How to Check Axis Max Life Insurance Policy Status? 

Steps to Check Axis Max Life Insurance Policy Status Online by Policy Number

Axis Max Life Insurance offers both online and offline options for checking the policy details. The online process includes logging into the Max Life customer care portal, where policyholders can pay their premiums, download the payment receipt, and check the policy details.
Here are the steps on how you can check the Axis Max life insurance policy status online:  

Step 1: Visit the official Axis Max Life Insurance website.

Step 2: Click on the 'Customer Login' button at the top right corner of the page. A drop down menu will pop out containing options like 'Pay Premium,' 'Track Application,' 'Claims Centre,’ etc.

Step 3: Choose an option, and you'll be redirected to a different webpage.

Step 4: To access your Axis Max Life Insurance policy information, you'll need to provide these details:

• Username

• ID

• Password

Step 5: Once you've accurately filled in the information, you'll gain access to the Axis Max Life Insurance customer login portal

Step 6: Enter your policy number to check Axis Max Life Insurance policy status.

Other Methods to Check Axis Max Life Insurance Policy Status 

Below are some other methods to check the Max life insurance policy details, apart from the website: 

1.  By Call

   You can easily check the Max life insurance policy details, such as status and pending requirement of application by calling on 

    0124 648 8900 between 9 AM to 9 PM, Monday to Sunday, for ongoing applications or new plans:

   Call 1860 120 5577 between 9 AM to 9 PM, Monday to Saturday, for existing Max life policy details.

2. By SMS

   Text a short code (provided by the company) to 5616188 to receive Axis Max Life insurance policy details via SMS.

   Codes To Send SMS To Axis Max Life Insurance For Policy Details

   Codes	Details
   PR	Duplicate of premium receipt
   Status	Status of Policy
   NAV	Net Asset Value
   LAP	Last Amount Paid
   Due Date	Policy Due Date
   FV	Fund Value
   US	Unit Statement
   CS	Certificate of Premium Paid

3. By Email

   If you have any queries about Max's life insurance policy status, you can contact service[dot]helpdesk@maxlifeinsurance[dot]com.

4. Visiting Branch Office

   You can visit the Axis Max Life Insurance Company's nearest branch to settle any queries regarding the Axis Max Life Insurance policy status check.

What Information Can You Access in Your Policy Status?

When checking your Axis Max Life Insurance policy status, you can access important details about your policy, such as:

• Premium Payment Status: Check if your premium payments are up to date or if there are any pending payments.

• Policy Due Date: View the next due date for your premium payments to ensure you don't miss any.

• Sum Assured: See your policy's total coverage amount or sum assured.

• Policy Term Details: Review the duration of your policy and how many years remain.

• Nominee Information: Confirm the details of your nominee(s) in case you need to update them.

• Riders or Add-ons: Check if your policy includes any additional riders (like accidental death benefit or critical illness cover).

• Policy Maturity Date: Know the maturity date when your policy will end, especially important for endowment or savings plans.

How To Register And Check Axis Max Life Insurance Policy Details?

Here is how to register yourself and then check your max life insurance policy details:

• Online
  You can check your Axis Max Life Insurance policy details by policy number online by going to the company’s website and logging into your policy account. You need to enter your policy number or registered mobile number along with your date of birth to access your policy details online. Upon finishing the registration procedure, you will gain access to various self-service features offered on the website www[dot]maxlifeinsurance[dot]com. 
  You can also buy Axis Max Life Insurance policies directly from Policybazaar. If you need help choosing a plan or understanding your policy, Policybazaar insurance advisors are available to guide you through the process.

• Mobile Phone
  You can access your max life insurance policy details from your smartphone by texting your policy number (in XXXX format) from your registered mobile number. On the detail validation, all the policy details will be sent to your number via SMS.

• Customer Care
  You can contact customer care at 1860 120 5577 by sharing your policy number with the customer care executive.

• Company Branch
  You can visit the company's nearest branch to view details of your life or term insurance policy offline.

How do you reset the login password to check the Axis Max Life Insurance policy status?

Here are the steps to reset login password to check Axis Max Life Insurance policy status:

• Step 1: If you've forgotten your password, access the login portal and click on the 'forgot password' option. It will lead you to a page where you can check your Axis Max Life Insurance policy status.

• Step 2: Next, provide the necessary details, including your customer ID, registered email address, and policy number.

• Step 3: After entering these details, click on the submit button.

• Step 4: Check your email inbox; you should receive an email containing a link to reset your password.

• Step 5: Click on the link in the email to set a new password and check the status and details of your Axis Max Life insurance policy.

How Can I Recover the Username to Check Axis Max Life Insurance Policy Status?

You can recover the max life policy details username in the following ways:

• Step 1: Click on the ‘Forgot username’ option on the max life insurance policy details page

• Step 2: Fill in the required information like policy number, customer ID, and email address 

• Step 3: Click on ‘Submit’ to receive the max life policy status username easily

Common Issues When Checking Axis Max Life Insurance Policy Status

Sometimes, policyholders face issues while checking their Axis Max Life Insurance policy status. Here are some common problems and solutions:

• Login Issues: If you can't log into your account, ensure you use the correct credentials. If forgotten, you can reset your password via the "Forgot Password" option.

• Incorrect Information Displayed: Occasionally, policy details may not be updated instantly. In such cases, try checking again after some time or contact customer service.

• Policy Not Found: If your policy doesn’t appear, ensure it’s linked to your online account. You may need to register the policy using your policy number.

• Slow or Unresponsive Website/App: If the Max Life website or app is slow, it could be due to technical issues or high traffic. Try accessing it during off-peak hours or via a different browser/device.

• Mobile Number/Email Not Updated: If your contact details are outdated, you may not receive notifications or OTPs for login. Update your contact details to avoid this issue.

Why Should You Buy Axis Max Life Insurance Plans?

Here is a list of all the important reasons why you should buy max life insurance plans:

• Low Premiums: Axis Max Life Insurance provides several budget-friendly plans. You can buy a term insurance plan at highly affordable premiums that provides a large life cover for the long term.

• Transparent: Buying life insurance plans online provides more transparency, as you are contacting the insurance company directly. This way, you will have a better understanding of the policy details and documents.

• Convenient: Max life insurance plans are easy to understand and convenient to buy. You can buy various types of life insurance policies from Axis Max Life Insurance online or offline and check their policy status from the comfort of your home.

• Flexible: You can customize the max term insurance plans as per your needs. For example, you can select your ideal policy and premium payment term and add riders to the base plan for enhanced coverage. You can also purchase life insurance plans that invest in market funds of varying risks to fit your risk appetite.

What Documents Do You Need To Buy Or Update Axis Max Life Insurance Plan?

Following is a list of documents required to buy life insurance plan or to update a plan of Axis Max Life Insurance:

*Note: The list of documents required to buy life insurance may differ for different policies and insurers.

How Can NRIs Check Policy Status Of Axis Max Life Insurance?

NRIs can check Policy Status of Axis Max Life Insurance in the following ways:

• NRIs can either send email at nri.helpdesk@maxlifeinsurance.com
  OR

• NRIs can call the NRI helpdesk of Axis Max Life Insurance at 011-71025900, 011-61329950 (9:00 AM to 6:00 PM Monday to Saturday)

FAQs