Bonus for up to 100% is available for every claim-free year
Care Classic is a family health insurance plan that allows policyholders to decide their premiums based on the city in which they reside.
Features & Benefits:
- Coverage for in-patient care, pre-post hospitalization and domiciliary hospitalization are available
- Assisted reproductive treatment, second opinion and organ donor expenses are covered
- Unlimited automatic recharge, unlimited e-consultations and no claim bonus are available
- Cost of AYUSH treatments, day care treatments and advance technology methods are covered
- Ambulance cover, compassionate travel and value-added services are available
- OPD care and annual health check-up benefit are available as optional benefits
Care Enhance is a top-up health insurance policy that comes with a mandatory deductible and is useful in case the sum insured of the existing health plan gets exhausted. The plan is available in two variants – Enhance 1 and Enhance 2.
Features and Benefits:
- In-patient hospitalization expenses, AYUSH treatment and advance technology methods are covered
- Coverage for both pre-hospitalization and post-hospitalization are available
- No sub-limits on the hospitalization and ICU charges
- Organ donor expenses and day care treatments are covered
- Annual health check-up facilities and enhance anywhere cover are available
- No pre-policy medical check-up is required for up to 45 years and/or up to ₹2 lakh sum insured
- Everyday care and expert opinion benefit is available as an add-on cover
Care Freedom plan has been especially designed to cover people suffering from diabetes, hypertension, kidney disease and high BMI. It is available in two variants – Plan 1 and Plan 2.
Features and Benefits:
- In-patient care, day care treatments and advance technology methods are covered
- 100% restoration of sum insured and annual health check-up facilities are offered
- Dialysis cover, consumable allowance and companion benefit are available
- Domiciliary hospitalization, pre and post-hospitalization charges and ambulance charges are covered
- Home care, good health+ and health check-up+ are available as optional covers
Care Supreme Enhance plan is a high deductible health insurance plan with comprehensive health protection. It comes in two variants – Plan 1 and Plan 2.
Features and Benefits:
- Coverage for in-patient treatment, day care treatment and modern treatments are available
- Air ambulance expenses, AYUSH treatments and domiciliary hospitalization are covered
- Unlimited care, unlimited automatic recharge and cumulative bonus are available
- Both pre-hospitalization and post-hospitalization expenses are covered
Care Critical Mediclaim is a critical illness insurance policy that offers comprehensive coverage for 32 critical illnesses. The plan is a part of the Super Mediclaim policy.
Features and Benefits:
- In-patient hospitalization, OPD expenses and AYUSH treatments are covered
- Chemotherapy & radiotherapy cover and dialysis cover are available
- Road ambulance, organ donor expenses and second opinions are covered
- Global coverage, no claim bonus and health services are available
- Day care treatments and pre-post hospitalization expenses are covered
- Free annual health check-ups from the 2nd year are available
- No pre-policy issuance medical check-up is required for up to 50 years
- Optional covers, such as unlimited automatic recharge, reduction in PED wait period, room rent modification, etc., are available
- International second opinion, air ambulance and additional sum insured for accidental hospitalization are also available as optional covers
Care Cancer mediclaim is a cancer insurance policy that offers lifelong coverage for cancer at all stages. It is a part of the Super Mediclaim policy.
Features and Benefits:
- In-patient hospitalization, day care treatments and AYUSH treatments are covered
- Ambulance cover, second opinion, OPD cover and global coverage are available
- Cost of chemotherapy & radiotherapy and pre-post hospitalization are covered
- Organ donor cover and health services are covered
- Annual health check-up facilities and no claim bonus are available
- No pre-policy medical check-ups are required
- Air ambulance cover and international second opinion are available as optional covers
- Unlimited automatic recharge, reduction in PED wait period and room rent modification are also available as optional covers
Care Heart Mediclaim is a heart insurance plan that offers coverage for 16 major heart-related critical illnesses, including relapse cases. This plan falls under the Super Mediclaim policy.
Features and Benefits:
- In-patient hospitalization, AYUSH treatments and day care treatments are covered
- Global coverage, ambulance cover, second opinion and organ donor cover are available
- OPD expenses and pre-post hospitalization expenses are covered
- No claim bonus, annual health check-up facilities and health services are available
- No pre-policy health check-up is required for up to 50 years
- Optional covers, such as air ambulance cover, international second opinion and reduction in PED wait period, etc., are available
- Room rent modification and unlimited automatic recharge are also available as optional covers
Care Plus plan offers comprehensive coverage for a wide range of benefits to the insured for planned and emergency medical expenses.
Features & Benefits:
- Coverage for in-patient care, domiciliary hospitalization and AYUSH treatments are available
- Day care treatments, pre-post hospitalization expenses and advance technology methods are covered
- Road ambulance, air ambulance and personal accident cover are available
- OPD expenses, second opinion and organ donor expenses are covered
- Unlimited automatic recharge, inflation shield and unlimited e-consultations are available
- No Claim Bonus, annual health check-ups, health services and earn & burn benefit are also available
- Maternity & newborn cover, international second opinion, daily allowance and smart select are available as optional benefits
Care Heart Insurance plan has been designed to provide coverage to cardiac patients suffering from pre-existing heart ailments or who have undergone a cardiac surgery.
Features and Benefits:
- In-patient hospitalization expenses and pre & post-hospitalization expenses are covered
- Annual cardiac health check-ups and ambulance cover are available
- AYUSH treatments, day care treatments and domiciliary hospitalization are covered
- 100% automatic restoration of the sum insured is available
- 10% No Claim Bonus is granted on every claim-free year
- No pre-policy issuance medical check-up is required
- OPD care, international second opinion, home care and active health check-up thrice a year are available as optional benefits
Care Arogya Sanjeevani Policy is a standard health insurance product that helps the insured avail medical services without any financial constraints.
Features and Benefits:
- Hospitalization expenses, ambulance charges and AYUSH treatments are covered
- Coverage for dental treatments and plastic surgery resulting from an injury or disease are available
- Cataract treatment, modern treatments and day care procedures are covered
- Both pre-hospitalization and post-hospitalization cover are available
- 5% cumulative bonus for up to 50% is available every time no claim is raised
Care Operation Mediclaim plan has been designed to provide comprehensive medical coverage for all surgical procedures without any financial constraints. The policy is a type of Super Mediclaim policy.
Features and Benefits:
- In-patient charges, pre and post-hospitalization expenses and day care treatments are covered
- Organ donor cover, global cover, ambulance cover and second opinion are available
- No claim bonus, health services and annual health check-up facilities are available
- No pre-policy medical check-up is required for up to 50 years
- Air ambulance charges, unlimited automatic recharge and international second opinion are available as optional covers
- Reduction in PED wait period and room rent modification are also available as optional covers
Care Secure Personal Accident Insurance plan provides financial support in case the insured gets injured or dies in an accident. The plan is available in 6 variants - Secure 1, Secure 2, Secure 3, Secure 4, Secure 5 and Secure 6.
Features and Benefits:
- Lump sum payment is made in case of an accidental death
- Coverage for permanent total and partial disability are available
- Treatment cost of fractures and burns is covered
- Child education, disappearance cover, mobility cover, loyalty benefit and nursing care are available
- Cost of repatriation of mortal remains and major diagnostic tests is covered
- Optional covers, such as accidental hospitalization, convalescence benefit, accidental OPD cover, common carrier mishap cover, compassionate visit, etc., are available
- Temporary total disablement, permanent partial disablement improvement and daily allowance are also available as optional covers
Care Corona Kavach Policy is a COVID-19 health insurance policy that covers the expenses incurred on the coronavirus treatment.
Features and Benefits:
- Coronavirus treatment taken in a government-recognized hospital and home treatments are covered
- Road ambulance cover, pre-post-hospitalization cover and AYUSH treatment are available
- Co-morbidities along with pre-existing diseases like blood sugar, blood pressure, hypertension, etc., are covered
- Hospital daily cash benefit is available as an optional cover
Care Advantage plan is a 1 crore health insurance policy that offers comprehensive coverage for a number of illnesses to meet the rising healthcare costs.
Features and Benefits:
- In-patient hospitalization expenses and day care treatments are covered
- Ambulance cover and organ donor expenses cover are available
- Pre and post-hospitalization expenses are also covered for 30 days and 60 days, respectively
- Automatic recharge of the sum insured is available once in a policy term
- 10% no claim bonus for up to 50% is provided for not filing a claim
- No sub-limits apply to this policy
- No Claim Bonus Super, annual health check-ups and reduction in PED wait period are available as optional benefits
- Optional covers, such as air ambulance cover, co-payment waiver, daily allowance and additional SI for accidental hospitalization are also available
Care Assure plan offers comprehensive coverage for up to 20 critical illnesses, medical events and surgical procedures along with personal accident cover. It is available in three variants – Assure 2, Assure 3 and Assure 4.
Features & Benefits:
- Critical illnesses as well as personal accident are covered
- Coverage for child education and second opinion are available
- Free annual health check-ups are available
- Everyday care and HIV cover are available as optional covers
Care Saksham plan is designed to cover the health needs of persons with disabilities, such as mental illness, multiple sclerosis, etc., and HIV.
Features & Benefits:
- Coverage for in-patient care and pre & post-hospitalization expenses are available
- Cataract treatment, modern treatment and AYUSH treatments are covered
- Road ambulance expenses and day care procedures are also covered
- Co-payment waiver and deductible option are available as optional covers
Key Benefits of Care Health Insurance







or select from popular citiess In case of emergency we are just a call away. Take care of your family, we will do the rest. Our claim specialists will reach your location & complete the formalties from filing the claim to documentation to coordinating with insurer, TPA & hospital. Available in New Delhi and 114+ cities View cities list ›Search Care Health Cashless Network Hospital list
Policybazaar Claim Process


Here is the list of documents required to file a Care health insurance claim:
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Claim FormDuly filled and signed Care health insurance claim form
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Health Card/Policy CopyHealth card or a copy of Care health insurance policy
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Medical DocumentsHospital discharge card, doctor’s prescriptions, test reports, etc.
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Medical Bills & Payment ReceiptsAll medical bills, including hospital bills and pharmacy bills, along with payment receipts
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KYC DocumentsKYC documents to be submitted for claims above ₹1 lakh
Note: The exact list of claim documents varies from case to case. Contact the customer support team for the complete list.


The process to buy a Care Health Insurance plan is given below:
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Visit the Health Insurance SectionGo to the ‘Health insurance’ section on Policybazaar.com
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Fill in Personal DetailsProvide necessary details like age, mobile number, city, medical history, gender, etc.
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Pay the Premium OnlineChoose your preferred Care health insurance policy and pay the premium online
The process to renew a Care Health Insurance plan is given below:
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Go to the Renewal SectionNavigate to the ‘Renew Your Policy’ tab on Policybazaar.com and select ‘Health Renewal’
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Verify Your IdentityEnter your registered mobile number and the OTP sent to your device
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Pay the Renewal Premium OnlineSelect the Care health insurance policy you want to renew and pay the premium online
Explore Care Health Insurance


Here are the contact details of Care Health Insurance Ltd.:
Categories | Contact Details |
---|---|
Toll-free No. | 1800 102 4499 1800 102 4488 (For senior citizens) |
WhatsApp No. | 88604 02452 |
Care Health Insurance: FAQs
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Q1. Is Care health insurance genuine or fake?
Ans: Care health insurance plans offer genuine medical coverage and enjoy positive customer reviews. The company has a good track record of more than 10 years.
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Q2. Which diseases are covered in Care health insurance?
Ans: Care health insurance covers a wide range of diseases, including diabetes, heart diseases, cancer, critical illnesses and COVID-19.
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Q3. What is the waiting period for Care health insurance?
Ans: The waiting period for Care Health Insurance is 30 days and for pre-existing diseases is up to 3 years, depending on the plan. Similarly, the Care Joy plan comes with a waiting period of 9 months or 2 years, depending on the variant. The exact list of waiting periods may vary from one plan to another.
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Q. What is the advantage of selecting a policy with a duration of more than 1 year?
Ans: If one buys Aditya Birla Health Insurance for more than a year, one can save 7.5 % and 10% on the 2 and 3 years premium, respectively.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. What is a waiver of a mandatory co-pay cover?
Ans: This benefit is covered on payment of an additional premium. Therefore, any mandatory co-payment that is applicable under the Aditya Birla Activ Health Essential Plan will be waived off.

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