Types of Claims in Insurance

In insurance, a claim is a formal request made by the policyholder to the insurance company for compensation or coverage against a loss or event covered under the plan. Understanding the different types of insurance claims is essential to know what kind of protection you have and how to access it when needed. From life and health to motor and property insurance, each category has its own claim processes and needs. 

Read more
51 Partners Insurance Partners
10.5 Crore Registered Consumer
5.3 Crore Policies Sold
We are rated ++ rating
₹1 Crore Life cover starting from ₹478/month+
Lowest Price Guarantee ˜
Check Your Premium Now
Please wait. We Are Processing..
Term Insurance
Get Updates on WhatsApp
×

Let’s understand the definition of claim in insurance, different types of claims in insurance and how they work: 

What Is the Definition of Claim in Insurance?

The definition of claim in insurance is a formal request made by a policyholder to their insurance company for compensation or coverage against losses as per the terms of the policy. Claims can be made for events like a car accident, hospitalisation, the death of the insured, or property damage.

Claim Insurance meaning: In simple words, claims in insurance is an occurrence of the risk covered under the policy. Therefore, by filing the claim form in insurance, you or your nominee can receive the benefit amount as stated in the policy documents to help you financially recover from the losses incurred.

one crore term plan
plus

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 16/day+

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day+

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day+

What are the Different Types of Insurance Claims?

Here are the different types of Insurance claims in India:

Types of Claims in Life Insurance

Life insurance claims typically arise in the event of the death of the policyholder. 

There are primarily two types of claims in insurance for life:

  • Death Claim: Death claims are filed by the nominee/beneficiary upon the policyholder's death. Requires submission of death certificate and policy documents.

  • Maturity Claim: Applicable when the policy reaches the end of its term. The sum assured is paid to the policyholder if they survive the term.

Types of Claims in Health Insurance

Health insurance claims involve medical expenses, and can be processed in two ways:

  • Cashless Claims: Where the insurance provider settles bills directly with the hospital.

  • Reimbursement Claims: Where the insured pays upfront and is later reimbursed.

Additional types include:

  • Planned Hospitalisation

  • Emergency Hospitalisation

  • Daycare Procedures

  • Critical Illness Claims

Types of Claims in Motor Insurance

Motor insurance includes both car and two-wheeler claims, and these are usually categorised as:

  • Own Damage (OD) Claims: For damage to your own vehicle.

  • Third-Party Claims: When you cause damage or injury to another person or their property.

  • Theft Claims: For stolen vehicles.

  • Total Loss Claims: When the vehicle is beyond repair.

Types of Claims in Home Insurance

Home insurance claims protect against loss or damage to your property. Types include:

  • Fire and Natural Calamity Claims

  • Burglary or Theft Claims

  • Accidental Damage Claims

  • Loss of Rent or Alternative Accommodation

What are the Other Types of Claims in Insurance?

Some other types of claims in insurance are as follows:

Medical Malpractice Insurance

Involves claims for professional negligence. One type here is:

Occurrence Type Claims: Covers incidents that occurred during the policy period, even if the claim is filed later.

D&O Claims

Directors and Officers (D&O) insurance claims arise when company executives are personally sued for decisions made during their tenure.

one crore term plan

Secure Your Family Future Today

₹1 CRORE

Term Plan Starting @

Get an online discount of upto 15%#

Compare 40+ plans from 15 Insurers

+Standard T&C Applied

How does an Insurance Claim Work? 

An insurance claim is like a safety net against financial losses. Unfortunate expenses such as accidents, medical emergencies, and uncertainties in life can cause emotional distress, and insurance claims provide help in such cases. 

This amount can act as income replacement and cover medical bills, helping your family fulfil their living costs. In case you have financial dependents, payouts during claim can help your family if they lose any income support. 

What are the Different Types of Insurance Claim Forms?

Every type of insurance claim comes with a specific claim form. These may vary slightly, but generally require:

  • Personal details

  • Policy number

  • Incident or diagnosis details

  • Proof documents (invoices, certificates, etc.)

Examples:

  • Death Claim Form for Term Insurance

  • Health Insurance Claim Form

  • Motor Accident Claim Form

How to File a Claim With Policybazaar?

You can file a life insurance death claim online, physically at the insurer's branch office, or by calling or emailing by following steps below: 

To submit an online life insurance claim, visit Policybazaar and click ‘File a new claim'. 

To submit a claim by phone, call us at our toll-free helpline: 1800-258-5881. NRIs can call on +91-124-6166633

To submit a claim via email, write us at care@policybazaar.com

You can visit your nearest branch to submit a life insurance claim in person. Check the Policybazaar offices.

You can submit your query on WhatsApp at +91 8506013131

Life Insurer Piller

Wrapping it Up!

Understanding the types of claims in insurance helps you stay prepared and make the claim process smoother when you need it the most. Whether you're looking into types of claim in life insurance, healthcare claim types, or motor insurance claim types, knowing how each works ensures timely and hassle-free support during life’s uncertainties.

FAQ's

  • What are the different types of insurance claims?

    Ans: Insurance claims vary across life, health, motor, and home. Each category has sub-types such as death claims, medical reimbursement claims, third-party car claims, and more.
  • What is the difference between a cashless and a reimbursement claim?

    Ans: A cashless claim is settled directly between the insurer and the hospital, while a reimbursement claim requires you to pay first and get reimbursed later.
  • What documents are required to file an insurance claim?

    Ans: Documents usually include the policy copy, claim form, identity proof, and relevant proof such as hospital bills, FIRs (in motor cases), or death certificates.

Premium By Age

˜Top 5 plans based on annualized premium for bookings made on https://www.policybazaar.com  in the first 6 months of FY 24-25.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in

+Rs. 487/month (Rs.16/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

© Copyright 2008-2025 policybazaar.com. All Rights Reserved

+Rs. 820/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

+Rs. 1,443/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.



Choose Term Insurance Plan as per you need

Plans starting from @ ₹473/Month*
Term Insurance
1 Crore Term Insurance
Term Insurance
2 Crore Term Insurance
Term Insurance
4 Crore Term Insurance
Term Insurance
5 Crore Term Insurance
Term Insurance
6 Crore Term Insurance
Term Insurance
7 Crore Term Insurance
Term Insurance
7.5 Crore Term Insurance
Term Insurance
8 Crore Term Insurance
Term Insurance
9 Crore Term Insurance
Term Insurance
15 Crore Term Insurance
Term Insurance
20 Crore Term Insurance
Term Insurance
25 Crore Term Insurance
Term Insurance
30 Crore Term Insurance
Term Insurance
15 Lakh Term Insurance
Term Insurance
60 Lakh Term Insurance

Term Insurance Articles

  • Recent Article
  • Popular Articles
08 Aug 2025

Term Insurance Meets Wellness: Earn Rewards for...

In today's fast-paced world, term insurance is no longer just

Read more
08 Aug 2025

Income Protection Claim

An income protection claim is a formal request for the benefits

Read more
08 Aug 2025

How NRIs Can Use Term Insurance to Protect Their...

For many Non-Resident Indians (NRIs), owning property in India

Read more
08 Aug 2025

Insurance for Lifestyle

Your lifestyle plays a significant role in shaping your health

Read more
02 Jul 2025

Is Alcohol Covered in Term Insurance?

Term life insurance generally does not cover deaths caused by

Read more

Term Insurance Calculator Online : Policybazaar...

Term Insurance Calculator [[ What is Term Insurance Calculator? Term insurance calculator is a free online tool

Read more

Buy Best ₹1 Cr Term Insurance Plan Online in...

A 1 crore term insurance is one of the most common sum assured opted by term insurance buyers. The plan provides

Read more

Claim Settlement Ratio of Term Insurance Plan...

Term Life Insurance Claim Settlement Ratio (CSR) is an important parameter to be considered when choosing a term

Read more

LIC New Bima Gold Maturity Calculator

The LIC New Bima Gold Calculator is an online tool offered by the Life Insurance Corporation of India (LIC). It

Read more

LIC Surrender Value After 10 Years Calculator

The surrender value of a LIC insurance policy is the amount that the policyholder will receive if they decide to

Read more
Get Call Back Now
Claude
top
Close
Download the Policybazaar app
to manage all your insurance needs.
INSTALL