ICICI Prudential Life Insurance Login

The ICICI Prudential Life Insurance Login facility is a great way for existing customers to manage their insurance policies. Instead of visiting a branch or calling customer care to perform a series of operations, you can now use the official customer portal to perform a number of important operations for your insurance policies.

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Once you are successfully logged in, you can perform a number of operations, such as checking your policies, paying premiums for renewing your policies, changing your personal details, and much more. If you are an ICICI Prudential Life Insurance customer looking to manage your policies, use the ICICI Prudential Life Insurance Login facility.

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How to do ICICI Prudential Life Insurance Login?

If you are a new user and have not registered yourself on the ICICI Prudential login portal, here is how you can register to your ICICI Pru Login customer portal using the ICICI Prudential life insurance login credentials:

Step 1: Visit the official website of ICICI Prudential Life Insurance

Step 2: Click on the ‘Login’ option at the top right corner

Step 3: Select ‘Individual’ under the ‘Customer’ drop-down

Step 4: Enter Email ID/Contact Number

Step 5: Enter your password

Step 6: Choose your preferred option from the “Start In” drop down

*Note: You can also click on the “New User” option to log in as a new customer

If you want to log in with OTP, follow these steps:

Step 1: Click on “Login via OTP”

Step 2: Enter your Email ID or Contact Number

Step 3: Click on “Submit”

Step 4: Enter the valid OTP and login directly

What are the Benefits of Using ICICI Login Portal?

There are various benefits of using the ICICI Prudential login. Some of them are:

  • Pay renewal or policy premiums online without the hassle of long queues

  • View and download your policy premium receipts and certificates

  • Check existing policy details online from the comfort of your home

  • Set auto-debit on your credit and debit cards for regular premium payments

  • Access and download ICICI term insurance and life insurance policy statements online

  • Update profile and contact details online without submitting forms physically in the insurance office

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How to Download ICICI Prudential Life Insurance Receipt?

You can download ICICI Prudential Life Insurance or ICICI Term Insurance Receipt in just a few clicks from ICICI Prudential Life Insurance official website. Follow the steps mentioned below:

Step 1: Go to the ‘Premium Receipt’ portal of ICICI Prudential Life Insurance

Step 2: Enter Your Details like Policy Number OR Mobile Number OR Email ID

Step 3: Enter your DoB

Step 4: Enter the Unique Captcha

Step 5: Click on ‘Proceed’

ICICI Prudential Life Insurance Login

ICICI Prudential Life Insurance login is an easy and secure online portal that allows policyholders to manage their life insurance policies anytime and anywhere. Through the ICICI login portal, customers  can check, manage policy details, pay premiums, download premium receipts, update personal information, track fund performance, and raise service requests online without visiting a branch office. 

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Let’s understand how to use ICICI Prudential life insurance login portal in detail: 

What is ICICI Prudential Life Insurance Login Portal?

The ICICI Pru login portal is an online self-service platform that enables policyholders to access and manage their insurance needs.

Using ICICI Life Insurance login portal customers can: 

  • View policy details

  • Download policy documents

  • Pay premiums online

  • Track policy status

  • Download premium certificates

  • Update KYC details

  • Manage ULIP funds

  • Raise service requests

  • Check claim status

Note: The portal is accessible through both desktop or mobile devices. You can access it using the ICICI Prudential Life App. Download this app from google play store for android users and from App store for ios users. 

How to Use ICICI Prudential Life Insurance Login Customer Portal ?

Managing your ICICI Prudential Life Insurance plan has become easier with its login facility. Existing policyholders can use the ICICI Prudential Life Insurance Login to check their policy details and stay updated, and if you are a new user and have not registered yourself on the ICICI Prudential login portal, there are various ways of ICICI Prudential Life Insurance Login. 

With the following methods, managing your life insurance policy online makes it easier to access policy details, premium receipts, fund value, and service requests at any time. You can use the official website or the mobile app for login and registration using the ICICI Prudential life insurance login credentials:

ICICI Prudential Life Insurance Login Customer Portal 

For Existing Policyholders

Step 1: Visit the official website of ICICI Prudential Life Insurance

Step 2: Click on the ‘Login’ option at the top right corner

Step 3: Select ‘Individual’ under the ‘Customer’ drop-down

Step 4: Enter Email ID/Contact Number

Step 5: Enter your password

Step 6: Choose your preferred option from the “Start In” drop down

For New Users

Steps 1 and 2 of the ICICI Prudential Life Insurance login remain the same for new users as well. Here is the simple step to create your login credentials:

Step 1: Select the " New User " option or "Set New Password".

Step 2: Enter information such as Registered Email ID, Registered Mobile Number, and

Policy Number.

Step 3: Enter the policyholder's Date of Birth as required.

Step 4: Hit the "Submit" button.

Step 5: Confirm your identity with the OTP or verification methods sent to your registered email or mobile phone.

Step 6: Lastly, create a new password and complete your ICICI Prudential life insurance login registration.

Note: NRI customers typically must use their registered email ID to log in.

Login ICICI Pru Customer Portal Using Password

Step 1: Go to the official website of ICICI Prudential Life Insurance 

Step 2: Click on ‘Login’ in the top right corner. 

Step 3: Then, click on ‘Individual’ under the “Customer section”. 

Step 4: To login, enter your email-ID or mobile number and password. Then, click on ‘Sign in’. 

Step 5: You will be redirected to the dashboard where you can check policy details, fund value, pay premiums, download statements, and update your policy details.

Login ICICI Pru Customer Portal Using OTP

Step 1: Click on “Login via OTP”

Step 2: Enter your Email ID or Contact Number

Step 3: Click on “Submit”

Step 4: Enter the valid OTP and login directly

ICICI Prudential Life App

For logging into your policy account on ICICI Prudential Life Insurance, follow these simple steps:

Step 1: Download the ICICI Prudential Life Insurance App from the Play Store or App Store.

Step 2: Launch the application on your phone.

Step 3: Authenticate by providing your Registered Mobile Number (RMN) or Email ID.

Step 4: Enter your password or ask for an OTP.

After a successful ICICI Pru login through the app, you can access the dashboard to view policy information, make premium payments, or monitor investments.

What To Do In Case You Forget Your Password for ICICI Prudential Login? 

In case you have forgotten your password to the ICICI Prudential Login portal, you can easily change the password in a few easy steps, as specified under:

How to Change Password on ICICI Prudential Login Portal?

The ICICI Prudential Life Insurance Login portal offers users an easy way to change their passwords. It can be done using registered information.

Step 1: Visit the ICICI Pru Login page and click on "Set New Password".

Step 2: Type in your registered Email ID, Mobile Number, or Policy Number.

Step 3: Provide your Date of Birth and hit the "Submit" button.

Step 4: Get verified and set your new password.

Resetting your password regularly helps keep your ICICI Prudential Life Insurance Login account secure and ensures uninterrupted access to your policy details and online services.

Services Available on ICICI Login Portal

Once the ICICI Prudential Life Insurance Login online procedure is done, customers are able to directly avail a number of services related to their policy from the dashboard. With the help of ICICI Pru Login portal, policyholders can effectively manage their plans, check the latest updates, and perform premium-related transactions online.

  • Dashboard: Via ICICI Life Insurance login, you can have a holistic view of your policy details, trips, and account activity.

  • Access Policy Details: You can view your ICICI Life Insurance policy status, premium amount, policy tenure, and nominee details at any time.

  • Fund Value Checking: Keep an eye on the updated fund performance and NAV information of ULIP-based ICICI Life Insurance Plans.

  • Updating Personal Details: Change contact number, address, email ID, and other details through the portal.

  • Making Premium Payments: Check the history of your premium payments and make ICICI Life Insurance Premium payment online without any hassles.

What are the Benefits of Using ICICI Login Portal?

There are various benefits of using the ICICI Prudential login. Some of them are:

  • Pay ICICI Life Insurance Renewal or policy premiums online without the hassle of long queues. 

  • View and download your policy premium receipts and certificates.

  • View and download your policy premium receipts and certificates easily through ICICI Life Insurance login.

  • Check ICICI Prudential Life Insurance policy status and existing policy details online from the comfort of your home

  • Set auto-debit on your credit and debit cards for regular ICICI Life Insurance Premium payment

  • Access and download ICICI term insurance and life insurance policy statements online

  • Update profile and contact details online without submitting forms physically in the insurance office

How to Contact ICICI Life Insurance Customer Care?

Whether you need help with policy details, premium payments, claims, or other services, ICICI Prudential Life Insurance Customer Service team ensures is easily accessible through multiple channels.

Call to get in touch:

  • Service-Related Queries? Call 1860-266-7766 (Monday through Saturday, 10 AM to 7 PM).

  • To buy a new policy, call 1800-267-9777 (8 AM to 12 AM, every day).

  • For help with the ICICI Life Insurance Plans website or app, call 1860-267-9997 (Monday through Saturday, 10 AM to 7 PM)

  • For NRI customers, call +91 22-6193-0777 (24 hours a day, 7 days a week).

  • Claim Help: 1860-266-7766 (India) | +91 22-6193-0777 (Outside India, 24/7)

  • Call 1860-266-7766 for help with groups and annuities (Mon-Sat, 10 AM - 7 PM).

ICICI Life Insurance Customer Care SMS Services

For quick help, text 56767 with some keywords:

  • Help with ICICI Life Insurance renewal or advance premium payments: ASSIST policy number

  • Pick Up Your Check: COLLECT <space> policy number

  • Revive Lapsed Policy: REVIVE Advisor Contact: SMA

  • Reporting a claim: ICLAIM <space> policy number

ICICI Life Insurance Customer Care Email Support

  • New Policies: buyonline@iciciprulife.com

  • Questions and Feedback: grouplife@iciciprulife.com

  • Claim Support: claimsupport@iciciprulife.com

ICICI Life Insurance Customer Care WhatsApp Support

You can send documents or questions via WhatsApp to 99206-67766, including your application number.

Other ICICI Life Insurance Customer Care Options

  • Mobile App: Manage policies on the go using the ICICI Prudential Life Insurance app.

  • Branch Support: Locate and connect with branch representatives for in-person assistance.

  • Request Callback: Submit your policy and contact details to get a callback from senior executives.

Life Insurer Details

Wrapping It Up!

ICICI PRU login allows its customers to access their policy accounts online through the ICICI Prudential Life Insurance Login page. You, can access your account to pay your premiums online and update policy documents on the go.

Note: Check all the best term insurance plan in India.

FAQs

  • Q. How to do ICICI Prudential Life Insurance login?

    Ans: For ICICI Pru login, open the official website of ICICI Prudential Life Insurance and click on the ‘Login’ option. Then enter the registered mobile number, email ID, or policy number with the password.
  • Q. What details are required to log in to the ICICI Prudential customer portal?

    Ans: To access the ICICI Prudential Life Insurance Login portal, customers must input their registered mobile number, email ID, or policy number with their password. For a safe ICICI Pru Login or ICICI Life Insurance login, the user may be asked for an OTP as well.
  • Q. What should I do if I forget my ICICI login password?

    Ans: Click on the “Forgot Password” option on the ICICI Prudential Life Insurance Login page, enter your registered mobile number or email ID, and reset the password using the OTP received for secure ICICI Pru Login access.
  • Q. Is it safe to use the ICICI Prudential Life Insurance login portal?

    Ans: Yes, the ICICI Prudential login page is safe and secure. To keep the policy information safe, keep the password and login information private and use the login page on their own computer or laptop.
  • Q. What should I do if I forgot my password?

    Ans: If you forget your ICICI Pru Login password, you can click the "Forgot Password" link on the login page to reset it with your email address or phone number.
  • Q. How can I check my ICICI Prudential policy details?

    Ans: You can check your ICICI Prudential policy details easily by logging in to the ICICI Prudential Customer Portal or its official mobile app using your contact number, email or policy number. These options allow the customers to view policy details such as premium due dates, policy status, fund value, and policy documents online.
  • Q. Can I check my policy status online?

    Ans: Yes, customers can easily check their ICICI Prudential policy status online through the official customer login portal or mobile app. After logging in with the registered credentials, policyholders can track premium payments, maturity details, bonus updates, and active policy information online.

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Author's Bio
Varun Agarwal
Varun Agarwal IRDAI Certified Term Insurance Expert with 10+ Years of Experience

Varun has spent years in the insurance space, but what drives him isn't policies or premiums — it's the conversations he's had with real people. A young father in Pune wondering if his salary is enough. A newly married couple in Jaipur putting off "the insurance talk" for later. A mother in Chennai who never knew her husband was underinsured until it was too late.
These stories stay with him. As Head of Term Insurance at Policybazaar, Varun knows the numbers well — 52.4% of Indians are aware of term insurance, yet only 9.6% own it. And 87% of families don't realise they're leaving their loved ones with far less protection than they actually need. But behind every statistic, he sees a family that just needed someone to sit with them, explain it simply, and help them take that one step. That's exactly what Policybazaar's term insurance is built to do. In his words, "Most people aren't avoiding protection — they're just waiting for someone to make it easy. That's what we're here for."

Write to Varun

˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

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Rs. 400/month (Rs.13/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 230 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 12/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 497/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 487/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

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+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

+Rs. 1,267/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. 447/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.679/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

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+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,924month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

Women

+Rs. 400/month is Starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 461/month is the starting price for a 1 crore term life insurance for an 24 year-old female, non-smoker, with no pre-existing diseases, cover upto 54 years of age.

1,642/month is the starting price for a 1 crore term life insurance for an 44 year-old female, non-smoker, with no pre-existing diseases, cover upto 74 years of age.

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

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˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.

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