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      Is an FIR Required for Car Insurance Claims? Find Out Now

      Unfortunate events like road accidents, theft and damage to the insured car may occur at any time. Your car insurance policy helps to protect you against financial setbacks caused by these events. In these scenarios, you can file a claim with your car insurance provider to receive financial coverage. However, your insurance provider may need you to file a First Information Report (FIR) for the claim settlement process. Read further to understand when to file an FIR and how it is vital for your car insurance claim processing.

      Read more

      When Should a Car Owner File an FIR?

      Car owners can file a First Information Report (FIR) at their nearest police station in any of these scenarios:

      1. Theft: If your car has been stolen, you can file an FIR at your nearest police station and inform your car insurance provider. If the police cannot trace your car, they will issue an untraceable certificate. Upon receipt of this certificate, you must submit it to your car insurance provider for claim settlement.
      2. Road Accident: If your car has been involved in a road accident and has caused property damage, injuries, or death, then you must file an FIR. Your car insurance provider will need legal documentation of the incident to process your claim. Accidents where third-party liabilities are involved need claim evaluation and accident investigation.

      Relevance of an FIR in Car Insurance

      If you are involved in a car accident that has caused serious injury, property damage, or death. Your car insurance provider needs an FIR to assess the claim and verify the circumstances of the accident. As the FIR is a legal document, the details mentioned in it, such as the location, time, and date of the incident, provide authentication to the claim.

      Car insurance providers make the FIR mandatory in the claim process to minimise fraudulent claim applications.

      Documents Required to Submit a Claim in Case of Theft/Accident

      Car insurance providers usually require their customers to submit the following documents while filing a claim:

      1. Claim Form: Duly filled and signed by the insured.
      2. FIR: A verified FIR copy must be submitted along with the claim form.
      3. RC: A copy of the vehicle's RC.
      4. Licence: A copy of the driver's driving licence.
      5. Policy Documents: A copy of the car insurance policy documents.
      6. Evidence: Photographs of the accident.
      7. Bills: Repair bills and receipts for reimbursement.

      Note: Some car insurance providers may also require the insured to submit additional documents for claim processing in addition to these standard documents.

      Key Points to Remember When Filing an FIR for Your Car Insurance Claim

      When filing an FIR for your car insurance claim, there are some things that you must follow to ensure quick claim processing.

      Things to Do:

      1. File an FIR at your nearest police station at the earliest.
      2. Gather the necessary documents to be submitted along with the claim application.
      3. Inform your insurance provider of the incident.
      4. Gather any extra evidence, such as photographs of the incident, to support your insurance claim.

      Things to Avoid:

      1. Read the claim documents carefully before signing.
      2. Do not hide any information about the incident from your car insurance provider. Maintaining complete transparency ensures smooth claim processing.
      3. Do not flee from the scene of the incident. Instead, gather as much evidence as you can to support your claim.
      4. Do not make a settlement with the aggrieved party if you are submitting an insurance claim, as it is illegal. Such settlements may lead to the cancellation of your insurance claim.

      Conclusion

      Insured car owners must follow their insurance provider's guidelines while filing a claim. You must file an FIR at your nearest police station if your car has been stolen or if it has been involved in a road accident. An FIR, being a legal document, allows the car insurance provider to verify the details of the claim and ensures faster claim processing. Therefore, an FIR is a vital part of the claim processing requirement in the case of vehicle theft or a car accident.

      FAQs

      • Q1. Is there any time limit for filing an FIR in the case of a road accident?

        Ans: Yes. In the case of theft or a car accident, an FIR needs to be filed at the nearest police station within 24 to 48 hours of the incident. Some car insurance providers may reject your claim if there is a delay in filing the FIR.
      • Q2. Can I submit a claim for self-inflicted damage to my car?

        Ans: Yes. You can submit a claim for minor and self-inflicted damages to your insured car. Read your policy documents carefully to understand if these claims are covered by your car insurance provider.​
      • Q3. How long will it take for my car insurance claim to get processed?

        Ans: Car insurance providers typically take around 7 to 10 working days to process your claim application, provided you have submitted all the required documents to support your claim. However, this claim processing time may vary between different car insurance providers.
      • Q4. Should I file an FIR for all road accidents?

        Ans: No. You need not file an FIR if your car has only suffered minor damage in a road accident. Filing an FIR is only necessary if you file a claim with your car insurance provider for severe damages sustained by your car in a road accident or third-party damages.
      • Q5. Can I get my car repaired while my claim is being processed?

        Ans: Yes. You can get your car repaired once the insurance surveyor visits and inspects it. The surveyor will estimate the repairs that need to be carried out on your vehicle. The car insurance provider will either settle the repair bills with the garage or reimburse you after the repair bills are submitted for verification.
      • Q6. Can I file a car insurance claim without an FIR?

        Ans: Yes. You can file a car insurance claim without an FIR if your car has suffered minor damage. An FIR is mandatory only when an insured vehicle has been stolen or has suffered and/or caused significant damage.
      • Q7. My car has been stolen, and I have submitted a claim to my car insurance provider. How much compensation will I get?

        Ans: The compensation for theft of your insured car depends on its insured declared value (IDV) and depreciation. The compensation amount may vary as per the age of the car and its current market price. A full refund of the car's purchase price is offered to policyholders with a return-to-invoice add-on on their car insurance policy.
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      Disclaimer: The list mentioned is according to the alphabetical order of the insurance companies. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website www.irdai.gov.in
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      #Rs 2094/- per annum is the price for third-party motor insurance for private cars (non-commercial) of not more than 1000cc

      *Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB. Actual time for transaction may vary subject to additional data requirements and operational processes.

      +Savings are based on the maximum discount on own damage premium as offered by our insurer partners.

      ##Claim Assurance Program: Pick-up and drop facility available in 1400+ select network garages. On-ground workshop team available in select workshops. Repair warranty on parts at the sole discretion of insurance companies. Dedicated Claims Manager. 24x7 Claim Assistance.

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