Aditya Birla Insurance Customer Care Number

Aditya Birla Sun Life Insurance Customer Care Toll Free Number

Suppose you have any issues or queries related to the insurance services and products accessible by Aditya Birla Sun Life Insurance. In that case, you can call the Aditya Birla Life toll–free customer care number.

• Aditya Birla Sun life Insurance Customer care number (Toll-free) within India: 1800-270-7000

• Toll-free outside India: +91 8045860777

The customer service is available from 10:00 am to 07:00 pm on all 7 days.

1. Aditya Birla Sun Life Customer Care Email Id

   You can contact the customer service team mentioning your query or concern in detail at their official email ID at care.lifeinsurance@adityabirlacapital.com

   For NRI’s customers: absli.nrihelpdesk@adityabirlacapitalo.com

   The team will respond to you with the requested information in a fixed time frame.

2. Aditya Birla Sun Life Online Chat- Customer care

   You can use the ‘Chat with Us’ online option to chat on the website’s homepage and then share your queries over chat. This virtual assistant is available to help their customers 24X7.

3. Aditya Birla Sun Life Customer Care – WhatsApp

   To register, you can give a missed call on the Aditya Birla Insurance Helpline number, +91 7676690033, and send an SMS ‘OPTIN’ TO 567679 from your registered contact number.
   You can also contact the insurer’s customer service team by sending a ‘Hi’ on WhatsApp number +91 8828800040.

4. Aditya Birla Sun Life ‘Meet with Expert’ Customer Care

   If you want to get detailed information on the insurance policies offered by Aditya Birla Sun Life or have any questions, an insurer can arrange a meeting with an expert. To opt for the free service, click on the ‘Send an Advisor’ option on the right side of the menu on the tab ‘Contact Us’. Then, fill in all the details such as email id, name, mobile number, location, age, etc. A representative will call you back and then you can arrange a meeting with the expert to get the right information on the policies you are interested in.

5. Aditya Birla Sun Life Branch Office

   You can visit any nearest branch of an insurer to get your concerns or queries solved or to buy a new life insurance policy. To locate the nearest branch of Aditya Birla Life Insurance in your region, visit the section ‘Contact Us’ on the insurer's official website. Then click on the ‘Locate Us’ tab present on the right side of the menu. The page will also provide information about the medical facilities and alternate centres for premium in and around your locality.

6. Aditya Birla Sun Life Insurance Customer Care - SMS Service

   Customers can send the request to receive information about the policy using the ‘MyAlerts’ facility offered by the insurer. You can send an SMS on 567679 to receive details on the following queries:

   • Send PPC[Space] [Policy number] to get the premium paid certificate.

   • Send POLICY DETAILS [Space] [Policy Number] to know the policy status, frequency, and premium amount.

   • Send FUND VALUE [Space] [Policy Number] to get the current fund value of your plan

   • Send RENEWAL[Space] [Policy Number] to know the policy renewal due date

   • Send ALLOCATION[Space] [Policy Number] to receive details on the allocation of future premiums

   • Send BSLINAV [Space][MM/DD/YYYY] to know the NAV of a particular date

   • Send BSLINAV [Space] [FUND OPTION] to know the NAV of a particular fund

   • Send PANCARD[Space] [Policy Number] [Space] [PAN Number]to update the details on PAN Card

   • Send Email[Space][Policy Number][Space][your email ID] to update the email ID

   • Send SALAHKARI[Space][Your policy number] to get a call back from Aditya Birla Sun Life

   • Send UPDATE[Space][Policy Number][Space][Policyholder’s DOB in DDMMYYYY] to update your mobile number

How to Raise a Complaint on Aditya Birla Sun Life Customer Care?

Suppose you are unsatisfied with the offered services or the response provided by the customer support team. In that case, you can complain by contacting the Aditya Birla Sun Life Insurance customer care number. Their team will guide you through the grievance process and help resolve your issue promptly. Keep your policy details handy when you call, as this will speed up the process and ensure that your concern is addressed efficiently. Follow the below steps to raise a complaint:

• Step 1: Click' Give Feedback' on the customer service page. Then, after clicking on redressal, you will be transferred to a complaint page where you can register your complaint using the 'Click here' option. You will then receive a token number via e-mail or get a response within 10 days of registering a complaint.

• Step 2: If you are not satisfied with the response, you can contact the Grievance Redressal Office by providing the token number in the complaints section.

• Step 3: You can also contact the Chief Grievance Redressal Officer by providing the token number in the complaints section.

• Step 4: You can also submit the Grievance through the post to Aditya Birla Sun Life Insurance

Why Getting in Touch with Aditya Birla Insurance Customer Care Number Is Important

Direct access to Aditya Birla Insurance's customer care number is more than just convenient; it can save you time, prevent costly mistakes, and give you peace of mind. Whether you're a first-time policyholder or managing multiple life insurance plans, here's why reaching out to their support team matters:

• Clarify Policy Details
  Insurance documents can be confusing. If you're unsure about your policy coverage, maturity benefits, riders, or premium terms, a quick call to customer care can clear things up immediately.

• Track Claims or Service Requests
  If you've filed a claim or made a service request (like a name or nominee update), the customer care number gives you real-time updates without needing to visit a branch.

• Prevent Missed Premium Payments
  You can confirm due dates, check premium amounts, and even get help with online payments, avoiding policy lapses or penalties.

• Resolve Urgent Issues Quickly
  Lost policy documents, incorrect personal details, or confusion around tax benefits. These things happen. The toll-free number connects you with someone who can immediately fix the issue.

• Help in Emergencies
  Families often need quick support during sudden illness or death. Customer care can guide nominees or family members through the claim process without stress.

Wrapping It up!

The Aditya Birla Sun Life Insurance customer care team is accessible through multiple channels, making it easy to get assistance whenever needed. Whether it's a quick query, help with a claim, or guidance on policy details, you can reach them via the Aditya Birla Sun Life Insurance customer care number, email, WhatsApp, or even in person at a branch. Their support hours are from 10:00 am to 7:00 pm, seven days a week, ensuring you have reliable help to keep your insurance journey smooth and hassle-free.

Note: Check all the best term insurance plan in India.

Note: You should also check the benefits of term life insurance if you are planning to purchase the term insurance plan.

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