ICICI Prudential Term Insurance Claim Rejection Reasons

ICICI Prudential term insurance claim rejections generally happen when an ICICI term insurance plan is rejected due to factors including incomplete or inaccurate information, incorrect documentation, or not making premium payments on time.

53 Partners Insurance Partners

13.2 Crore Registered Consumer

6.29 Crore Policies Sold

We are rated ++ rating

₹1 Crore Life cover starting from ⁺

Lowest Price Guarantee ^˜

Male

Female

Name

Date of Birth (DD/MM/YYYY)

Mobile Number

Check Your Premium Now

Get Updates on WhatsApp

Knowing how an ICICI Prudential term plan works can effectively help policyholders to provide strong financial support for their family when they need it the most.

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 13/day⁺

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day⁺

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day⁺

What are ICICI Prudential Term Insurance Claim Rejection Reasons?

Below are the key ICICI Prudential term insurance claim rejection reasons. Knowing these main reasons can effectively help policyholders to avoid any delays in claim approval.

Failure to Disclose Information: Policyholders are required to share all the correct information, such as their medical history and any lifestyle habits, like smoking or alcohol consumption, while purchasing an ICICI term plan. Failing to provide accurate details can lead to an ICICI term insurance claim rejection.
Lapse of Insurance Policy: Failing to make payment of your ICICI term insurance plan premiums on time can cause the policy to become inactive.
Providing Incorrect Information in the Application: Being transparent is important for policyholders when buying an ICICI Prudential term insurance plan. If policyholders fail to provide accurate details, such as their age, income, or occupation, it can delay claim approvals.
Not Declaring Existing Insurance Policies: If the policyholder fails to disclose details on their pre-existing term insurance policies, it can result in fraud, and the ICICI term plan claims can be rejected.
Exclusions in Policy: The policyholder should carefully review policy documents and understand that certain situation claims, such as death by suicide within the policy or any illegal activity, are not covered by the ICICI Prudential term plan.
Outdated Nominee Details: Policyholders must update the correct nominee details. This will help with a smoother approval of the claim.

Knowing why claims get rejected is key to avoiding delays. Being completely honest helps ensure a smoother ICICI term plan claim process. This provides your family with the financial support they need when it's most critical.

Secure Your Family Future Today

₹1 CRORE

Term Plan Starting @

Get an online discount of upto 15%^#

Compare 40+ plans from 15 Insurers

⁺Standard T&C Applied

What to do if an ICICI Prudential Term Insurance Claim is Rejected?

Below are the actions policyholders can take to achieve a smoother term insurance claim approval process.

Know the Rejection. Reason: Policyholders are advised to review their rejection letter carefully to learn the reason why the ICICI Prudential term insurance claim was rejected. This can help you identify errors and make corrections accordingly.
Approach Insurance Support: Policyholders can contact their insurance provider for support when ICICI term insurance is rejected. These details will help you understand the exact reason for claim rejection and what your next step should be in such a situation.
Provide Correct Documents: If your term insurance claim was rejected because of incorrect or missing documents, then you must submit the right documentation as quickly as possible.
Request a Re-review: If you believe the handling of your case is incorrect, you have the option to request a re-review.
Approach the Insurance Ombudsman: If the issue is not settled, policyholders can contact an insurance ombudsman or the IRDAI.

Knowing your options and acting accordingly can help ensure your ICICI Prudential term insurance plans are handled without a delay. Understanding your policy T&Cs and document details can effectively process easier claim approvals.

What Documents are Required to File an ICICI Prudential Term Insurance Claim?

Below are the important documents required when filing for an ICICI term insurance claim.

Documents Required	Details of the Documents
Claimant’s Statement Form	This form is completed and signed by the nominee for the ICICI Prudential term insurance claim
Policy Documents	Original ICICI term insurance policy documents are required to verify the crucial details of the policy.
Death Certificate	This document is issued by the local authority. A copy of this document is required by the insurer to approve the claim.
Bank Account Details	To approve the claim, ICICI requires a cancelled cheque or a copy of the passbook for ICICI's term insurance plans.
Medical History	For the approval of the claim, the insurance provider needs a record of hospital reports and the discharge summary.
Nominee KYC Documentation	For the insured’s identity verification, the following documents are needed: PAN Card, Aadhaar Card or Voter ID.

Providing the right and correct paperwork for your ICICI term plan effectively ensures a faster and smoother claim process without any delays.

Note: You can compare the best term insurance plans in India and buy the most suitable one for your needs.

Final Thoughts!

By understanding the reasons for claim rejection and keeping your policy information up-to-date, you can prevent unnecessary delays. Maintaining your ICICI term plan and providing correct and complete paperwork makes the claim approval process easier, which ensures that your family gets financial support and peace of mind when it is needed the most.

People also search for

What is Term Life Insurance

FAQs

Q: Who is eligible to submit a claim?

Ans: The nominee can file a claim, in case of the policyholder’s untimely death during the policy term. If unavailable, the legal heir of the policyholder or proposer can submit it.
Q: How do I know the amount payable upon claim settlement?

Ans: The payable amount is stated in your policy certificate, subject to active status; refer to policy terms for complete details.
Q: How do I get details regarding the reason for claim rejection?

Ans: To find out why your claim was denied, you'll receive a detailed rejection letter from the insurer. They send the letter after a careful review of your claim.
Q: How to claim ICICI Prudential term insurance?

Ans: File a claim online via the ICICI Prudential Life Insurance website, call customer care, or visit the nearest branch.
Q: What is the claim rate of ICICI Prudential?

Ans: ICICI Prudential Life Insurance has a claim settlement ratio of around 99.3% for FY 2024-25, reflecting a high claim approval rate.

Different types of Plans

Term Insurance

View Plans

Life Insurance

View Plans

List of Term Insurance Companies

View Plans

TROP

View Plans

Term Insurance For Senior Citizen

View Plans

Term Insurance For Spouse

View Plans

Term Insurance For Family

View Plans

Term Insurance For NRI

View Plans

List of Term Insurance Plan

View Plans

Life Insurance Corporation of India

View Plans

What is Term Insurance?

View Plans

Term Insurance Calculator

View Plans

1 Crore Term Insurance

View Plans

2 Crore Term Insurance

View Plans

Author's Bio

Varun Agarwal Head - Term Insurance

Varun has spent years in the insurance space, but what drives him isn't policies or premiums — it's the conversations he's had with real people. A young father in Pune wondering if his salary is enough. A newly married couple in Jaipur putting off "the insurance talk" for later. A mother in Chennai who never knew her husband was underinsured until it was too late.
These stories stay with him. As Head of Term Insurance at Policybazaar, Varun knows the numbers well — 52.4% of Indians are aware of term insurance, yet only 9.6% own it. And 87% of families don't realise they're leaving their loved ones with far less protection than they actually need. But behind every statistic, he sees a family that just needed someone to sit with them, explain it simply, and help them take that one step. That's exactly what Policybazaar's term insurance is built to do. In his words, "Most people aren't avoiding protection — they're just waiting for someone to make it easy. That's what we're here for."

Write to Varun

Explore the popular searches and stay informed

˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

Rs. 400/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 400/month (Rs.13/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 230 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 12/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

+Rs. 497/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 487/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 626/month is starting price for a 3 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 905/month is starting price for a 5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

+Rs. 1,267/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. 447/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.679/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 910/month is starting price for a 3 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,924month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

Women

+Rs. 400/month is Starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10.

Rs. 461/month is the starting price for a 1 crore term life insurance for an 24 year-old female, non-smoker, with no pre-existing diseases, cover upto 54 years of age.

1,642/month is the starting price for a 1 crore term life insurance for an 44 year-old female, non-smoker, with no pre-existing diseases, cover upto 74 years of age.

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.